“Items received in very timely manner. Good product cost and reasonable shipping fee. However, I had ordered 3.6V batteries but received 3.7V batteries. Fortunately this was not a problem for my little DIY project. I would order again from Tenergy in the future. 👍”
“The website is easy to navigate and lists good descriptions of the products offered. Ordering was easy and delivery on time as promised. I will definitely do business again.”
“Great prices, good selection super fast free shipping . I use a lot of batteries in battery powered colored light features all over my house and so I like Tenergy to keep me supplied .”
“I bought 24 of the 2500mAh AA 10 years ago. I use them in game cameras for security around my house. They are still working, but I am now having to charge them every month or so. These are the best batteries I’ve ever owned. Hopefully I can get another 10 years from this new set. Nothing beats Tenergy! Thanks.”
“Bought a single battery for a lawn spotlight. It came in a reasonable amount of time and for a reasonable price. I installed the battery and it gave beautiful power right off the bat.”
“Customer service/ sales team was truely amazing. Have an older product with a Tenergy product that needed to be replaced due to age. The team was not only able to find and recreate the semi-custom product,, they also did it with incredible turn around time”
“I have purchased several items from Tenergy,batteries and chargers, no problem with either and they deliver them quickly, I have recommended them to others and I will definitely use them again”
Hello,
Thank you for your feedback.
We like to provide some clarification of our order processing time to prevent any misunderstandings.
- Order processing: 1-2 business days
- Standard Shipping Time: up to 3-7 Business Days (this does not includes weekends)
After reviewing your order, we see that the order was placed on October 4th and was shipped out the next business day (October 7th). Base on the tracking, the package was delivered on October 16th.
We do see in your particular case, there were some unforeseen delays with USPS. We assure you that is NOT the norm for USPS, and apologize for any inconveniences this has caused.
Kind Regards,
Tenergy Support Team
