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Power Tools Direct Reviews

4.6 Rating 13,199 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,199 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Received my order today exactly what I was looking for at a great price. I paid £10.95 for express delivery which took 5 working days. Never the less, easy to use web site and good service I would highly recommend Power Tools Direct and would use them again.
Helpful Report
Posted 1 week ago
I purchased a generator going to 13days no delivery no update or tracking number. I wonder if this business is genuine. Generator that valued at 805.00
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Posted 1 month ago
First time using power tools direct, l saw the price of the generator, good price just waiting for delivery
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Posted 1 month ago
A wide range of products available, but delivered outside of the time stated. Still will be back. 🏆⭐🎖️🌟
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Posted 4 months ago
Great delivery service and a good price
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Posted 4 months ago
Tool was great but delivery wasn't next day !!
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Posted 4 months ago
A good selection of tools. We ordered a dust extractor which some of the site search functions fid not find. It was delivered promptly.
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Posted 5 months ago
Good seletion of products, well packaged but delivery was slow.
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Posted 6 months ago
No problem with ordering delivery was fine,the only problem was the packaging was not any good when it arrived paint tins dinted both lids had sprung pair leaking. I did email the company to let them know bur no reply.
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Posted 6 months ago
One bottle in a pack of five did not have the top secured tightlyresulting in a slight leek. Other wise a great service, thank you.
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Posted 7 months ago
Delivered promptly. Good value.
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Posted 7 months ago
Ì wish to order satin varnish but I don't want it express delivery, how do I select the cheapest delivery?
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Posted 7 months ago
Very easy transaction. Good communication from the vendor and quick dispatch and timely delivery. Postage costs are reasonable. Happy overall
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Posted 8 months ago
Great online service very disappointed not delivered to my address when I paid for this had to collect from pick up point.
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Posted 8 months ago
We ordered a Clarke garden seive and paid extra for a quick delivery. The seive is very good , however it was nealy a week before we received it! From the trcking information it looks as if it was several days before it was even despatched.
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Posted 8 months ago
Great service delivery was on time .
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Posted 9 months ago
I was looking for a Clarke Tools wire wheel for a bench grinder. PTD 's website listed one but showed a photo of a cheap non-descript one which would not have fit the Clarke 6 inch grinder. I emailed PTD asking which wheel they are actually selling. After some initial denials they stated that the photo was of the wrong item and replaced it with a pic of a Clarke wheel. I then had no hesitation in buying one. Although the website was very misleading, I believe that the company is pretty good and would recommend them because: 1) they did actually respond to my question, 2) they swiftly corrected the error and 3) they supplied the correct item within 2 days at a competetive price
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Posted 9 months ago
Weighs a bit but thats what you want. Timely service too.
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Posted 9 months ago
Pleased with service
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Posted 9 months ago
Ordering and updates great. Only one criticism, lost some of the liquid out of the bottles, whilst in transit. Need to seal the tops better. Otherwise great product
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Posted 10 months ago
Power Tools Direct is rated 4.6 based on 13,199 reviews