Power Tools UK Reviews

Name: Power Tools UK
Address: Lumsden Stuart Ltd, 11A Law Place, Nerston Industrial Estate, Glasgow, South Lanarkshire
Rating: 4.71

4.7 Rating 2,138 Reviews

93 %

of reviewers recommend Power Tools UK

4.7

Based on 2,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01355 234328

Email:

info@powertoolsuk.co.uk

Location:

Lumsden Stuart Ltd,
11A Law Place, Nerston Industrial Estate,
Glasgow
South Lanarkshire
G74 4QL

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Power Tools UK 5 star review on 18th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and service”

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Posted 2 years ago

“Great service and quick delivery of our order”

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Posted 2 years ago

“Used these guys before, never an issue or a problem. Thanks”

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Posted 2 years ago

“Excellent service, fast delivery and good communication. Recommended to all.”

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Posted 2 years ago

“Great Bosch tool prices, fast Delivery and excellent customer support.”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“Speedy delivery Would totally recommend”

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Posted 2 years ago

“Sensible competitive prices and a fantastic service! Item arrived next day and they used a good reliable delivery company who keep you updated of the delivery process! Power Tools UK surpassed all my expectations and were a first class company to deal with throughout! I will definitely be keeping an eye on other items they have on offer!”

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Posted 2 years ago

“To maximise my Renault Zoe 40kWh EV range, I like to check and keep the tyres inflated to their recommended pressure (36 psi). As there is no reason to go to a conventional filling station other than this, it's handy to have a reliable and portable air pump to do this at home. I already have other Makita power tools with the 18V Lithium battery system, so the Makita DMP180Z inflator fills the bill perfectly. Thanks to Power Tools for delivering it promptly.”

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Posted 2 years ago

“Good service...a feeling of concern to the service I was receiving...”

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Posted 2 years ago

“Easy company to deal with fast delivery , will be using them again”

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Posted 2 years ago

“Was great to find someone who had what I wanted in stock, delivery was prompt, great product. Would definitely recommend.”

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Posted 2 years ago

“First rate performance. Clear communication, good price and punctual. Many thanks”

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Posted 2 years ago

“Great price, good delivery.”

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Posted 2 years ago

“Very nice I’m so glad”

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Posted 2 years ago

“I haven’t received the socket yet please check”

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Posted 2 years ago

Hi Malcolm Can we assist you to receive your order, as we shipped your order on the 17th March. You were sent an SMS message on the Thursday 17th at 17.15 confirming to you that your order was on the way. A delivery was attemped on Monday 21st at 12.05 without success, a further SMS message was sent to confirm that your order would be available for personal collection from your local Edinburgh Square post office. Your review is the first we have heard from you regarding your order, if you had contacted us earlier we would have immediatly supplied this information allowing the pick-up at a time that would suit you Regards Power Tools UK

Posted 2 years ago

“Bought tool paid for express delivery and after 10 days I must cancel order because my order still not going out from warehouse.”

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Posted 2 years ago

Dear Arkadiusz I am at somewhat at a loss with this negative review, are you sure you have the right company? Can I confirm we do not have an express delivery option when purchasing through our website, our working week is Monday to Friday and the product page shows to allow up to 4 working days for delivery. We quote this drop time in case the logistics company has a problem but confirm that we improve the delivery schedule for more than 93% of drops. I do not think we deserve this low review score and would ask you to rethink your review following the information I show below:- Order placed at 19.20pm on Friday 11th March Order confirmed and processed through our system on Monday 14th March Order shipped at 17.00pm on Monday 14th March with SMS message sent to you at 17.16pm confirming that your order was in transit Customer notified at 7.53am on Wednesday 16th that the shipment was out for delivery Failed delivery attempt made at 14.23pm, no one in to recieve, SMS message sent confirming failed delivery SMS message sent at 15.18pm same day confirming package available to collect at local post office Collection pick-up by customer confirmed at 16.31pm same day Wednesday 16th Not sure what else we could have done to assist with safe delivery of your order, door to door in under 48hrs standard service, please note we do not offer and you did not pay for an express service I will willing accept and learn from critisim of products, staff or service when it is justified, customer feedback is vitally important allowing us to learn and improve as well as let possible new customers of Power Tools UK know what we are all about. I cannot stop you leaving this unjustified review in place, however I would ask you to at least review your comments in light of the facts I lay out here Regards Lumsden Managing Director Power Tools UK

Posted 2 years ago

“Prompt and efficient service.”

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Posted 2 years ago

“Excellent customer service and delivery. I will definitely will be using Power Tools UK again.”

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Posted 2 years ago

“Product I wanted at the best price I could find. Efficient delivery, great service”

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Posted 2 years ago

Power Tools UK is rated 4.7 based on 2,138 reviews