Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To this day I still haven't received my order.”

Helpful Report

Posted 7 years ago

“Still waiting for my order. More than double the estimated delivery time.”

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Posted 7 years ago

“My present still hasn't arrived and I have missed my friends birthday party.”

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Posted 7 years ago

“Part of my order hasn't arrived on time and still has not arrived”

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Posted 7 years ago

“Quick delivery and packaged well but the actual product was poor quality. It is hard to read the inscription inscription on the bauble”

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Posted 7 years ago

“No presentation box. Looked amaterish”

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Posted 7 years ago

“Website was good and easy to use, however ordered items over a week ago and still had nothing. When delivery was meant to arrive between 6-8th..”

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Posted 7 years ago

“Hi, I ordered a Disney princess mug and the estimated delivery date was 6-8th December, but it hasn’t arrived yet. Do you think it has been sent yet? Thanks Marie x”

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Posted 7 years ago

“The inner packaging was damaged and open. I’m giving this has a gift.”

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Posted 7 years ago

“I've not received my items were supposed to be delivered on 8th but now 19th December do you think it will arrive before Xmas”

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Posted 7 years ago

“The order was dispatched next day but then took a further 4 days to arrive”

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Posted 7 years ago

“Still waiting for my order”

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Posted 7 years ago

“did not receive all ordered items yet charged for them.”

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Posted 7 years ago

“Still waiting to receive my order.”

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Posted 7 years ago

“cannot provide a review as yet as my parcel has notarrived when stated by email from yourselves.”

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Posted 7 years ago

“I have not yet received my goods. In stock when ordered and then out of stock before delivery. Told they would all be despached together on the 6th when back in stock, it’s now the 10th and I’ve still got nothing. Very disappointed as I ordered them in November as a secret Santa gift that will now not be here in time.”

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Posted 7 years ago

“Still not received my order”

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Posted 7 years ago

“I have only received on thing from the 6 that I ordered. I have had email to say they have been despatched but when you go to click on track your order it takes you to the front page of their website. If you scroll to the bottom and find the order tracking tab, that won’t give you much joy either.”

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Posted 7 years ago

“Don't know what to write as I have not received my goods yet! Ordered on the 30th of November, don't know when I will receive it.”

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Posted 7 years ago

“I still haven’t received one item. Ordered 2 items one arrived not the other. Called yesterday and was told it was lost, but will be re ordered and will come as soon as it’s back on stock. Let’s hope this takes place before Xmas and if it can’t be done before Xmas I hope I will be given notice to purchase something else and get a full refund.”

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Posted 7 years ago

Prezzybox is rated 4.5 based on 58,272 reviews