Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found what I wanted at a good price, ordered and it was delivered next day. Think the postage was a little too much though!”

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Posted 4 months ago

“Prompt accurate delivery and good prices. Thank you”

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Posted 4 months ago

“Item received early well packed and as desribed”

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Posted 4 months ago

“my order of a 1-2 micrometer was delivered within 4days fab service”

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Posted 4 months ago

“Great online service very disappointed not delivered to my address when I paid for this had to collect from pick up point.”

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Posted 4 months ago

“Excellent service and communication through out”

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Posted 4 months ago

“Avoid at all costs, eBay needs to look at this company's policies and postage. Got stung and will never buy from this company again.”

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Posted 4 months ago

“Good seller,good delivery thanku”

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Posted 4 months ago

“Order processed and delivered efficiently”

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Posted 4 months ago

“Very easy to place the order, the website is well organised. Delivery was prompt and well organised.”

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Posted 4 months ago

“Ordered online and received within two days. Very good service.”

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Posted 4 months ago

“First class with everything.Got rotary up and is working good”

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Posted 4 months ago

“Take orders for items they obviously don't have in stock, take payment for express delivery and only inform when chased a week later that they don't have the stock. No response to calls. Email responses in the early hours of the morning! Waiting on a refund and have ordered elsewhere.”

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Posted 4 months ago

“Brought a sealey jack which is faulty Sent email no reply Phone number doesn’t work Bad customer service”

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Posted 4 months ago

“ordered 2 campagas refills last week and contacted Powertools direct.They replied I will look into it. Still waiting for answer to where my order is.”

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Posted 4 months ago

“I paid extra delivery charge to get the item asap, it should be with me between 25th and 26th, today is 27th and i haven't received ir heard from you.”

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Posted 4 months ago

“My item was dispatched the next day. Unfortunately the carriers service did not match mainly because I live on a private drive. So I would say if your house is not visible from the street include more specific directions. However the customer service team were brilliant in helping to resolve the situation. They have been a pleasure to deal with. I would definitely use again.”

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Posted 4 months ago

“This company is taking orders that they don't have! The delivery shown is total fiction with no details of when item will be shipped. I have a great dislike companies that do this. I demanded a refund which they did.....the only thing good. It appears I'm not the only one with these issues. I don't recommend”

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Posted 4 months ago

“Still no received the delivery not had any confirmation about the delivery or if its been refunded”

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Posted 4 months ago

“Good product price and delivery”

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Posted 4 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews