Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,274 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 10th April 2025

Francis

Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service prompt delivery”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Haven’t yet received my order but overall it was a good experience yes!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Ordering was easy, only problem I had was I didn’t receive confirmation email. Take it it will arrive as said but confirmation would be helpful. Money taken from account so order obviously gone through.”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. Unfortunately sometimes our emails can make their way into junk folders so be sure to check there! We have resent your order confirmation for you and checked your order has processed successfully. If you'd like to speak to us some more, please do not hesitate to get in touch! Thanks, Prezzybox.

Posted 4 years ago

“first class service and quick!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Looked just like the photo ! Loved the personalisation.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The Prezzybox website was easy to use and there were a variety of products to chose from for the whole family. I was really pleased with how quickly I received my products and they are of good quality.”

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Posted 4 years ago

Hello Joshua, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 4 years ago

“Love the product”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Easy to use website, would be better to be given a date for delivery an not just anotifaction that it has been dispatched”

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Posted 4 years ago

“Very easy to order, some great items available”

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Posted 4 years ago

“I liked that I could get ideas for presents so easily”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Good gifts”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Looking forward to receiving the goods ordered in due course”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Easy to use, delivered in time would use again”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Gifts look great and are good quality only let down was that Hermes were not careful with the packages. Both deliveries came with the boxes half open and smashed up. In one of the deliveries the glass at the bottom of the bottle got broken off. On glass items maybe they need to be wrapped in bubble wrap in case this happens rather than having a sheet below and above that can move.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Good quality and came very fast way before expected date”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Website easy to use. Item was fairly priced and I received it very quickly.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Decent, some really good ideas on here, and it has saved me from a fair amount of, Christmas head scratching”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Really good quick service”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“It arrived on time, the contents was in the box very happy with the presentation, I will be using prezzy box again.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Quick and easy, delivery prompt. Thankyou”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,274 reviews