“
Attention to detail largely absent. Customer care largely absent. Evidence of professional competence largely absent. Prompt response to queries totally absent. Timely delivery of important information non-existent. Sadly can't give zero stars.
DO NOT USE
”
posted 2 months ago
- Mr Mick Owen
“
Finally Done - 13 months later
Observations:
They lost important paper work 3x - even though I paid for tracked delivery.
Was charged over £600 more than initial quotes received
Nearly lost the property since my case wasn't a priority
Now being asked to pay an extra £180 as they made a mistake on my last invoice and refused to accept a payment plan.
Use this company at your own peril !!!!!
”
posted 11 months ago
- Anonymous
“
I had to keep scanning the same documents over & over again and even posted them recorded delivery as sick to death of them re-asking for them! Why can’t they find them? 4 times in total I have had to send the same set of documents!
Our sale is a cash buyer, no chain.
”
posted 2 years ago
- Claire Catlin
“
The day before completion, they lost vital paperwork I had paid a lot of money to send recorded delivery.
”
posted 3 years ago
- Anonymous
“
They keep asking me for documents they have already returned to me by recoded delivery. The last phone call I had they said completion would take between 17 and 34 weeks Wtf?
”
posted 3 years ago
- Ken Moore
