Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.50

4.5 Rating 58,274 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 10th April 2025

Francis

Prezzybox 1 star review on 11th March 2025

Wilson

Prezzybox 5 star review on 22nd March 2024

Anonymous

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple ordering system just hope the item ordered meets up to the same standards when it arrives.”

Helpful Report

Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Ordered on my phone. Quick and easy to use site. Categories were applicable to the products offered. Would have been 5 stars but I paid for next day delivery and this was scheduled for 3 days later!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Happy with the customer service received”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good stuff for presents, no Black Friday deals though”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Arrived promptly”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Order came on time but the outer box was damaged”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future. Prezzybox.

Posted 4 years ago

“I feel as if the website has loads of amazing products however I never got a confirmation email about the order I placed.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“waiting for my order to arrive so hope its ok.x I rang the company who explained the transit of order and when to expect it. Really Helpful on phone and asked me to ring back by end of week if order hasnt arrived. which was caring I felt,”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. It looks like we may have sent your review request a little early - Sorry. Your order is on the way is Estimated: Wednesday December 2, 2020 - Friday December 4, 2020 We hope this helps

Posted 4 years ago

“Items came quickly and accurately.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Items delivered before due date and well packaged. Items were Christmas gifts so haven’t opened them.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Good choice of gifts for him and her. Good quick delivery but unfortunately no free delivery”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I received my items within 2 days. One fragile item arrived damaged and I was swiftly offered a refund or replacement. The service was good.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Lots of personalised gifts that can suit any occasion ! Only downside would be no offers on shipping no matter how much is spent. 100% my favourite website for gift getting!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“quick delivery, nice product”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Easy order and payment hope delivery is prompt and the product is as good as hoped.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“The cushion was packed in a cardboard box and the chocolate bombs in a sperate plastic sleeve taped to the box. Obviously the bombs were smashed. However Prezzybox offered to send a new one out.”

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Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Found exactly what I was looking for & it was a good price!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“The box that it was in was already broken/open but think its due to the size of the box possibly too small”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“A straightforward experience. The process for ordering is easy to follow.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Arrived very quickly. Packaged well to protect the glass. Happy with my product and makes a nice gift :)”

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Posted 4 years ago

Hello, Thanks so much for your lovely review. We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon. Thanks, Prezzybox

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,274 reviews