Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,118 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

“Good descriptions and good customer service with quick delivery”

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Posted 3 years ago

“Reliable and Efficient”

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Posted 3 years ago

“Item damaged. Was offered a partial refund twice. No replacement offered. Still hasn’t been sorted a week after purchasing. Very poor and overpriced. Bad business.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“Thanks prompt attention and delivery”

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Posted 3 years ago

“Easy to order. Delayed in transit but delivered day after expected.”

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Posted 3 years ago

“Great price and quick delivery!”

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Posted 3 years ago

“Exactly what I wanted,quick service”

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Posted 3 years ago

“Great delivery time ,great product.”

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Posted 3 years ago

“Was promised 3 to 5 days delivery. 8 days later and I still haven't received my tools”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service. Very fast dispatch and delivery. Sensibly priced”

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Posted 3 years ago

“Excellent range of products, reasonably priced, and concise paperwork that's easy to understand. More important, they have a telephone number that you can call, but remember that the person on the other end of the line is going to try and help you, and should be addressed accordingly. An improvement would be ditch 'Facebook' as entirely unnecessary.”

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Posted 3 years ago

“Excellent all round, with one exception. Packaging was absolutely rubbish. A thin polythene bag. It had split, exposing the wood of the tool handle. Fortuitously, there was no damage. Very pleased with everything else though.”

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Posted 3 years ago

“Delivered what I needed promptly.”

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Posted 3 years ago

“Recent purchase of plastic chain as described and prompt delivery”

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Posted 3 years ago

“Best price and quality”

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Posted 3 years ago

“Great service. Fast delivery and a well packed product. The tool board is of high quality.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,118 reviews