Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.65

4.7 Rating 617 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 16th December 2024

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Premier Research Labs 5 star review on 14th August 2023

Anonymous

Premier Research Labs 5 star review on 16th March 2023

Penny Cain - Cains Holistic Apothecary

Premier Research Labs 5 star review on 28th December 2022

FERTILE CREATIONS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finest cleanest supplements on the market Products can only be improved by combining formulas . Pricing is very low for comparable products. I am looking forward to moving into client direct so I can see more patients. I would like to see you transition back to having your "account reps" specialize in assisting more with patient protocols and product recommendations rather than supporting the ordering process. The vip program seemed to be counter productive as a whole.”

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Posted 11 months ago

“I love the confidence of purchasing quality supplements and the benefit of great customer service.”

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Posted 11 months ago

“I’m happy with the products I purchased. I’m glad to be taking a safe and natural multivitamin and DHA.”

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Posted 11 months ago

“I have always considered PRL a 5 star company -- their new invoice now causes me to only give them a 4-star. PRL products are top notch. But now the ordering process has changed. Previously I even commented to one of their reps at a conference how I felt their ordering process online was super easy due to the order form in the box with all the stock numbers made it super easy. And the fact the products came with a full invoice including prices and another order form I felt it was the easiest company to order from & do business with. Getting the stock checked in was easy for pricing due to the full invoice in the box with all the prices on the invoice --- This whole new invoice has just made this an arduous task for pricing - not to mention the ordering process will take way much more time -- super disappointed in the change, but still extremely happy with their products”

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Posted 11 months ago

“Excellent products and customer service, however, shipping of orders is not so good. It now takes 3-4 days to receive orders, when it used to take 2 days. Or better yet, we were able to pick up orders at the Austin (Round Rock) location.”

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Posted 11 months ago

“I ordered 4 products and 2 and a half weeks received only 3. I paid for 4. I called my rep and she told me they were out but the records did not show her that when she took my order. . We are waiting for 1 week to see if the product comes in. If not, my rep said she would seek to credit my charge card. just to clarify, I am happy with my rep, not with warehouse and shipping.”

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Posted 11 months ago

“I always get my shipments promptly and always get exactly what I ordered.”

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Posted 11 months ago

“I’m a practitioner and i was charged the regular price instead of practitioner proce. I called twice to resolve the issue and I found that the customer service didn’t follow through on what they said they would. The second person I spoke with said she didn’t even see a note from the first person i spoke with who was supposed to email me a new invoice. When I asked her for a final invoice she was not very friendly then finally said she would send it. When I had questions she said she doesn’t know and the first person I spoke to would have the answers (who remains unidentified?). Anyways, it hasn’t been s very smooth process so far. I’m hoping things improve with the company and that maybe these last 2 times I interacted with someone was just a fluke.”

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Posted 11 months ago

“I like the quality and the fact that no one else can replace some of the products you have.”

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Posted 11 months ago

“Prompt delivery, website easily navigable. Minor out of stock issues”

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Posted 11 months ago

“The PRL website continues to have issues. Put things in cart and go back to look at other items and attempt to add new items to cart and website won't accept new items. Ugh!”

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Posted 1 year ago

“Great deliveries and nutritional flakes tastes out of this world. I did not order anything recently. I was given a box of nutritional flakes and turmetric ginger. I did not order it. Elizabeth Brechter”

Helpful Report

Posted 1 year ago

“Supplements ordered 12/21/23, received 1/5/24. I spoke with an excellent customer service representative 12/22 about my address change. She was very helpful. She explained, and I don’t recall the exact language that was used, that new systems were being developed to improve services. Therefore I was not surprised by the delay. The contents were packed well and the order was correct. I continue to use a small range of Premier products because of the recommendations of my health care practitioner Barry Bragg. I don’t know how long I will be able to afford these products because of their expense.”

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Posted 1 year ago

“I've tried many other brands of supplements and have been very impressed with the quality and value of the PRL brand.”

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Posted 1 year ago

“I love your products and the excellent quality and results I have. I would have given 4.5 if able. Gave 4 stars because the shipping took too long this time, and usually does, and because of the holidays, i was not surprised it took longer. This time I ordered Dec 22 and received my order on the 3rd.....almost 3 weeks.”

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Posted 1 year ago

“PRL emails me only when they need my review, but I never hear from PRL about discounts or promotions if it wasn’t for my practitioner who keeps me in the loop. In this case, keep your communication with practitioners only.”

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Posted 1 year ago

“Always pleased with prompt service”

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Posted 1 year ago

“Products are great. Need to be a little more communicative when it comes to products being placed on back order. The customer shouldn’t have to notify office of this. Simply by notice on invoice would work.”

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Posted 1 year ago

“Love the products I’ve tried. A bit expensive which I understand. The shipping is insane! Too much!”

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Posted 1 year ago

“As a healer I love love love the quality and effectiveness of PRL products. As a business person I lose business every day to Amazon reselling the same products. Please stop that channel. I do all the work diagnosing and recommending only to lose the business even if I offer a discount. I don’t think it improves your business because your resellers are making the recommendations and all are losing business to this Amazon reseller. Would also like to see a digestive enzyme mix similar to Tennant Digestive Enzymes.”

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Posted 1 year ago

Premier Research Labs is rated 4.7 based on 617 reviews