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Prezzybox Reviews

4.5 Rating 58,272 Reviews
88 %
of reviewers recommend Prezzybox
4.5
Based on 58,272 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025
Wilson
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
145
Anonymous
Anonymous  // 01/01/2019
Great gift ideas and price points, would recommend
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Just as was in pictures, good quality and arrived quickly
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Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Fantastic presents for my gin loving daughter and with a little bit of sparkle and wonder
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Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Fun gift ideas bought that were worth it. Just hoped all the delivery could have been delivered on the same nominates day as flowers
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Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Loads of choice and categories, easy to order, no hassles and regular correspondence. Too easy😊
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Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
More of a vibration than massage but still comfy and leaves my feet warm
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Easy enough to order and upload photos. Delivery was extremely quick! The blanket was great, however one of the photos used seems very faint compared to the other one used despite being a high res photo etc.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Great quick n convenient
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Posted 2 years ago
Thanks for the great 5* review! We hope to see you again soon.
Posted 2 years ago
I really liked that I could see a rough idea for the product- it hasn't arrived yet but the process was quick and easy and I have been happy so far. Only thing to note would be that there is no tracking on products.
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Posted 2 years ago
Thank you so much for taking the time to write a lovely review and for your feedback We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Nice and simple transaction
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Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Order received promptly, well packaged and arrived safely.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.
Posted 2 years ago
Delivery was quick and easy to order,lots of unusual gifts,will buy again from this Company
Helpful Report
Posted 2 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 2 years ago
Hello, I would give excellent - but only not, because I didn’t find the delivery address very clear on the website, when ordering. Consequently, once I did the Paypal bit, it was too late and went to the wrong delivery address. I immediately selected 'change address’, but the web form wouldn’t work. Excellent customer service, who apologised ad refunded the postage. But it could have been avoided if the delivery on order was clearer. Would order again though, as nice product and easy to find/buy.
Helpful Report
Posted 2 years ago
Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox
Posted 2 years ago
Easy website to navigate around. Regular updates of dispatch and delivery. Great service.
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Posted 2 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 2 years ago
Beautiful just what I expected to receive except the message was not printed on the ribbon as advertised
Helpful Report
Posted 3 years ago
Hello, Thanks for your review. We're very sorry to hear that you had an issue with your order, we appreciate all of your feedback and will ensure it is passed onto the relevant teams. We hope to see you again soon. Thanks, Prezzybox.
Posted 3 years ago
I found the website quite confusing when trying to place an order. I wasn't sure what I was getting.
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Posted 3 years ago
Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox
Posted 3 years ago
Delivery was quicker than estimated
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Posted 3 years ago
Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox
Posted 3 years ago
The selection of gifts is excellent; there's something unique for everyone. The products are well designed and are of good quality.
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Posted 3 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 3 years ago
Arrived a day before hand
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Posted 3 years ago
Thank you for your wonderful review! We hope to see you again in the future.
Posted 3 years ago
Lots of choice and easy ordering process. My only gripe is that they use hermes to deliver. It would be nice to have a choice of delivery services if possible.
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Posted 3 years ago
Thank you for your wonderful review and the feedback. We hope to see you again in the future.
Posted 3 years ago
Prezzybox is rated 4.5 based on 58,272 reviews