Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.66

4.7 Rating 601 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Premier Research Labs 5 star review on 14th August 2023

Anonymous

Premier Research Labs 5 star review on 16th March 2023

Penny Cain - Cains Holistic Apothecary

Premier Research Labs 5 star review on 28th December 2022

FERTILE CREATIONS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new order website has issues and it has become very frustrating. Work out some issues or bring trhe old one back because this new one is terrible. You have to click a button to see more products at 15 at a time??? Utter nonsense.”

Helpful Report

Posted 4 months ago

Hi Jason, Thank you so much for bringing this to our attention. I’m truly sorry to hear that the new website has been frustrating for you. We completely understand how crucial it is to have a smooth and hassle-free shopping experience, and it’s clear that the recent changes haven’t lived up to that. I’d really like to help resolve this issue for you. We’ll reach out to you directly to get more details and work on fixing the problems you’ve encountered. Please know that we’re actively addressing these concerns and are committed to making your experience as seamless as possible. Thank you for your patience and understanding as we work through this.

Posted 3 months ago

“Plant based supplements at an affordable price and prompt delivery.”

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Posted 4 months ago

Thank you for your feedback! We're so glad to hear that you're enjoying our plant-based supplements, and that you appreciate the affordable pricing and prompt delivery. If you ever need anything or have any questions, feel free to reach out—we're always here to help!

Posted 2 months ago

“Very easy website to manage”

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Posted 4 months ago

Thank you for your feedback! We're happy to hear that you found our website easy to navigate. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!

Posted 2 months ago

“I like the quality of the products. For a couple of years everyday I experienced the typical hay fever symptoms. Now that I have been taking the supplements, I no longer have any symptoms. The products arrive within 2 days of ordering them.”

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Posted 4 months ago

Thank you for your kind words and support! We are absolutely thrilled to hear that you are experiencing the incredible benefits of our products. We are honored to have you as a part of our community, and we look forward to continuing to provide you with the highest quality products and excellent service.

Posted 2 months ago

“Love the products, always worth the $ and work as described, missing the microbiome 18, I’m almost out”

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Posted 4 months ago

Thank you so much for your kind words! We’re thrilled to hear that you love our products and find them worth every penny. Great news—Microbiome-18 is now back in stock! We know how important it is for your routine, so we’re glad you won’t have to go without it. If you need any help placing your order or have any other questions, please don’t hesitate to reach out. We’re here for you!

Posted 2 months ago

“Quality products that I trust. Have made a difference in my health since taking them.”

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Posted 4 months ago

Thank you so much for sharing your experience! We’re thrilled to hear that our products have made a positive difference in your health. Your trust in our quality means the world to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!

Posted 2 months ago

“The highest quality supplements. I recommend them continually to my clients.”

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Posted 4 months ago

Thank you so much for your support and for recommending our supplements to your clients! It’s wonderful to know that you value the quality of our products. If you ever need anything or have any questions, we’re here for you!

Posted 2 months ago

“I’ve been taking Premier Research Labs supplements and using them with my clients for 13 years. They are the best of the best!”

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Posted 4 months ago

Thank you so much for your continued trust and partnership over the past 13 years! We're honored to be a part of your practice and your clients' wellness journeys. We appreciate your ongoing support!

Posted 2 months ago

“Excellent supplements and customer service!”

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Posted 4 months ago

Thank you for your kind words! We're delighted to hear that you're enjoying our supplements and had a great experience with our customer service. Your feedback means a lot to us!

Posted 2 months ago

“Generally excellent. Only concern is when there is default error with the Shipping address, then it is very difficult to correct ...even if it is detected within 30 minutes of the the confirmation email from info@prlabs.com. Ideally there should be a window of about 2 hours where an error in the order can be corrected. In my Order SO50950 the shipping address defaulted to San Diego when it should have gone to Miami. It was meant to be resolved that day, 30 July, but was delivered to San Diego yesterday. I am sure the Shipping Team can improve on this. Other than this, I am very impressed with the Webinars, and the speed of processing orders. The new Website Dashboard is great, only the Shipping and Billing Address fields have surprise defaults. Thank you for the great advances recently.”

Helpful Report

Posted 4 months ago

Dear Mr. Mulligan, Thank you for your detailed feedback and for sharing your experience. I’m truly sorry to hear about the shipping address issue with your order. I understand how frustrating it can be, especially when it’s something that should be easy to fix. We’re actively working on improving our process to allow for a more flexible correction window. I’ll pass your feedback to our development and logistics teams to help prevent this in the future. It’s great to hear that you’re impressed with our Webinars and order processing speed, and that you’re enjoying the new Website Dashboard. I’ll share your kind words with our team—they’ll be thrilled to hear it! Thank you again for your understanding and support. If you need anything else, please don’t hesitate to reach out.

