Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,137 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and fast delivery”

Helpful Report

Posted 3 months ago

“Always use this company - competitive pricing, fast delivery and the webiste is easy to navigate!”

Helpful Report

Posted 3 months ago

“excellent price and great delivery time..just a shame no one answered the phone when I called...and no fault of yours but the welder didn't work when I fitted the plug..coincidently a wire had come off the switch, which I sorted myself.”

Helpful Report

Posted 3 months ago

“Goodprice, good service: item delivered on the right day.”

Helpful Report

Posted 3 months ago

“Good company to deal with and prompt delivery”

Helpful Report

Posted 3 months ago

“Excellent product, found this £20 pounds cheaper than another well branded company, came within three of ordering, I will deffo shop again from power tool direct”

Helpful Report

Posted 3 months ago

“excelent service”

Helpful Report

Posted 3 months ago

“order items on 10/10 and still showing as processed. poor delivery service and yes much cheaper than other retail store but i would rather have items and higher cost.”

Helpful Report

Posted 3 months ago

“The item was as described. Delivery was not not when promised. Had chase up my order.”

Helpful Report

Posted 3 months ago

“Competitive prices and good postage timing”

Helpful Report

Posted 3 months ago

“good products and service”

Helpful Report

Posted 3 months ago

“A good selection of tools. We ordered a dust extractor which some of the site search functions fid not find. It was delivered promptly.”

Helpful Report

Posted 3 months ago

“Economically priced tools, available immediately. Ordering was swift and easy. A great deal.”

Helpful Report

Posted 3 months ago

“Great service”

Helpful Report

Posted 3 months ago

“Excellent price and quick delivery - all good”

Helpful Report

Posted 3 months ago

“Great service and delivery time.”

Helpful Report

Posted 3 months ago

“excellent service, quick and helpful delivery of palleted item”

Helpful Report

Posted 3 months ago

“Paid for express delivery, now been waiting 8 days. Customer service non existent!”

Helpful Report

Posted 3 months ago

“Competitive price, easy ordering, good communication, delivery bang on time, just received product not used yet, but seems really substantial.”

Helpful Report

Posted 3 months ago

“Very happy with the experience”

Helpful Report

Posted 3 months ago

Power Tools Direct is rated 4.6 based on 13,137 reviews