Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My shopping experience was good but the delivery times given did not happen. I have still not received the items I bought.”

Helpful Report

Posted 2 years ago

Thanks for leaving a review! Due to the tracking number, the parcel has been successfully delivered to you. Hope you are happy with the purchase. Sorry again for any inconvenience caused!

Posted 2 years ago

“Site was easy to use and delivery was relatively quick”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Good range of products and some great ideas for gifts but still editing for delivery with no recent updates.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Good selection and such”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Easy to use”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Clear concise receipt and purchase details. Easy accessible tracking of your parcels with all relevant details.”

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Posted 2 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“Everything I ordered came super quick. One boxed item was squashed , so was the outer packaging but I managed to remedy it. Overall a good experience with great communication from Prezzybox. 😊👍”

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Posted 2 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“The process was smooth, the products are yet to arrive, but have been shipped within a day, so all looking good.”

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Posted 2 years ago

Hi Kevin! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 2 years ago

“Item arrived in good time. Large box and lots of padding however 2 doors of the advent calendar have come open so a bit dissapointed 😑”

Helpful Report

Posted 2 years ago

Hi Emma! Thanks for the feedback! We appreciate it and do apologize for the inconveniences you've faced! Our team always tries to do our best to help you! Best wishes, PrezzyBox team!

Posted 2 years ago

“Christmas is sorted in one order with Prezzybox.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Orders were dispatched and delivered very quickly, great service”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!

Posted 2 years ago

“I didn’t receive a confirmation email until my items was dispatched and no updates as to when it would be delivered however, the item itself was great! No faults and perfect description.”

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Posted 2 years ago

Thank you for your kind review! We do hope you shop with us again!

Posted 2 years ago

“Easy website goods delivered quickly, but whoever you use as the courier gets no stars because my parcel was left in full view at the front door”

Helpful Report

Posted 2 years ago

Hi Jacqueline! Thanks for the good review! We really appreciate it and always try to do our best for our clients! As for the courier, we will reach out to the delivery company regarding this issue. Best wishes, PrezzyBox team!

Posted 2 years ago

“Excellent service and delivery”

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Posted 2 years ago

Hello Margaret, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 2 years ago

“Had exactly what I wanted and purchase was quick and easy”

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Posted 2 years ago

Hello Arabella, Thanks for leaving us a great review! We're happy to hear that you're satisfied with the product. Best wishes, PrezzyBox Team

Posted 2 years ago

“Quick delivery but one item missing,will wait a few days to see if it arrives separately”

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Posted 2 years ago

Hello Sharon, Thanks for leaving us a great review! We can see that the item you're talking about was to arrive separately and was delivered to you. Best wishes, PrezzyBox Team

Posted 2 years ago

“Super fast delivery, arrived within 1.5 days of ordering! I only paid for the standard shipping :) Nicely packaged, fragile goods arrived in one piece”

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Posted 2 years ago

Hi Grace! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 2 years ago

“Arrived on time and arranged with care for funeral, thank you”

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Posted 2 years ago

Hi! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 2 years ago

“Loved the fun choices of gifts, quick and easy delivery.”

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Posted 2 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 2 years ago

“Good does what it says on the tin”

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Posted 2 years ago

Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,272 reviews