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Power Tools Direct Reviews

4.6 Rating 13,202 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,202 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Ordered delivered just what I needed
Helpful Report
Posted 3 years ago
good service and good price (cheaper than Machine Mart)
Helpful Report
Posted 3 years ago
Quality and price is excellent but delivery not so good, I paid for 2 to 3 day express delivery and it took 10 days
Helpful Report
Posted 3 years ago
Delivery took longer than stated
Helpful Report
Posted 3 years ago
Good pricing. Let down by late delivery.
Helpful Report
Posted 3 years ago
1st Item arrived damaged. however after contacting customer service item was replaced with a new one, excellant service, Manufacturers need to do something with the packaging, as the polystyrene they use is not up to the job.
Helpful Report
Posted 3 years ago
Boots are very comfortable and light
Helpful Report
Posted 3 years ago
Everything good but did not get the 10 year garentee . Can you help thanks
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Posted 3 years ago
Came when it said it should and good quality tool
Helpful Report
Posted 3 years ago
Product was excellent, and as advertised, courier was a little frustrating, said they had delivered and they hadn't even been, I was in all day! Eventually delivered couple of days later but shouldn't say they have been when they haven't.
Helpful Report
Posted 3 years ago
Only cheap plastic door knobs but value for money suited my needs pleased with them.
Helpful Report
Posted 3 years ago
Did what is said on the tin
Helpful Report
Posted 3 years ago
Excellent customer service. Delivered on time.
Helpful Report
Posted 3 years ago
Slight delay to order but was upgraded to next day delivery👍 Goods as described good service
Helpful Report
Posted 3 years ago
There was a small confusion re the delivery as order was stating completed, but had not at that time received item, it arrived 2 days later. The item arrived in a jiffy bag &whilst the postman was attempting to post it through the letter box he stabbed his finger, causing it to bleed, due to part of the item having a fold away pointed part which was not secure in transport, this needs to be addressed.
Helpful Report
Posted 3 years ago
Very good and efficient
Helpful Report
Posted 3 years ago
My order of a Wood-burner was despatched and delivered on time.
Helpful Report
Posted 3 years ago
Although the delivery was good and on time, unfortunately, there was a hiccup with the order, the wrong item sent, which set my work program out of sync but rectified and resolved within 48 hrs, hence four stars.
Helpful Report
Posted 3 years ago
Good competitive price. Initially when ordered received no confirmation.Had to email and received a very quick reply explaining they had a problem with their confirmation system. Received a confirmatory email soon after the reply. Then heard nothing for about 3 working days when received an email telling me goods were despatched. They arrived two days later. At present if you have a query have to email them as a phone message directs you to contact them that way, however they answered my email quickly.
Helpful Report
Posted 3 years ago
Good spade, delivery ok, price reasonable
Helpful Report
Posted 3 years ago
Power Tools Direct is rated 4.6 based on 13,202 reviews