Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No idea haven't recieved it yet.”

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Posted 4 years ago

“Very cool product”

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Posted 4 years ago

“Didn’t receive the book of what year my wife was born in time it’s her bday tomorrow and it should have come today”

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Posted 4 years ago

“I have still not received this order.”

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Posted 4 years ago

“Its not even arrived yet i have zero idea So no idea why you're asking me to rate something that so far doesn't exist?! Id not one for giving bad reviews BUt why send a Questionnaire when the item hasn't even shipped. So 1) "Was it delivered on time" ermmm no but i haven't checked the roof yet?! Could be on there W 2) "Who made the delivery" well has far as im aware it could of been the ghoast christmas past for all i know 3) Well I can not say with certainty this BUT there is a good chance it got Nuked from orbit.. after all its the only way to be sure! 4) How many days did it take to arrive? Well when i first sent for it i was courting a young lady at the age of 30. Many moons have set between then and now and many wars. So i cant be sure, i just hope that when the fighting stops between lord emperor Trump and xactulu the time destroyer someone happens to come across the parcel and sends it my way Although as the nights get darker and their frantic breath gets more excited as they dig deeper and closer to our hiding spot. i don't think we will see daylight again.”

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Posted 4 years ago

“VERY ANNOYED ARRIVED DAMAGED BOX BROKEN CHOCS NO PROTECTION FOR PACKAGE WRAPPING HAD TO KEEP IT AS IT WAS CHILDS BIRTHDAY MOIRA FOX”

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Posted 4 years ago

“Shocked at low quality of the "hamper" , and the fact the gift box is a cheap cardboard box with my name & address label stuck on it. I knew the personalisation was just a sticker but i cant give this as a guft. Ih, and horrendously overpriced. Should have just gone to the supermarket. the postie didnt even try the letterbox, just threw it on the floor by the front door and knocked. Awful experieence, wont use pressybox again.”

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Posted 4 years ago

“We have purchased the make your own radio kit for my 6 year old boy. I find it very difficult and instructions weren't very clear unless you are an expert such as you are a mechanical engineer. Little video would be helpful.”

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Posted 4 years ago

“Have yet to receive this order.”

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Posted 4 years ago

“The present wasn’t what I expected. I’m am pretty disappointed.”

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Posted 4 years ago

Hello, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 4 years ago

“Not received item so don't know but delivery charges very high considering it can take up to 10 days”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry. Your order is on the way and due for arrival on or before the 27th May. We hope this helps!

Posted 4 years ago

“I havent received my personal mug yet hope it arrives before 28th May”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry. Your order is on the way and due for arrival on or before the 28th. We hope this helps!

Posted 4 years ago

“still not arrived!”

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Posted 4 years ago

“I was disappointed because it was not gift wrapped and in essence have paid for a sticker as the personal touch which l could have done myself.”

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Posted 4 years ago

“The package is taking long to get here. I paid for delivery, the item should be here already. But I will be patient.”

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Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry. Your order is on the way and due for arrival on or before the 25th May. We hope this helps!

Posted 4 years ago

“Not really impressed with the order I received, I ordered 3 items one of which was personalized (which was not correct) all these items are for my niece's 21st birthday The second was a clipped hand sanitizer (and the clip is broken) The only item that is any good is the lip balm.”

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Posted 4 years ago

“Still not received my parcel and it was paid for days ago”

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Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Delivery time not accurate”

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Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, Prezzybox

Posted 4 years ago

“It's very late.”

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Posted 4 years ago

“I am trying to return my purchase, I have tried new batteries in it twice but it does not work.”

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Posted 4 years ago

Hi stephen, Thanks for the feedback. We're sorry to hear that your order was faulty on this occasion. We can see a member of our team has helped you with the returns process. Thank you,

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,272 reviews