Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,202 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered delivered just what I needed”

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Posted 3 years ago

“good service and good price (cheaper than Machine Mart)”

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Posted 3 years ago

“Quality and price is excellent but delivery not so good, I paid for 2 to 3 day express delivery and it took 10 days”

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Posted 3 years ago

“Delivery took longer than stated”

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Posted 3 years ago

“Good pricing. Let down by late delivery.”

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Posted 3 years ago

“1st Item arrived damaged. however after contacting customer service item was replaced with a new one, excellant service, Manufacturers need to do something with the packaging, as the polystyrene they use is not up to the job.”

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Posted 3 years ago

“Boots are very comfortable and light”

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Posted 3 years ago

“Everything good but did not get the 10 year garentee . Can you help thanks”

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Posted 3 years ago

“Came when it said it should and good quality tool”

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Posted 3 years ago

“Product was excellent, and as advertised, courier was a little frustrating, said they had delivered and they hadn't even been, I was in all day! Eventually delivered couple of days later but shouldn't say they have been when they haven't.”

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Posted 3 years ago

“Only cheap plastic door knobs but value for money suited my needs pleased with them.”

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Posted 3 years ago

“Did what is said on the tin”

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Posted 3 years ago

“Excellent customer service. Delivered on time.”

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Posted 3 years ago

“Slight delay to order but was upgraded to next day delivery👍 Goods as described good service”

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Posted 3 years ago

“There was a small confusion re the delivery as order was stating completed, but had not at that time received item, it arrived 2 days later. The item arrived in a jiffy bag &whilst the postman was attempting to post it through the letter box he stabbed his finger, causing it to bleed, due to part of the item having a fold away pointed part which was not secure in transport, this needs to be addressed.”

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Posted 3 years ago

“Very good and efficient”

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Posted 3 years ago

“My order of a Wood-burner was despatched and delivered on time.”

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Posted 3 years ago

“Although the delivery was good and on time, unfortunately, there was a hiccup with the order, the wrong item sent, which set my work program out of sync but rectified and resolved within 48 hrs, hence four stars.”

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Posted 3 years ago

“Good competitive price. Initially when ordered received no confirmation.Had to email and received a very quick reply explaining they had a problem with their confirmation system. Received a confirmatory email soon after the reply. Then heard nothing for about 3 working days when received an email telling me goods were despatched. They arrived two days later. At present if you have a query have to email them as a phone message directs you to contact them that way, however they answered my email quickly.”

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Posted 3 years ago

“Good spade, delivery ok, price reasonable”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,202 reviews