Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,272 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website with lots of options to choose from that range from price, interests and occassions.”

Helpful Report

Posted 2 years ago

Hello Claire Thank you for leaving such a great review. Many Thanks, Prezzybox.

Posted 2 years ago

“My shopping experience was very good and there is a huge variety of gifts to chose from. But unfortunately when Royal Mail delivered it, they chucked it over the fence eventhough the package was labelled as glass and fragile so it could’ve easily ended up broken.”

Helpful Report

Posted 2 years ago

Hello Hannah Thank you for taking the time to leave a review and sorry to hear that about your delivery. Please contact us directly if you have any further questions. Many Thanks, Prezzybox.

Posted 2 years ago

“Online it was okay but found difficult to put in where I wanted the flowers to go to. Rang up to a lovely helpful lady. At funeral no signs of wreath at all.”

Helpful Report

Posted 2 years ago

Hello Claire Thank you for your review. We can see that the wreath was delivered on the 5th but any questions, please contact us at csteam@prezzybox.com. Many Thanks.

Posted 2 years ago

“Delivery was as stated. Ordering was quick and straightforward. Great range of products and prices. Would use again.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 2 years ago

“Very quick delivery and product as described.”

Helpful Report

Posted 2 years ago

Hello Rachel Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 2 years ago

“Fab gifts for teens”

Helpful Report

Posted 2 years ago

Hello! Thank you for taking the time to leave great feedback. We're glad we could help. Many Thanks. Prezzybox.

Posted 2 years ago

“Present arrived quickly. Good and easy checkout.”

Helpful Report

Posted 2 years ago

Hello Thank you for your feedback. We're really glad that you were pleased with your shopping experience. Many Thanks. Prezzybox.

Posted 2 years ago

“good........”

Helpful Report

Posted 2 years ago

Hello and thank you for taking the time to leave feedback. Many Thanks. Prezzybox.

Posted 2 years ago

“Quick delivery and free delivery code is handy, just a shame student discount isn't offered outside of TOTUM.”

Helpful Report

Posted 2 years ago

Hello Scot Thank you for leaving such fab feedback. Many Thanks. Prezzybox.

Posted 2 years ago

“Great Service”

Helpful Report

Posted 2 years ago

Hello Thanks for the great 5* review! We hope to see you again soon. Many Thanks, Prezzybox.

Posted 2 years ago

“I bought a box of personalised cocktail flavoured sweets for my brother's partner's birthday, the box was really pretty, it arrived much quicker than I was told to expect-not always a good thing, but in this case it was helpful -the sweets are delicious, apparantly, and the personalisation was spot-on.Not the cheapest of items-I do think it was over-priced for what you get-but a nice alternative to what's available in shops, the personalisation aspect was the most appealing thing.”

Helpful Report

Posted 2 years ago

Hi Jacky Thank you so much for your lovely feedback. Many Thanks. Prezzybox.

Posted 2 years ago

“Great gift for someone”

Helpful Report

Posted 2 years ago

Hello Matthew, Thanks for the great 5* review! We hope to see you again soon. Prezzybox.

Posted 2 years ago

“Very easy to find, delivery was in a matter of days, very satisfied”

Helpful Report

Posted 2 years ago

Hello Penny Thank you for your wonderful review! We hope to see you again in the future. Many Thanks. Prezzybox.

Posted 2 years ago

“Recieved voucher very quickly. Impressed with service”

Helpful Report

Posted 2 years ago

Hello We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Many Thanks, Prezzybox.

Posted 2 years ago

“Great speedy service! Awesome quality. Always a fabulous experience when shopping with prezxybox.”

Helpful Report

Posted 2 years ago

Hello, We're very happy you're happy! We hope to see you again soon - Thank you for the feedback. Many Thanks Prezzybox.

Posted 2 years ago

“Very fast delivery, if ordering again i would just go for one picture not two merged together.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 2 years ago

“Loved it would definitely order again”

Helpful Report

Posted 2 years ago

Hello Meg Thank you for the great review! Many Thanks. Prezzybox.

Posted 2 years ago

“Easy to order but couldn't use the free delivery code due to value. What i purchased was over £20, not sure what the minimum was for free delivery”

Helpful Report

Posted 2 years ago

Hello Laura Thank you for your message. We can see that the free delivery code didn't quite work for you so we have refunded your delivery now. We hope this helps. Prezzybox.

Posted 2 years ago

“I’ve had a good first experience of ordering from Prezzybox. Good communication of when the gift was reading for sending out, and the process of delivery and tracking. Well done!”

Helpful Report

Posted 2 years ago

Hello Tim Thank you for the great review. We hope to see you again soon. Many Thanks. Prezzybox.

Posted 2 years ago

“Smaller than I expected but yet to open and build, hopefully will be up to the standard I was expecting”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave a review. We hope your item is ok but please contact us if you have any problems. Many Thanks. Prezzybox

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,272 reviews