Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.65

4.7 Rating 618 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products that I trust. Have made a difference in my health since taking them.”

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Posted 5 months ago

Thank you so much for sharing your experience! We’re thrilled to hear that our products have made a positive difference in your health. Your trust in our quality means the world to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!

Posted 4 months ago

“The highest quality supplements. I recommend them continually to my clients.”

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Posted 5 months ago

Thank you so much for your support and for recommending our supplements to your clients! It’s wonderful to know that you value the quality of our products. If you ever need anything or have any questions, we’re here for you!

Posted 4 months ago

“I’ve been taking Premier Research Labs supplements and using them with my clients for 13 years. They are the best of the best!”

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Posted 5 months ago

Thank you so much for your continued trust and partnership over the past 13 years! We're honored to be a part of your practice and your clients' wellness journeys. We appreciate your ongoing support!

Posted 4 months ago

“Excellent supplements and customer service!”

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Posted 5 months ago

Thank you for your kind words! We're delighted to hear that you're enjoying our supplements and had a great experience with our customer service. Your feedback means a lot to us!

Posted 4 months ago

“Generally excellent. Only concern is when there is default error with the Shipping address, then it is very difficult to correct ...even if it is detected within 30 minutes of the the confirmation email from info@prlabs.com. Ideally there should be a window of about 2 hours where an error in the order can be corrected. In my Order SO50950 the shipping address defaulted to San Diego when it should have gone to Miami. It was meant to be resolved that day, 30 July, but was delivered to San Diego yesterday. I am sure the Shipping Team can improve on this. Other than this, I am very impressed with the Webinars, and the speed of processing orders. The new Website Dashboard is great, only the Shipping and Billing Address fields have surprise defaults. Thank you for the great advances recently.”

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Posted 5 months ago

Dear Mr. Mulligan, Thank you for your detailed feedback and for sharing your experience. I’m truly sorry to hear about the shipping address issue with your order. I understand how frustrating it can be, especially when it’s something that should be easy to fix. We’re actively working on improving our process to allow for a more flexible correction window. I’ll pass your feedback to our development and logistics teams to help prevent this in the future. It’s great to hear that you’re impressed with our Webinars and order processing speed, and that you’re enjoying the new Website Dashboard. I’ll share your kind words with our team—they’ll be thrilled to hear it! Thank you again for your understanding and support. If you need anything else, please don’t hesitate to reach out.

Posted 4 months ago

“Yesterday, (Thursday, August 1), I updated the new PRL Pricelist into Quickbooks. I followed the SLP, (MAP): EXAMPLE: 2411 Biliven $35.48, I put it into Quickbooks at $35 for our customers. But, when I compared that price to Amazon Prime at $32.90, (Premier Research Lab Store pricing), we are being undercut. What good is MAP pricing if you're going to undercut the practitioner? This undercutting is across the board for all the products we stock for our customers. The only exception I found was for Melatonin-ND: MAP $18.98 / Amazon: $19.84 Very disappointing!”

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Posted 5 months ago

“The ability to review produces was nice and informative when I put together my order. I'm glad for the wide variety of supplements to fit my specific needs. I got my order a couple days ago and haven't taken them long enough to be able to review them yet.”

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Posted 5 months ago

Thank you for sharing your experience! We're glad to hear that the product reviews were helpful as you put together your order and that our variety of supplements met your specific needs. We're excited for you to try them, and we look forward to hearing how they work for you once you've had more time with them!

Posted 4 months ago

“Highest quality products recommended to me by my naturopath. Huge selection of products. Fast shipping, well packed and pricing is kind to my wallet. 5 Stars all the way!”

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Posted 5 months ago

Thank you for the amazing 5-star review! We're thrilled to hear that your naturopath recommended our products and that you're pleased with the quality, selection, and pricing. It's great to know that our shipping and packaging met your expectations as well. Your feedback truly means a lot to us!

Posted 4 months ago

“We love your products. However, we have had to call in on the last two invoices to remove the sales tax. We have been tax exempt for over 9 years and it can be frustrating when it is not set up that way on your website. Thank you.”

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Posted 5 months ago

Dear Dr. MacDonald, Thank you for your feedback and for being a loyal customer for so many years. I’m truly sorry for the inconvenience with the sales tax on your recent invoices. I completely understand how frustrating this must be, especially with your long-standing tax-exempt status. We’ll look into this issue and update the website settings to prevent it from happening again. If you encounter any further issues, please feel free to reach out. We truly appreciate your understanding and continued support!

