Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The specialised drill bits ordered arrived quickly and were precisely what I needed for a complicated task. I intend to use PTD again.”

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Posted 2 years ago

“Amazing service instant reply to message on a question before purchase. Item delivered on time and well packaged. Would definitely use again.”

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Posted 2 years ago

“Clarke CRS400 Rotary Soil Sieve - Fast delivery. Have used it for many hours every day since it arrived, it's robust and works well.”

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Posted 2 years ago

“Very pleased. First time I've used this company but won't be the last. Arrived on time and well packaged. A very competitive price compared to others”

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Posted 2 years ago

“Wish I hadn’t bothered. Paid for express delivery 1-2 days. To find out a week later it hadn’t even been dispatched. Ordered the goods for a job in plenty of time but didn’t make the deadline. I had to buy elsewhere so paid twice. Customer services didn’t reply to many of my emails and when you ring you can’t speak to anyone. You would think they would let you know what was going on as they were the company at fault.”

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Posted 2 years ago

“Absolutely outstanding, A1, first class, highly recommended”

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Posted 2 years ago

“The goods received were what we wanted. However, as we live just around the corner from the Industrial unit we were disappointed that we weren't able to collect. Instead, the item was sent up to DHL at Gatwick only to be sent back to us, which meant we paid for unnecessary journeys and got the item a day later than we might have done. Surely there should be a collection facilities for local residents.”

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Posted 2 years ago

“Excellent service, ordered and received goods next day, no issues”

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Posted 2 years ago

“Had a part missing from my order. Customer services replied immediately to my email and sorted the problem. The replacement part arrived today just 48 hours after first contact. Brilliant service 5*”

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Posted 2 years ago

“The item i bought is very good and workes well . It just took more time to arrive than i expcted .”

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Posted 2 years ago

“Great price Item as described Quick delivery”

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Posted 2 years ago

“The solder arrived safely and ready to use. Thank you”

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Posted 2 years ago

“Goods arrived as described, but several weeks late. No explanation given, and I had to chase to find out where they were.”

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Posted 2 years ago

“Very pleased with Power Tools Direct.great price and fast deliverytoo.”

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Posted 2 years ago

“Good quality product but delivery time length was poor”

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Posted 2 years ago

“Great price and delivered as promised.”

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Posted 2 years ago

“Excellent service & delivered on time”

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Posted 2 years ago

“THAY HAVE A GOOD RANGE OF TOOLS AND KIT VERY HELPFULL AND QUICK ON DELIVER TO ME THANK YOU”

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Posted 2 years ago

“I have to be very honest the service and website were great and easy to navigate etc.”

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Posted 2 years ago

“Easy ordering process, prompt reliable delivery.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews