Prep Expert Reviews

Name: Prep Expert
Address: 930 S 4th Street, Ste 209 #3250, Las Vegas, Nevada
Rating: 4.69

4.7 Rating 5,048 Reviews

96 %

of reviewers recommend Prep Expert

Company Reviews

Metrics

Info

4.7

Based on 5,048 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

8773457737

Email:

support@prepexpert.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very harsh service and not lenient at all. They ignore the comments when a student is genuinely confused.”

Helpful Report

Posted 5 years ago

Thank you for your feedback and I'm sorry you were ignored when you had questions. We work really hard with our instructors to address as many questions as they can during the 3 hour class. I would like to hear more about your experience in class and your thoughts on how we can help our instructors answer every question. Please send me an email at support@prepexpert.com or give us a call at 877.345.7737 and press 2 when prompted. I look forward to discussing this with you and I'm very excited to hear your thoughts on how we can improve!

Posted 5 years ago

“Clay was very helpful in giving us strategies. I think the course could have been better in giving us ways to continue practicing after the course ended until the SAT and giving us some time each class to ask specific questions”

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Posted 5 years ago

“Daniel Lee was really cool and helped make the class interesting. There was a lot of homework on the weekends in particular. I was studying for finals at the same time as this course so I was really stressed. I think my essay improved the most out of everything.”

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Posted 5 years ago

“I think Daniel Lee was rlly cool and he kept things interesting. The only thing was the crazy amount of homework on the weekends. I did this course at the end of the semester so I had to prepare for finals at the same time. It was pretty stressful but I think my essay really improved.”

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Posted 5 years ago

“I really enjoyed this course! My instructor Daniel Lee was very good and clear at teaching the SAT strategies and topics. This course definitely made the SAT a more clear and smooth test to take!”

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Posted 5 years ago

“There was a lot of great energy from my instructor and he taught me very good skills to further strengthen my SAT score. His name was Daniel Lee”

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Posted 5 years ago

“The Course was very good and intuitive, Daniel Lee was very interactive and helped you if you were confused at something. The tools and books they give are also very helpful. Try to keep schedule light as the course is very intensive.”

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Posted 5 years ago

“Daniel Lee did a great job with the instruction of the course. Everyday he incorporated our lives and asked how the class was doing, while connecting on a social level. With the instruction, he answered every question to the best of his ability and figured out the correct answer if he didn't know. 10/10 recommend Daniel for anyone taking this course!”

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Posted 5 years ago

“I had Daniel Lee as my instructor and he was great. Strategies help a lot, he made class very entertaining and is also very knowledgeable. If you do your work and apply the strategies, your score should definitely go up. It's a great experience.”

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Posted 5 years ago

“Great at all of these for the product”

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Posted 5 years ago

“Clay Cooper was an amazing instructor that taught us in an efficient manner that covered the entirety of the SAT with ease. Not only did he cover the course included, but he truly knew how to communicate this with his students as well. Although the course itself was highly beneficial, the teacher was what truly allowed Prep Expert to flourish.”

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Posted 5 years ago

“It was very intensive and demanding, yet the work pays off. Thanks to prep expert I have raised my SAT score 200 points and hope to raise it even more. If you are considering this course then you must consider the diligence it requires as well, yet when you see those additional numbers building up on your score it will give you a new confidence and persistence.”

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Posted 5 years ago

“Clay is an amazing instructor. The time, effort, and love that he puts into teaching us is unreal!!! I recommend to any student and parent to use prep expert, especially with Clay!”

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Posted 5 years ago

“Clay was a great instructor he made what was supposed to be a boring, grindy course into one that was both interesting and worthwhile while i did not get 200 points yet, i'm pretty close so I'm happy about that i do not recommend taking this during aps though my only complaint is that in the last 2 classes, we had a sub hwo was really monotone even though he seemed nice, there were times where we'd go off topic for a long time and it felt almost unbearable at times”

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Posted 5 years ago

“Honestly, I was not really keen about taking up the SAT. I, in fact, despised it in the beginning because I felt it was too difficult and a tiring process, but Prep Expert changed that. The techniques I learned from the course were effective and the instructor, Clay Cooper, was fantastic. He kept everyone engaged in learning and his teaching method was clear.”

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Posted 5 years ago

“Clay Cooper was the best instructor ever! I learned a great deal from him and will definitely take all my new tools with me when I take the SAT. I feel more confident than when I started, and my score has improved. I am truly grateful for what Prep Expert has taught me.”

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Posted 5 years ago

“Hi! The course was really bad. My teacher was Clay, he was very sweet but he would never answer questions he would always say I told you that earlier there is nothing wrong in answering a question twice. And this course didn't help my score in any way. I did all my essays but since I was having bad wifi connection one day, I couldn't submit one of the essays of the test and now they are saying I am out of the guarantee. How is that fair? An organization should understand a customer but they clearly don't. I mean the customer service people were very nice but they just don't understand me.”

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Posted 5 years ago

“Clay Cooper taught my class and he was a little distracted at times but it was a useful class. Pro tip: if you have a busy schedule like I do, I don't recommend going into this class thinking you will have the refund guarantee. There was just no way I was going to be able to meet the required presence in the class because I have too many obligations.”

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Posted 5 years ago

“Clay Cooper was my instructor for this six week course, and in all honesty I had a great time with him and the class. I learned many strategies on how to approach the SAT. I feel like I am ready to tackle the test and get a great score. Also shout out to Miguel, our instructor for the last 2 classes.”

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Posted 5 years ago

“I was not excited about this class but Clay is so personable, and such an amazing teacher that I enjoyed the class and learned a lot. Clay has truly been one of the best teachers I've had in my experience. Definitely would recommend this course and Clay.”

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Posted 5 years ago

Prep Expert is rated 4.7 based on 5,048 reviews