Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,111 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Kit as described and works well”

Helpful Report

Posted 1 year ago

“Done a search on the product I needed and this store was the cheapest so good value , delivered in a couple of days”

Helpful Report

Posted 1 year ago

“slow postage”

Helpful Report

Posted 1 year ago

“First Class Service and Super Fast Delivery ☆☆☆☆☆”

Helpful Report

Posted 1 year ago

“Great products and fast delivery”

Helpful Report

Posted 1 year ago

“All good really happy with service”

Helpful Report

Posted 1 year ago

“I ordered, I got quick despatch, well packed and received quickly, have shopped with before and will do again!”

Helpful Report

Posted 1 year ago

“Excellent.”

Helpful Report

Posted 1 year ago

“Good service, good product”

Helpful Report

Posted 1 year ago

“After receiving an email telling me that my order had been cancelled because of a shortfall in stock, it still shows item in stock and typically there is no way of speaking to anyone. Shame as I was going to order a lot more equipment as I liked the price's.”

Helpful Report

Posted 1 year ago

“Sanding paper sheets arrived fine Although the packaging was a bit ridiculous! The rectangular sheets were flat at the bottom of a very large box ! I had to laugh 99% empty. I’m sure you can try a bit harder cutting down on cardboard waste ?! Otherwise product fine.”

Helpful Report

Posted 1 year ago

“the process of correcting an incorrect delivery is woeful. through no fault of mine, i have had to replan something while waiting for the process to take its course before getting the correct items which i have paid for in full. just not good enough in todays e-commerce environment”

Helpful Report

Posted 1 year ago

“The order was handled very professionally and executed meticulously up to delivery Further, your price is the compared to other suppliers”

Helpful Report

Posted 1 year ago

“I received my package which was expensive levels that should be delivered with care and was very disappointed to see that one end of the tube they were in was open, there was no fragile sticker on the package, and there was no bubble wrap or protection in the tube to stop the levels shaking about and possibly getting damaged. Delivery like this could of damaged the levels in transit and been of no use.”

Helpful Report

Posted 1 year ago

“Great service, quick delivery”

Helpful Report

Posted 1 year ago

“very impressed with the service and price of goods, prompt delivery and good communication, many thanks.”

Helpful Report

Posted 1 year ago

“Good products at a good price. Speedy delivery (dispatch) even to the Highlands!”

Helpful Report

Posted 1 year ago

“Took money then cancelled order stating stock error”

Helpful Report

Posted 1 year ago

“Prices and range generally good. Delivery takes longer than it should, 3 to 5 days”

Helpful Report

Posted 1 year ago

“Good quick delivery”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,111 reviews