Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear what you are getting and very easy to use!!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Service was very good i would definitely use this site again”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Easy to order, great fast delivery and on time. However gift was all melted. Probably not Prezzybox’s fault but defeats the purpose of a smash bottle.”

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Posted 3 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 3 years ago

“Bought as a gift.. arrived before due date. Looks what I expected.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Product okay - was just a box of maltesars with a sleeve on so just an expensive box of maltesars in the end”

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Posted 3 years ago

Thank you for your review! We hope to see you again in the future.

Posted 3 years ago

“Such a variety of gift ideas ,things for all ages and occasions ,can’t wait for my friend to open her gifts :)”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Lovely product, bought it for a present so won’t be sampling the contents personally”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I have purchased a few personalized items from prezzybox and received very good appreciation for all of them..everyone who received the gifts were happy with it and treasured it...surely i would recommend prezzybox to all..i am a huge fan..”

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“Order was easy to do, but lack of tracking is a problem.”

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Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 3 years ago

“Great site with some nice ideas for gifts. Some of the items/postage are a little on the pricey side but the items I ordered were lovely, particularly the flowers and they were dispatched quickly.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“So far so good, easy to buy. Mayb u could offer free delivery as that always sways my decision on where to buy. I chose here this time because I was quite impressed with the look and variation of different things. Keep it up guys ur doing a good job. Dont let the 4 stars b a dampened because four is good and I only every go 5 stars if I'm absolutely amazed, which is rare. :-) No sure about reliever it hasn't arrived yet.”

Helpful Report

Posted 3 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 3 years ago

“The website has a wide range of products to choose from. The items arrived on time, however delivery is quite expensive.”

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Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 3 years ago

“Scratch off Beers beers list, fun gift for 40th birthday! Quick processing and delivery, very happy with the purchase.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Easy to order quick to deliver, just as expected”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I liked the ease of picking the gifts, just when I went to pay for it by pay pal it assumed I wanted it sent to me so I ended up having to phone to change the address as the whole point of it was it to be a gift. So I didnt get to see it but the receipient did message me and thank me for it, so think she was happy - would use again but would be more careful at the payment stage.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Arrived promptly and packaged well. Very happy”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Very pleased with easy order process. Delivery on time, perfectly wrapped. Happy days!”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I ordered a personalised gift which was easy to order and came very quickly”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Quick delivery, good product. Would have liked to include gift message with order.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Great products”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,272 reviews