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Prezzybox Reviews

4.5 Rating 58,272 Reviews
88 %
of reviewers recommend Prezzybox
4.5
Based on 58,272 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025
Wilson
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
Prezzybox 5 star review on 22nd March 2024
Anonymous
145
Anonymous
Anonymous  // 01/01/2019
My shopping experience was good but the delivery times given did not happen. I have still not received the items I bought.
Helpful Report
Posted 2 years ago
Thanks for leaving a review! Due to the tracking number, the parcel has been successfully delivered to you. Hope you are happy with the purchase. Sorry again for any inconvenience caused!
Posted 2 years ago
Site was easy to use and delivery was relatively quick
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Posted 2 years ago
Thank you for your kind review! We do hope you shop with us again!
Posted 2 years ago
Good range of products and some great ideas for gifts but still editing for delivery with no recent updates.
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Posted 2 years ago
Thank you for your kind review! We do hope you shop with us again!
Posted 2 years ago
Good selection and such
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Posted 2 years ago
Thank you for your kind review! We do hope you shop with us again!
Posted 2 years ago
Easy to use
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Posted 2 years ago
Thank you for your kind review! We do hope you shop with us again!
Posted 2 years ago
Clear concise receipt and purchase details. Easy accessible tracking of your parcels with all relevant details.
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Posted 2 years ago
Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!
Posted 2 years ago
Everything I ordered came super quick. One boxed item was squashed , so was the outer packaging but I managed to remedy it. Overall a good experience with great communication from Prezzybox. 😊👍
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Posted 2 years ago
Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!
Posted 2 years ago
The process was smooth, the products are yet to arrive, but have been shipped within a day, so all looking good.
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Posted 2 years ago
Hi Kevin! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!
Posted 2 years ago
Item arrived in good time. Large box and lots of padding however 2 doors of the advent calendar have come open so a bit dissapointed 😑
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Posted 2 years ago
Hi Emma! Thanks for the feedback! We appreciate it and do apologize for the inconveniences you've faced! Our team always tries to do our best to help you! Best wishes, PrezzyBox team!
Posted 2 years ago
Christmas is sorted in one order with Prezzybox.
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Posted 2 years ago
Thank you for your kind review! We do hope you shop with us again!
Posted 2 years ago
Orders were dispatched and delivered very quickly, great service
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Posted 2 years ago
Thank you for your feedback! We are glad to hear that you are satisfied with our services. Hope you will be shopping with us again!
Posted 2 years ago
I didn’t receive a confirmation email until my items was dispatched and no updates as to when it would be delivered however, the item itself was great! No faults and perfect description.
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Posted 2 years ago
Thank you for your kind review! We do hope you shop with us again!
Posted 2 years ago
Easy website goods delivered quickly, but whoever you use as the courier gets no stars because my parcel was left in full view at the front door
Helpful Report
Posted 2 years ago
Hi Jacqueline! Thanks for the good review! We really appreciate it and always try to do our best for our clients! As for the courier, we will reach out to the delivery company regarding this issue. Best wishes, PrezzyBox team!
Posted 2 years ago
Excellent service and delivery
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Posted 2 years ago
Hello Margaret, Thanks for leaving us a great review! Best wishes, PrezzyBox Team
Posted 2 years ago
Had exactly what I wanted and purchase was quick and easy
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Posted 2 years ago
Hello Arabella, Thanks for leaving us a great review! We're happy to hear that you're satisfied with the product. Best wishes, PrezzyBox Team
Posted 2 years ago
Quick delivery but one item missing,will wait a few days to see if it arrives separately
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Posted 2 years ago
Hello Sharon, Thanks for leaving us a great review! We can see that the item you're talking about was to arrive separately and was delivered to you. Best wishes, PrezzyBox Team
Posted 2 years ago
Super fast delivery, arrived within 1.5 days of ordering! I only paid for the standard shipping :) Nicely packaged, fragile goods arrived in one piece
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Posted 2 years ago
Hi Grace! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!
Posted 2 years ago
Arrived on time and arranged with care for funeral, thank you
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Posted 2 years ago
Hi! Thanks for the great review! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!
Posted 2 years ago
Loved the fun choices of gifts, quick and easy delivery.
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Posted 2 years ago
Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team
Posted 2 years ago
Good does what it says on the tin
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Posted 2 years ago
Hello, Thanks for leaving us a great review! Best wishes, PrezzyBox Team
Posted 2 years ago
Prezzybox is rated 4.5 based on 58,272 reviews