Premier Care in Bathing Reviews

Name: Premier Care in Bathing
Address: Unit 20-21 Padgets Lane, Unit 20-21 Padgets Lane, Redditch
Rating: 4.39

4.4 Rating 286 Reviews

87 %

of reviewers recommend Premier Care in Bathing

Company Reviews

Questions

Metrics

4.4

Based on 286 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 280 0239

Email:

enquiries@careinbathing.co.uk

Location:

Unit 20-21 Padgets Lane,
Unit 20-21 Padgets Lane
Redditch
B98 0RA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My father engaged this Company in January this year to change their bathroom into an accessible one. Work took far longer than the 4 days quoted (over 12) and didn’t finish the work. Later found panelling started to bow, toilet not connected to the wall, rust staining. Called to complain, they agreed to 3 day’s work to put right, but cancelled and it has taken numerous phone calls and still they have not fixed the bathroom. Customer Service is appalling and months on, we are still waiting. Now taking legal action. DO NOT engage this Company - they take advantage of elderly people.”

Helpful Report

Posted 6 years ago

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincere apologies. It is important to us that our customers are satisfied and we are currently working with you to resolve all issues. Customer Service Manager, Premier Care in Bathing

Posted 6 years ago

“Very happy with Paul's work and the extra effort he put in to get the job finished on time.”

Helpful Report

Posted 6 years ago

“Happy customer. Very good and pleasant fitter, very tidy and a good asset to Care in Bathing. 100% and over”

Helpful Report

Posted 6 years ago

“Fantastic fitter - courteous - polite at all times. Very kind & considerate of my needs.”

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Posted 6 years ago

“This company have caused, and continue to cause, a great deal of distress for my elderly parents. Poor contractors, poor workmanship, poor customer service follow up and cancelled appointments, work being authorised and then not. If you are signing up to try to make your lives easier, DO NOT USE THIS COMPANY. If Which have approved this company, they have been misled.”

Helpful Report

Posted 6 years ago

Hi Sue, We are very sorry that you are unhappy with the service your parents have received. We take all feedback very seriously and are looking into this to see where our process has let you down. We have now agreed a date for us to come out and inspect their bathroom with a view to getting this resolved as soon as possible. If you have any further questions, please contact our customer service team on 01527 267 800. Regards, Premier Care in Bathing

Posted 6 years ago

“Very satisfied with excellent service. Highly professional plumber & electrician.”

Helpful Report

Posted 6 years ago

“Fantastic fitter, courteous, polite at all times. Very kind and considerate of my needs.”

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Posted 6 years ago

“Done quickly, carefully & cheerfully! We couldn't have asked for more.”

Helpful Report

Posted 6 years ago

“First class job, very friendly and considerate.”

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Posted 6 years ago

“Martin has worked solidly for four days in a thorough manner. We are really pleased with the installation.”

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Posted 6 years ago

“Excellent workmanship, very clean and tidy. Highly recommended.”

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Posted 6 years ago

“Job completed very professionally and competently. Well done, thank you.”

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Posted 6 years ago

“The functionality of the shower and the quality of the installation was, and still is, excellent, 18 months afterwards. It is used, on average, once per week with seat down on each occasion. However, it is now showing the lifting of the non-slip base covering which is fundamental for users, such as us, with severe mobility problems. I have arranged with the suppliers for a repair BUT THEY DEMAND A CALL-OUT CHARGE OF £95. IT IS A FAULTY PRODUCT THAT SHOULD BE CORRECTED FREE OF CHARGE.”

Helpful Report

Posted 6 years ago

“Conscientious, tidy, clean worker. Everything he has done for us was perfection, a very hard worker. Nothing has been a problem for him.”

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Posted 6 years ago

“Very pleased with fitter and job well done!”

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Posted 6 years ago

“Very please with shower & bathroom refit. Paul worked very hard, left everything clean & tidy.”

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Posted 6 years ago

“Wonderful Job. Very courteous and patient installer. So happy with equipment.”

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Posted 6 years ago

“Great service and attention to detail is second to none. Would highly recommend to anyone.”

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Posted 6 years ago

“Very friendly and professional.”

Helpful Report

Posted 6 years ago

“Very pleased with the work done. Polite and kept me informed throughout.”

Helpful Report

Posted 6 years ago

Premier Care in Bathing is rated 4.4 based on 286 reviews