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Prezzybox Reviews

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

Company Reviews

Product Reviews

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Prezzybox 5 star review on 22nd March 2024

Prezzybox 5 star review on 22nd March 2024

Prezzybox 5 star review on 22nd March 2024

Prezzybox 5 star review on 22nd March 2024

Prezzybox 5 star review on 22nd March 2024

Prezzybox 5 star review on 22nd March 2024

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not yet received the order; however, it’s due to arrive anytime from now until tomorrow. Have received plenty of communication from Prezzybox and the courier so I’m confident the order will arrive on time, despite the busy time of year. Have never had a problem with Prezzybox and will continue to use them.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I LOVE all the items you have on PrezzyBox and the shipping isn't too expensive. Love, love, LOVE!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Perfect for secret Santa. Reasonably priced and best quality”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Was a great product I received, 2 Christmas presents sorted now. Boxes were lovely. Thanks.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“The parcel came on time! Great delivery, thanks!!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Nice range of little items for quick gift or 'fillers' for a range of people/tastes. Quick easy service, check out and decent delivery communications meeting the deadline.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Prezzybox offers interesting gifts and is my go to for those “difficult to buy for” friends and family. The service is great - easy to order and fast shipping. Pricing is ok, it doesn’t feel like a site for an absolute bargain, but neither does it leave you feeling you’ve been burned. Overall a very positive experience!”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Really good experience buying gifts from Prezzybox”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Fast delivery,excellent service and nice products.What more could you ask for?”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Really speedy delivery and I found the perfect gift!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I got in a muddle ordering but the very helpful lady your end sorted it out for me”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Arrived promptly and well packaged”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Good arrived at the right time”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Unfortunately one of my items is broken, I have dealt with this via separate comms. Other than that the experience was hassle free and very quick!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Good service, delivery cost could have been cheaper given the product was letterbox size”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Really impressed with site as a first time buyer. Speedy delivery and kept really well informed of where my order was and when it would be arriving.. thanks guys!!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Quick, delivery bought as a gift so can't comment on how good it is yet!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Easy to navigate site, ordering straightforward, and items arrived within a couple of days. Pretty good. Can't comment on contents as all intended as gifts.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Everything arrived in good time however one item was a book which had been bent in half. It wasn’t damaged but if left for longer could have been.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

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Prezzybox is rated 4.5 based on 58,272 reviews