Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, product exactly what was ordered, well packaged.”

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Posted 2 years ago

“good price, quick delivery, what more do you need?”

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Posted 2 years ago

“Great service and the items were well-packaged .............. would recommend buying from you”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Excellent Service! Good availability and fast dispatch The price with Postage was very fair! Happy Customer!”

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Posted 2 years ago

“All good, product works fine and delivered promptly.”

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Posted 2 years ago

“Exceeded expectations. Thank you”

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Posted 2 years ago

“Power Tools Direct sent me my new Hills Rotary Dryer very quickly and efficiently. They were also very competitive in pricing. I am very pleased with my new purchase and shall certainly look to Power Tools Direct in the future for any further purchases.”

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Posted 2 years ago

“Good deal with fast dispatch!”

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Posted 2 years ago

“I needed a wider forked ball joint separator and Power Tools Direct had a Clarke one that was perfect. Only they didn't actually have one. I ordered 3 other items while on their website and had I not queried why the shipping notification did not include the ball joint separator, I would have only found out when the shipment arrived. Given that the most urgent item for me was the ball joint separator, their failure to notify me that they did not have it, notwithstanding there was no indication it was not is stock on their website, cost me a week where I could have been sourcing it from elsewhere. I won't be ordering from Power Tools Direct again.”

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Posted 2 years ago

“bought important materials that they found 10days later out of stock, worst thing is they don’t want to tell me about, really bad experience, order cancelled two weeks later by the shop”

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Posted 2 years ago

“Very happy with price and prompt delivery of the walnut paint ordered.”

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Posted 2 years ago

“Really good service and fulfilment - the only supplier I could find able to supply the set of parts I needed, with good fast delivery and a good price as well. I actually placed an order elsewhere, but that supplier had to refund because they couldn't complete the supply. I was a bit worried by the recent set of poor customer reviews for Powertools Direct, so want to re-balance that by saying how pleased I am.”

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Posted 2 years ago

“Brill first class product and price”

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Posted 2 years ago

“Very quick delivery and good communication”

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Posted 2 years ago

“Good quality products at great prices. However don’t pay the postage charges for quicker delivery (£6), I didn’t pay this and still got the item in the same timeframe.”

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Posted 2 years ago

“Very good service, I had reason to ask a question of the customer service team and it was dealt with very quickly and professionaly.”

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Posted 2 years ago

“After being let down by another company, it was great to get a good quality product within two working days. Will use again when we need to”

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Posted 2 years ago

“The tool is fine for the job i got it for. Except the the scissor action could be stronger and that would make it a better tool.”

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Posted 2 years ago

“An excellent service , very competitive and prompt delivery. Nigel”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews