Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,058 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,058 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was on the website. I ordered it. Then got an email saying it was not available.”

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Posted 1 year ago

“Quality service product arrived earlier than I expected.Great product polite delivery driver definitely purchase from them again”

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Posted 1 year ago

“No phone line to get through to a human when there are errors with the order. Really frustrating to not be able to speak to someone”

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Posted 1 year ago

“l would like to say you service was excellent, my order arrived today and l like to thank you”

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Posted 1 year ago

“Correctly and quickly”

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Posted 1 year ago

“Very pleased with the service; easy, convenient and prices are competitive. Will be using them again”

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Posted 1 year ago

“Excellent service, delivered in good order and the product works perfectly”

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Posted 1 year ago

“Easy to order, quick delivery, great stuff”

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Posted 1 year ago

“Excellent and very prompt service”

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Posted 1 year ago

“Extra postage costs added for each individual sanding belt! Not making overall parcel any larger but main item was a great price in the first place so I didn't mind!!great service overall.”

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Posted 1 year ago

“Fast delivery, well packaged and very pleased with the product.”

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Posted 1 year ago

“Purchase bike dolly competitive price prompt delivery”

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Posted 1 year ago

“Excellent product range, competitively priced & fast delivery - have used before & would definitely use again.”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Can not contact to find out when your delivery is going to arrive, bad customer service. Wrong reference number send so could not get in touch with the delivery company, basically they didn't want to know”

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Posted 1 year ago

“satisfied with my order”

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Posted 1 year ago

“Level never turned up. No reply to email. Out of pocket with moneys!! Find another company as don’t trust this one!”

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Posted 1 year ago

“Fast service”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Great company with very competitive prices but unfortunately let down by their delivery company FedEx. Products did not arrive on specified date, nor did they arrive on a rescheduled date stated by FedEx. However, Gosia at customer services was very attentive and did her utmost to try and resolve the delivery issue with FedEx. Unfortunately, this was unsuccessful. Upon requesting a refund, this was actioned immediately and money was transferred back within 2 days.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,058 reviews