“Tenergy had the battery management system PCB - for my lithium ion battery pack I could not find anywhere else. I did find one on Ebay, but the solder pads were so small there was no way I could solder the wires to it.
Great product - Great price - Very happy customer!!”
“I have not yet used the item I ordered, but am well pleased with the Tenergy POWER site and the ease in ordering as well as the speed with which my order was filled and delivered. The item was received in good conditikon with all accessories included,”
Hello,
Thank you for your feedback.
If this is a purchasing error and would like to do a return, please contact our Support Team at service@tenergy.com.
Kind Regards,
Tenergy Support Team
“Love the batteries, but you are extremely slow when it comes to shipping. No one should have to wait two weeks or longer for domestic shipping these days.”
“I received my new battery and installed it right away. The run time is way better than what I previously had. I definitely recommend Tenergy to anyone looking for power solutions. Thanks guys you're the best!”
“Perfectly fit my solar lights. A great improvement over what I had before. Very much recommend these batteries for solar fixture battery replacement.”
“I would like to review the product but it’s been over two weeks since I’ve placed my order and still have not received it. It’s been in transit for 16 days and stuck somewhere in US.”
Hello,
Thank you for your feedback.
Unfortunately, due to increased demand on shipping carriers during the holiday season, some orders may experience delays beyond the standard delivery times. This is not typical for our shipping process, and we sincerely apologize for any inconvenience this may cause.
To provide clarity, here’s our standard shipping timeline:
Order Processing: 1-2 business days
Standard Shipping Time: Up to 3-7 business days (excludes weekends)
After reviewing our email records, we see that one of our representatives reached out to you in regards to the order.
For any questions, we encourage customers to contact us at any time. Please contact our Support Team that can be emailed at service@tenergy.com.
Kind Regards,
Tenergy Support Team
Hello,
Thank you for the feedback, and we do apologize that notice went out early.
Typically the notice would go out roughly in time when customers should get the item. Due to some shipping carrier delays their packages may come later while this automated notice may come first.
After reviewing your order, as of this time we see that the package is now delivered.
Please feel free to reach out to our Support Team if you need any further assistance with the products received or order.
Kind Regards,
Tenergy Support Team
“I have been using Tenergy batteries for a number of years. They are fantastic and work great in my walkie-talkies, Xbox controllers, tv remotes, other kid operated toys”
