Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,271 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 5 star review on 22nd March 2024

Anonymous

Prezzybox 5 star review on 6th October 2023

Sean Stewart

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the personalised cheese board for a 50th wedding anniversary gift. Communication and delivery experience was great and loved the finished product. Exactly as advertised and good value.”

Helpful Report

Posted 1 year ago

Hey Catherine, Thank you so much for your kind review. We hope you will be shopping with us again! Menkind Team

Posted 1 year ago

“Amazing. Easy to order. Item was exactly as described on your site. Delivered by helpful and friendly courier on the date you said. Also frequent updates about where the parcel was in the delivery system. Will definately use Prezzybox again”

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Posted 1 year ago

Hey Gillian, Thank you for your glowing review! We're delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any more special occasions or gifting needs, don't hesitate to reach out. Have a wonderful day! The Prezzybox Team

Posted 1 year ago

“The ordering process was quick and simple, and once I had placed my order it arrived very quickly.”

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Posted 1 year ago

Hey Rachel, Thank you so much for your kind review. We hope you will be shopping with us again! Menkind Team

Posted 1 year ago

“Every thing i bought so far i like very much”

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Posted 1 year ago

Hi Suzanne, Thank you for choosing us! We're excited to hear you love it! Prezzybox Team

Posted 1 year ago

“Very quick and professional.”

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Posted 1 year ago

Hey Karen, Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 1 year ago

“Correct item delivered promptly”

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Posted 1 year ago

Hello there, We're so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Prezzybox Team

Posted 1 year ago

“Excellent service thank you.”

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Posted 1 year ago

Hello! Thank you for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“First class response to a problem .Sorted within 3days”

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Posted 1 year ago

Hello Bridget Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 1 year ago

“It was absolutely beautiful well done excellent job and present. But the only downside is if a mistake is made it can't be sent back to fix i accidentally put the wrong group on mine and could,nt be fixed so spoiled it a little bit I had to order a new one. But it's a beautiful present excellent.👏👏👏👏”

Helpful Report

Posted 1 year ago

Hey Gerard, Pleased to hear how smoothly you found your order experience. Many thanks. We do hope you shop with us again! Menkind Team

Posted 1 year ago

“Good choice of pressies and good value for money. Fast delivery and overall a great service which I will use again in the future.”

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Posted 1 year ago

Hey Natalie Thank you so much for your kind review. We hope you will be shopping with us again! Menkind Team

Posted 1 year ago

“It is always a pleasure to shop at Prezzybox beautiful and varied products to suit all ages and a very quick delivery”

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Posted 1 year ago

Hello Christine, Thank you so much for your kind review. We hope you will be shopping with us again! PrezzyBox Team

Posted 1 year ago

“The book is exactly what it says on the tin.”

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Posted 1 year ago

Hi Jairaj, We are so excited to receive your review! Thank you for sharing your experience with us, this means a lot to our team. Looking forward to hearing from you again! Prezzybox Team

Posted 1 year ago

“This is the first time I’ve used Prezzybox, I was very disappointed, my gift arrived 3 days late, not good when it was needed for a birthday.”

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Posted 1 year ago

Dear Gary, Thank you for your honest feedback! That's definitely not the experience we wanted you to have. We hope to get another chance to make it much better, so we've contacted you directly to sort this out immediately. Sorry for any inconvenience caused. Prezzybox Team

Posted 1 year ago

“I am still waiting for my order which was supposed to be 2-4 days ago. I am anticipating an email to advise me of my delivery date. I don't mind waiting but don't give me a date and not deliver.”

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Posted 1 year ago

Hi Lynn, Thank you for leaving a review! We're extremely sorry to hear that you're not satisfied with the service provided. We've contacted you via email to sort everything out! Hope to hear from you soon! Prezzybox Team

Posted 1 year ago

“Very poor customer service”

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Posted 1 year ago

Hello Loura, Thank you for your review. We're so sorry for the experience you have faced! Unfortunately, your delivery address was automatically changed on our website due to a technical issue. We sincerely desired to assist, but your order was shipped, so we were unable to cancel it at that stage. Please accept our sincere apology for any inconvenience caused. Prezzybox Team

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hello Karen, Thanks for leaving us a great review! We’re so glad to know that we've met your expectations. We're always here in case you need us, and are happy to be of assistance. Thanks for choosing us! Prezzybox Team

Posted 1 year ago

“Never have any problems with Prezzybox. They stock some really unique items for different occasions at usually decent prices and delivery fairly quickly.”

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Posted 1 year ago

Hello Paul, Thank you so much for your very kind and thoughtful review. We're glad you had a great experience shopping with us. We are grateful that you have never had any issues with us and appreciate the wonderful gifts we have for various occasions. Furthermore, we are also truly thankful for you as a loyal customer! We do hope to see you again soon! Prezzybox Team

Posted 1 year ago

“I find using Prezzy Box very useful to send my family and friends gifts for Christmas each year. Great service”

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Posted 2 years ago

Hi! Thanks for the great feedback! We really appreciate it and always try to do our best for our clients! Feel free to get back to us anytime. Best wishes, PrezzyBox team!

Posted 2 years ago

“Excellent service Gift items were well received. Would use again”

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Posted 2 years ago

Hi Dale! Thanks for the good review! We really appreciate it and always try to do our best for our clients! Best wishes, PrezzyBox team!

Posted 2 years ago

“Great service, simple and got here quick”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We do hope you shop with us again!

Posted 2 years ago

Prezzybox is rated 4.5 based on 58,271 reviews