Premium Poly Patios Reviews

Name: Premium Poly Patios
Address: 251 Peaceful Cove Rd, Franklin, North Carolina
Rating: 4.61

4.6 Rating 74 Reviews

88 %

of reviewers recommend Premium Poly Patios

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About Premium Poly Patios:

At Premium Poly Patios, we aim to provide an exceptional shopping experience from beginning to end. Since 1998, we have furnished hotels, resorts, nursing homes, college campuses, public parks, patios, decks, backyards, and poolsides with the finest recycled poly lumber furniture. Our selection features the highest quality POLYWOOD and poly lumber available in the outdoor patio furniture industry. We welcome you to browse through our store and discover the wide variety of POLYWOOD and poly lumber Adirondack chairs, rockers, benches, and settees, as well as our poly lumber dining tables, bistro tables, POLYWOOD and poly lumber chaise lounges, bar and bistro chairs, and much more. Should you have any questions, please do not hesitate to call our office; one of our knowledgeable poly furniture product specialists will be delighted to assist you in choosing the perfect recycled plastic furniture to enhance your outdoor space.

Visit Website

Phone:

877-904-1234

Email:

support@poly-lumber-furniture.com

Location:

251 Peaceful Cove Rd,
Franklin
North Carolina
28734

Premium Poly Patios 5 star review on 26th February 2025

Christine Randall

Premium Poly Patios 5 star review on 19th February 2025

Kevin Chapman

Anonymous

Anonymous // 01/01/2019

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“Great quality products at a great price!”

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Posted 1 month ago

“Love your outdoor furniture”

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Posted 1 month ago

“Just perfect, exactly what I wanted!”

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Posted 1 month ago

“The Trex Adirondack chairs are perfect. Comfortable and easy to set up and fold to store. Would definitely order from PPP again!”

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Posted 1 month ago

Love it!!! Thanks for sharing. Premium Poly Patios

Posted 1 month ago

“Very well made furniture that is robust, comfortable and easily maintained.”

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Posted 1 month ago

“Was perfect for what I needed.”

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Posted 1 month ago

“Shopped a while for a porch rocker, paying attention to reviews. People complained about parts not fitting together. Not so with the TREX rocker. Assembly was a breeze. There was a slight issue with the seat alignment, but loosening a couple of screws on the pre assembled sides fixed the issue. Nice product.”

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Posted 1 month ago

“Love my chairs,well made ,love the color , no damage in shipping, my only problem was I wished the side table had been put together”

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Posted 1 month ago

“Very well made, great cushions, easy to assemble”

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Posted 1 month ago

“Easy to assemble, clear instructions and pictures.”

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Posted 1 month ago

“The furniture arrived damage free and in a timely manor. The quality of the furniture is fantastic, we love it.”

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Posted 1 month ago

“Great products at a fantastic price.”

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Posted 1 month ago

“Their patio furniture is in a class by itself.”

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Posted 1 month ago

“The customer service you get from Polywood is outstanding!”

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Posted 1 month ago

“Love the furniture. Customer service is not so great.”

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Posted 1 month ago

Hi Peggy, Thank you for your continued support – we truly appreciate that you’ve chosen us for your orders over the years. I’m sorry to hear that your recent experience wasn’t perfect, and I’d love the opportunity to speak with you personally to address any concerns you have. I will be sending you a private email shortly so we can discuss your experience in more detail. Your satisfaction is very important to us, and we’re committed to making things right. Thank you again for bringing this to our attention and for being such a loyal customer. Premium Poly Patios

Posted 1 month ago

“Great quality and great prices. Large selection too!”

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Posted 1 month ago

“No issue with the purchase process but the packaging and delivery were a mess. I beleie I was shipped a swing that had been returned by another custoemr even thgough i was told upon purchase that my swing was being "manufactured" within a week or so of my purchase. Delivery actually occured sooner than anticipated probably because this unit was readily available.”

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Posted 1 month ago

Hi John, Thank you for bringing this to our attention. I want to assure you that we never sell or ship used items—even returned merchandise is not resold. We take great care in packing our furniture using heavy corrugated boxes to protect it during transit, but unfortunately, some freight companies can be a bit rough on shipments, especially when shipping as a Class 125 item. I've saved the images of the damaged box and will be discussing this issue with our freight representative to prevent future occurrences. Please know that your experience is not typical of our service. If any items are damaged or if parts are missing, please don't hesitate to contact our office immediately so we can address the situation. Thank you for your understanding, and we appreciate your feedback as it helps us improve our service. Warm regards, Premium Poly Patios

Posted 1 month ago

“Love our chairs. They are on the pool deck year-round - and look great. Love that they clean up so easily.”

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Posted 1 month ago

“Horrible service never answer their phone order delayed. At least three times would never use them again.”

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Posted 1 month ago

Hi Gregory, We are truly sorry that your experience did not meet your expectations. We strive for 100% customer satisfaction and deeply regret any inconvenience caused by the delivery delay. After reviewing your account, I noticed that two support tickets were opened and multiple phone calls were made regarding the shipping timeline. We understand that you needed your items delivered before leaving town. Although the products left our warehouse within the promised timeframe, unforeseen delays with FedEx affected the delivery. Once our products are in the carrier's hands, we unfortunately have limited control over the shipping process. We completely understand your frustration and sincerely apologize for the disruption this has caused. If you decide to order from us again, please contact our sales team beforehand so that we can proactively manage your order and work to earn back your trust. Thank you for your feedback—it is invaluable in helping us improve our service. Premium Poly Patios

Posted 1 month ago

“My wife and I have Amish made poly Adirondack gliders and she wanted a matching foot stool, buy we moved away from the store where we bought them and couldn't get one shipped. I started scouring the internet looking for a place that had affordable, similarly constructed foot stools. I found a few options, but premium poly had the best price, best shipping price, and fastest lead times. The foot stool itself is sturdy, comfortable, and is holding up nicely. I'll definitely check out premium poly when I need new outdoor furniture.”

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Posted 1 month ago

Premium Poly Patios is rated 4.6 based on 74 reviews