Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived earlier than expected date, contacted as expected, helpful and friendly deliverer. Will use Prezzybox again.”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Loved my experience with prezzybox, super fast delivery and the products were great. The only thing I didn’t like was the amount of packaging - the box was three times the size of the products and filled with plastic. It seemed very wasteful.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Delivery was quick as ordered for valentines. Wording on box was clear and fun.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Very quick delivery”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Paid extra for express delivery and parcel arrived next working day. Easy experience ordering online. Only negative is that the fudge which I ordered had a broken seal sticker on it, meaning it had been opened and I had to remove this sticker before giving as a gift as did not have time to return. Luckily the fudge was in a sealed wrapper inside the container. Otherwise great.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Did the job”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Had a letter missing from my message! Not sure if it was me or there mistake ?”

Helpful Report

Posted 4 years ago

Hello David, Thanks for your review. Please contact us on csteam@prezzybox.com and we can help you further with this! Thanks, Prezzybox.com

Posted 4 years ago

“Ordered a present for my friend who lives away so unable to get to see her. Order was easy to do and very quickly delivered and I received confirmation it had been delivered directly to her.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Have not received my order yet, however its not due yet. The order process was straight forward, loads of lovely items to choose from”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Website was quite difficult and wish my puzzle came in a box but other than that good and quick delivery thank you”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“The box arrived on time and my friend was delighted I'd definitely use them again”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Delivery was really fast and the presents look good (but maybe sloghtly overpriced). I'm pleased with it on he whole.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“All good. Free postage would be appreciated when you have purchased a certain amount”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Purchased personalised item which was really good quality as described and value for money. Although no tracking number was provided the delivery came on time and very pleased with the purchase. It was a valentines gift for my wife and she loved it very much. Will definitely use prezzybox again.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Brilliant”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great range and delivered promptly. Only thing I would say is I wanted half the order to be a gift and the other half to be delivered to my address - this wasn’t an option at checkout so I had to place two separate orders. Not a huge issue but would have been a better checkout experience if I could have split the order.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Found this site by chance from a pop up, and I'm so glad I did! It offered me lots of new ideas for gifts, which is sometimes hard in a world where so many people have so much already. Worth a look - delivery was prompt, items were wrapped well and exceeded the provisional date on one of the items.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Really easy to use. I ordered a personalised pillow and uploading pictures was much easier than other platforms”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Always arrive quickly and are in good condition and always pleased with the product.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Super easy and my best friend was delighted with her surprise letterbox delivery!! Defo use again!!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,272 reviews