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Premier Research Labs Reviews

4.7 Rating 617 Reviews
91 %
of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Anonymous
Anonymous  // 01/01/2019
I trust the products. Will continue to buy products.
Helpful Report
Posted 11 months ago
The products are great, however the website could be more user friendly as far as reordering. It would be nice if you could click an order button. It would be better if there was a subscription option so items are shipped automatically with a notice a week ahead of time to change items if necessary.
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Posted 11 months ago
Excellent member service.
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Posted 11 months ago
All their products are top-notch. Been using them for years, guided by my naturopath doctor.
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Posted 11 months ago
I love the quality of ingredients and the results that i notice when i take the supplements.
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Posted 11 months ago
My product smelled rancid and I have been promised a refund which I haven’t received. I have noticed an overall decline in quality in the past couple of orders. I will partner with other companies in the future.
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Posted 11 months ago
I love PRL Zoie is my customer service representative. She is excellent professional knowledgable. I enjoy ordering every 3 months. Zoie should be recognized as an outstanding employee. She is 5 star
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Posted 11 months ago
Thanks for the delivery.
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Posted 11 months ago
Love all your products
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Posted 11 months ago
After ordering the products, they were delivered in a timely manner. The adrenal supplement seems to be helping. Thank you.
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Posted 11 months ago
For fifteen years I have rarely been dissatisfied with the service I received from PRL. Since November 2023, getting orders filled and shipped in a timely fashion is like pulling teeth. Even on the occasion that I have calledd the day I placed the order to indicate that my client (with end stage cancer) needs his products in fewer than two weeks, it still takes 9 days for his order to be filled. I retest clients after they've been on the protocol for three weeks. THat way they finish their protocol and have a seamless transition to the next phase. Apologizing for the company is becoming quite embarrassing.
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Posted 11 months ago
I think these products are great. I have been paying full price for them for years. Does anyone know how to get a discount or is there a reward program I am missing?
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Posted 11 months ago
Recently, I placed an order for a product I loved, but noticed after some time, I had not received it in the mail. I called PRL and spoke with Zoe who immediately investigated the situation, which turned out to be a shipping and tracking problem. PRL reissued the product with no charge to me, and I received the product as ordered. I have always been happy with PRL, but this STELLAR CUSTOMER SERVICE took first prize! Zoe was extraordinary in her A+ helpfulness, diligence, courtesy and communication! Give this woman a raise! She is a real asset to PRL!
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Posted 11 months ago
I consider Premier Research Labs products to be among the highest quality in the world and use them in my own life and with my clients.
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Posted 11 months ago
I trust the quality of the products that PRL sells. I am pleased with everything I have purchased up to this point. Delivery is prompt which is a plus. The only downside would be that on a previous delivery, if a shipment is missing items, they dont' let you know that the items missing in the box are out of stock. I understand products can go out of stock occasionally but it would be nice to let customer's know why the items are missing or thta they will be shipped when they are back in stock. I'd also like to be kept up to date periodically (via email) with estimates on when the outstand products I ordered would be back in stock so I don't have to call every few weeks.
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Posted 11 months ago
Love all of the products I have used for myself and my patients. I dislike when things go out of stock for long periods. I would also like if some products came in larger volume, like Premier digest and Microbiome-18.
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Posted 11 months ago
Always prompt in filling my orders and shipping it out.
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Posted 11 months ago
The last order took longer than usual for delivery and I had no updates on the shipping for my order. I had to call several times just to get an update.
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Posted 11 months ago
Premier Research is very trusted and reliable company. Their products are pure quality with no harmful ingredients. Communication and customer service are great. They are always there for you when you have a question. I am long consumer of Premier Research products and so far, no complaints. I love their products, they are HIGH in quality. Will continue purchasing.
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Posted 11 months ago
Great products and fast shipping
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Posted 11 months ago
Premier Research Labs is rated 4.7 based on 617 reviews