Premium Poly Patios Reviews

Name: Premium Poly Patios
Address: 251 Peaceful Cove Rd, Franklin, North Carolina
Rating: 4.61

4.6 Rating 74 Reviews

88 %

of reviewers recommend Premium Poly Patios

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About Premium Poly Patios:

At Premium Poly Patios, we aim to provide an exceptional shopping experience from beginning to end. Since 1998, we have furnished hotels, resorts, nursing homes, college campuses, public parks, patios, decks, backyards, and poolsides with the finest recycled poly lumber furniture. Our selection features the highest quality POLYWOOD and poly lumber available in the outdoor patio furniture industry. We welcome you to browse through our store and discover the wide variety of POLYWOOD and poly lumber Adirondack chairs, rockers, benches, and settees, as well as our poly lumber dining tables, bistro tables, POLYWOOD and poly lumber chaise lounges, bar and bistro chairs, and much more. Should you have any questions, please do not hesitate to call our office; one of our knowledgeable poly furniture product specialists will be delighted to assist you in choosing the perfect recycled plastic furniture to enhance your outdoor space.

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Phone:

877-904-1234

Email:

support@poly-lumber-furniture.com

Location:

251 Peaceful Cove Rd,
Franklin
North Carolina
28734

Premium Poly Patios 5 star review on 26th February 2025

Christine Randall

Premium Poly Patios 5 star review on 19th February 2025

Kevin Chapman

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my product on 2/10/25 and as of 2/23/25 I have no idea of the status of my order. It's difficult to rate your performance since Ive seen no product but you got my money. I am only guessing that you sent me this email because maybe you believe you have delivered it but there is no such indication on you website.”

Helpful Report

Posted 1 month ago

Alan, sorry for the inconvenience. I see your orders were delivered as noted on the email confirmation you should have received. Estimated shipping times are on each product page above the color options. To review the items is an automated system and I apologize if it came a little early. If you need further assistance on any information, please feel free to reach out to our customer service department. Premium Poly Patios

Posted 1 week ago

“After spending north of $2k, it was extremely irksome to have to re-drill every hole in one chair, and several holes in the other chair for assembly to be possible. Very pleased with the end product.”

Helpful Report

Posted 1 month ago

Steve, I would like to bring to your attention that some of the screws holes that are not predrilled on certain furniture. If it calls for a stainless steel wood type screw, those are to be screwed directly into the material for a stronger hold. If it was the case that it was for a bolt with a nut or other tightening method, those should have been been predrilled. We would have gladly replaced those items for you if that was the case, but it sounds like it worked out okay. You purchased the Luxcraft furniture which carries a lifetime warranty. Sorry for the inconvenience. Premium Poly Patios.

Posted 1 week ago

“Piece was kind of cheaply made for the price”

Helpful Report

Posted 1 month ago

Hi Jeffery, I'm very sorry to hear that the furniture did not meet your expectations. We value your satisfaction and want to remind you of our 30‑day money back guarantee for situations like this. I noticed that a support ticket was opened and return instructions were provided, but I don't see confirmation that the items were returned. The furniture you ordered is crafted by one of our Amish manufacturers, known for their high-quality products. We truly regret that your experience fell short of that standard. Could you please send an email to our support team so we can further investigate your concerns and understand what might have been improved? We are committed to ensuring that every customer has a positive experience, and your feedback is essential to helping us achieve that. Thank you for your time, and we look forward to the opportunity to make things right. Premium Poly Patios

Posted 1 month ago

Premium Poly Patios is rated 4.6 based on 74 reviews