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Precis Petite Reviews

2.8 Rating 11 Reviews
F
Happiness Grade
F

Customer Service - Bad

25.00%
Industry Average
I can't fault the customer service girls who dealt with my complaint, they were all, and I think I spoke to most of them, very helpful, although the manager never did phone me back.
posted 6 years ago - Gail T
Going to a wedding so bought 3 dresses Returned 2 Hermes tracking last entry say “on way back to supplier” that was early a month ago Last Monday did get through to customer services who told me that Hermes told them to refund money Nearly 5 days later still no refund over (£100 ) Phones now remain unanswered I think they have gone completely bust Referred it to my credit card Will try Hermes next
posted 6 years ago - Anonymous
They have the worst customer service - they don't pick up phone calls or respond to emails. I returned an item a month ago and have not received a refund confirmation. DO NOT ORDER ONLINE unless you plan on keeping what you don't want.
posted 6 years ago - Anonymous