Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed to supply goods”

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Posted 1 year ago

“Delivery took far too long and a part was missing. No phone number either which is very annoying.”

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Posted 1 year ago

“Poor service, a week to despatch and the delivery service lacks the ability to rearrange deliveries easily, a delivery which would’ve been accepted easily the week before they were despatched, now two weeks from order I still don’t have my product. Some emails don’t get responded to.”

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Posted 1 year ago

“Cancelled my order.didn't give a reason. The product is still offered for sale on the website over 2 weeks later. No doubt wasting other people's time . Review. Useless.”

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Posted 1 year ago

“Poor service”

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Posted 1 year ago

“Amazing fast service, perfect”

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Posted 1 year ago

“The Sylglass tape arrived exactly as requested, and in 48 hours, so very pleased as was able to complete a DIY job before a change in the weather.”

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Posted 1 year ago

“PRODUCT WAS GOOD QUALITY AND VALUE.”

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Posted 1 year ago

“Super fast delivery, items as described. Many thanks”

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Posted 1 year ago

“Placed my order and waited 2 weeks. Heard nothing from you so contacted you. Was promised express delivery 2 days later. Waited 3 days and still never arrived. Asked for a refund as fed up with waiting. $ boxes of screws and you couldn't fulfill the order....jokers, avoid.”

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Posted 1 year ago

“First class service”

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Posted 1 year ago

“all good. order arrived on time”

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Posted 1 year ago

“prompt delivery”

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Posted 1 year ago

“Good quality door catches”

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Posted 1 year ago

“Some problems but overall very good”

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Posted 1 year ago

“Very pleased with the price and quality of the product, delivered on time.”

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Posted 1 year ago

“Efficient company from ordering to delivery.”

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Posted 1 year ago

“excellent product, service and delivery thank you”

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Posted 1 year ago

“Placed an order for an air-fed welding helmet. Price was very good and the item was delivered a day early - excellent service”

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Posted 1 year ago

“Poor service. Late delivery. No explanation, No offer of a discount. Impossible to reach somebody by phone. They do provide a phone number but then an automatic message tells you that 'they found it's more efficient for us the clients to write to them'. Yeap, I bet they did. AND we ordered 17 generators this time. If that's how they treat a Charity who ordered over 50 generators God save you if you order an electric screewdriver.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,055 reviews