Posted 4 months ago

“I TRUST this company. My Ayurvedic healer started me on Premier supplements years ago. I am healthier now than ever in my long life. I’m not going to critique any particular product. I do consult w my healer, and regarding the amount and duration too. I do not advise self medicating and Strongly recommend alternative medicine.”

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Posted 5 months ago

Thank you so much for sharing your experience! We're honored to have earned your trust over the years and to be a part of your wellness journey. We completely agree—working with a trusted practitioner is key to finding the right balance. We're grateful for your support and for choosing Premier!

Posted 4 months ago

“Unbelievably effective products and lovely service”

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Posted 5 months ago

We greatly appreciate your kind words and are thrilled to hear that you found our products effective. Providing excellent service and effective products is at the heart of what we do, so it’s always wonderful to receive such positive feedback. Thank you once again for being such a valued customer!

Posted 4 months ago

“Absolutely wonderful products, the potencies of these very powerful herbs are Gods little miracles. Thank PL for understanding herbal blends!”

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Posted 5 months ago

We greatly appreciate your kind words and continuous support. Should you ever need any assistance or have further inquiries, please do not hesitate to reach out. Thank you for your outstanding review and for choosing Premier Research Labs!

Posted 4 months ago

“All Products I have purchased thru the past 10+ years have always been outstanding!”

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Posted 5 months ago

Thank you so much, William, for taking the time to give Premier Research Labs a 5-star rating! We truly appreciate your kind words and your loyalty as a customer. It means the world to us. Thank you once again for your support and trust in Premier Research Labs. We look forward to continuing to serve you with the same level of excellence for many more years to come!

Posted 4 months ago

“Shipping is extremely quick from the time order initiated.”

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Posted 5 months ago

Thank you so much for taking the time to share your feedback! We value your business and look forward to serving you again in the future.

Posted 4 months ago

“These guys here are SUPERDUPER!!”

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Posted 5 months ago

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you think our team is "SUPERDUPER!" It means a lot to us. If there’s anything else we can do for you, feel free to let us know!

Posted 4 months ago

“This website needs some serious renovation. Trying order products is very difficult! Frustrating! Locating products is equally as difficult. Re ordering is not easy as well!”

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Posted 5 months ago

Thank you for your honest feedback. I’m really sorry to hear that you’ve had a frustrating experience with our website. We understand how important it is for ordering and finding products to be easy and efficient, and it’s clear we need to make improvements. We are continually enhancing our website’s functionality to create a smooth and seamless shopping experience. Your input is incredibly valuable in helping us improve. If there’s anything we can do to assist you in the meantime, please don’t hesitate to reach out. Thank you for your patience and continued support!

Posted 4 months ago

“I've been using PRL products for years. I absolutely love the fact that they are so clean. It's also great when I work with clients and they tell me "oh yes, my functional medicine doctor recommends that line as well."”

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Posted 5 months ago

Thank you so much for your kind words and continued support! It means a lot to us that you've found value in our products, both personally and professionally. We're thrilled to hear that your clients' functional medicine doctors are also recommending PRL. It’s always rewarding to know that our commitment to clean, high-quality supplements is making a positive impact. If there’s ever anything you need, don’t hesitate to reach out!

Posted 3 months ago

“I think it's helping my gut, however, the taste is not great, I mix it with other things.”

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Posted 5 months ago

Hi Joey, Thank you for your feedback! I understand that the taste may not be for everyone, especially with fermented products, which can have a unique flavor due to the fermentation process. Could you clarify which product you’re using? I assume it’s one of our products with ND Technology™. This process enhances bioavailability through fermentation, making nutrients more accessible and creating beneficial probiotic byproducts. We’re glad to hear it’s helping your gut, and we appreciate your feedback. If you have any other thoughts or questions, feel free to reach out!

Posted 4 months ago

“Products are second to none; however, I do not appreciate the contents of my package being displayed on the outside of my shipping box. Please discontinue this practice immediately.”

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Posted 5 months ago

“Everything arrives quickly!”

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Posted 6 months ago

Thank you for your review! We're so glad to hear that your orders have been arriving quickly. If you ever need anything, feel free to reach out!

Posted 3 months ago

Premier Research Labs is rated 4.7 based on 618 reviews