Posted 3 months ago

“Yesterday, (Thursday, August 1), I updated the new PRL Pricelist into Quickbooks. I followed the SLP, (MAP): EXAMPLE: 2411 Biliven $35.48, I put it into Quickbooks at $35 for our customers. But, when I compared that price to Amazon Prime at $32.90, (Premier Research Lab Store pricing), we are being undercut. What good is MAP pricing if you're going to undercut the practitioner? This undercutting is across the board for all the products we stock for our customers. The only exception I found was for Melatonin-ND: MAP $18.98 / Amazon: $19.84 Very disappointing!”

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Posted 4 months ago

“The ability to review produces was nice and informative when I put together my order. I'm glad for the wide variety of supplements to fit my specific needs. I got my order a couple days ago and haven't taken them long enough to be able to review them yet.”

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Posted 4 months ago

Thank you for sharing your experience! We're glad to hear that the product reviews were helpful as you put together your order and that our variety of supplements met your specific needs. We're excited for you to try them, and we look forward to hearing how they work for you once you've had more time with them!

Posted 2 months ago

“Highest quality products recommended to me by my naturopath. Huge selection of products. Fast shipping, well packed and pricing is kind to my wallet. 5 Stars all the way!”

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Posted 4 months ago

Thank you for the amazing 5-star review! We're thrilled to hear that your naturopath recommended our products and that you're pleased with the quality, selection, and pricing. It's great to know that our shipping and packaging met your expectations as well. Your feedback truly means a lot to us!

Posted 2 months ago

“We love your products. However, we have had to call in on the last two invoices to remove the sales tax. We have been tax exempt for over 9 years and it can be frustrating when it is not set up that way on your website. Thank you.”

Helpful Report

Posted 4 months ago

Dear Dr. MacDonald, Thank you for your feedback and for being a loyal customer for so many years. I’m truly sorry for the inconvenience with the sales tax on your recent invoices. I completely understand how frustrating this must be, especially with your long-standing tax-exempt status. We’ll look into this issue and update the website settings to prevent it from happening again. If you encounter any further issues, please feel free to reach out. We truly appreciate your understanding and continued support!

Posted 3 months ago

“I TRUST this company. My Ayurvedic healer started me on Premier supplements years ago. I am healthier now than ever in my long life. I’m not going to critique any particular product. I do consult w my healer, and regarding the amount and duration too. I do not advise self medicating and Strongly recommend alternative medicine.”

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Posted 4 months ago

Thank you so much for sharing your experience! We're honored to have earned your trust over the years and to be a part of your wellness journey. We completely agree—working with a trusted practitioner is key to finding the right balance. We're grateful for your support and for choosing Premier!

Posted 2 months ago

“Unbelievably effective products and lovely service”

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Posted 4 months ago

We greatly appreciate your kind words and are thrilled to hear that you found our products effective. Providing excellent service and effective products is at the heart of what we do, so it’s always wonderful to receive such positive feedback. Thank you once again for being such a valued customer!

Posted 2 months ago

“Absolutely wonderful products, the potencies of these very powerful herbs are Gods little miracles. Thank PL for understanding herbal blends!”

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Posted 4 months ago

We greatly appreciate your kind words and continuous support. Should you ever need any assistance or have further inquiries, please do not hesitate to reach out. Thank you for your outstanding review and for choosing Premier Research Labs!

Posted 2 months ago

“All Products I have purchased thru the past 10+ years have always been outstanding!”

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Posted 4 months ago

Thank you so much, William, for taking the time to give Premier Research Labs a 5-star rating! We truly appreciate your kind words and your loyalty as a customer. It means the world to us. Thank you once again for your support and trust in Premier Research Labs. We look forward to continuing to serve you with the same level of excellence for many more years to come!

Posted 2 months ago

“Shipping is extremely quick from the time order initiated.”

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Posted 4 months ago

Thank you so much for taking the time to share your feedback! We value your business and look forward to serving you again in the future.

Posted 2 months ago

“These guys here are SUPERDUPER!!”

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Posted 4 months ago

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you think our team is "SUPERDUPER!" It means a lot to us. If there’s anything else we can do for you, feel free to let us know!

Posted 3 months ago

Premier Research Labs is rated 4.7 based on 601 reviews