Prep Expert Reviews

Name: Prep Expert
Address: 930 S 4th Street, Ste 209 #3250, Las Vegas, Nevada
Rating: 4.69

4.7 Rating 5,008 Reviews

96 %

of reviewers recommend Prep Expert

Company Reviews

Metrics

Info

4.7

Based on 5,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

8773457737

Email:

support@prepexpert.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The class was quite good overall I feel though the 3-hour classes go by a bit too slowly when learning, all the material is great to learn and know, but going over essay more often would be better.”

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Posted 5 years ago

“Daniel Lee was an incredible teacher for the last 6 weeks. I honestly felt that his teaching has positively affected my preparation for the SAT's. Really funny and caring, I recommend him to everybody. 10/10”

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Posted 5 years ago

“Mr lee is teacher. He uses a lot of memes to make it manageable. He is good at explaining stuff.”

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Posted 5 years ago

“I had Daniel Lee as my tutor. He did very well and is very relatable. He made the course fun and I was engaged the whole time.”

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Posted 5 years ago

“Daniel Lee was an amazing instructor he thoroughly explained all of the PrepExpert strategies and he was such a big help!!”

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Posted 5 years ago

“Daniel Lee provides a comfortable learning environment during SAT practice sessions and keeps kids actively engaged with humor. The learning objectives are reviewed each session and put into practice, making the content much easier to remember each time.”

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Posted 5 years ago

“Prep Expert is extremely helpful, their curriculum is very thorough. Daniel Lee, my instructor, did an amazing job and was very thorough with explaining. He even stayed back after class a couple times for extra, more personal questions I had. If you can choose which instructor you get, please choose Daniel Lee and I can guarantee that your SAT score will go up AT LEAST 150 points!”

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Posted 5 years ago

“Daniel Lee was my teacher and it was very easy to concentrate in class. :)”

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Posted 5 years ago

“From the parent: * After completing the course, my daughter did not achieve the guaranteed result. Because she had a 1320 on her previous SAT, Prep Expert "guaranteed" a 150 pt increase and she achieved an 80 pt increase. * Prep Expert declined to honor the guarantee and refund the price I paid for two reasons: 1) ONE of the essay's as part of ONE of the SIX practice tests was late (note that essays DO NOT count toward you SAT score) and 2) she missed answering the tutoring session poll questions by 1% (79% vs required 80%) * I wrote to Prep Expert customer service explaining the neither of their reasons for not honoring their guarantee impacted my daughter's actual SAT score but they are very rigid and lack a customer-first mindset. For the above reasons, I would not recommend Prep Expert. From the student: * Too much of the online tutoring sessions were spent reviewing questions she did not miss. * Customer service was slow.”

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Posted 5 years ago

Hello Bill, Thank you for taking the time to provide us with your feedback. I'm sorry we couldn't help your student improve her score and I completely understand your frustration. We do everything we can to help students understand the course requirements before the course starts, which includes asking students to watch a course introduction video as part of their first homework assignments. The 6 hour time frame rule and poll questions are both mentioned in the video. The instructor also opens the floor to questions about the requirements after the video is viewed in class 1. I know you are disappointed and completely frustrated with Prep Expert. Even though your student did not meet the requirements for a refund, we did offer a free 6-week Flagship course to help them get to the score they need to get into the college of their dreams. That offer is still on the table. Please reach out to us anytime and we can help you get re-enrolled. -The Prep Expert Customer Support Team

Posted 5 years ago

“Prep expert was very helpful and efficient in helping me learn SAT material. My instructor Celina was great and very patient in making sure my class and I understood all the material we were being taught. Their strategies and methodologies proved to be very useful.”

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Posted 5 years ago

“The class was surprisingly enjoyable and Celina was a great instructor.”

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Posted 5 years ago

“Daniel Lee was an amazing instructor and always made learning SAT concept and strategies as easy as can be.”

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Posted 5 years ago

“Daniel Lee always made class extremely fun! I loved all his jokes and they helped me remember the SAT strategies. He was always positive and super kind. Daniel Lee is legendary”

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Posted 5 years ago

“Effectively prepared me for the sat.”

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Posted 5 years ago

“Miguel Chavira was my instructor and he was great. He was super helpful, nice, and funny. 5/5”

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Posted 5 years ago

“Miguel Chavira did an outstanding job and truly did help me learn new techniques that will greatly enhance my sat scores. Overall great course, make sure your student has time and doesn't have a jam-packed schedule as I did.”

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Posted 5 years ago

“I've had 3 prep expert teachers and Miguel has been the most efficient, most fun, and most wise teacher ive ever had, godspeed to miguel i hope he keeps teaching!”

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Posted 5 years ago

“Liked the teacher, Miguel. Felt like the video explanation should've been free because of the enormous price hopefully I improve my score. Thanks for the guaranteed Prep Expert!!!!”

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Posted 5 years ago

“Miguel did an amazing job with this class. His energy kept me engaged and resulted in an improved score on my SAT. The only thing I don't love is that the essay homework is mandatory, I personally have no need for the essay so I found it to be somewhat of a time waster. Aside from that loved the prep. THANK YOU MIGUEL!!”

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Posted 5 years ago

“My score improved a lot by using this and the strategies make it so much easier! Miguel was my teacher and he was so nice and patient.”

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Posted 5 years ago

Prep Expert is rated 4.7 based on 5,008 reviews