PRFO Sports Reviews

Name: PRFO Sports
Address: 333, Rue Principale, 333, Rue Principale, Saint-Sauveur
Rating: 4.83

4.8 Rating 2,863 Reviews

97 %

of reviewers recommend PRFO Sports

4.8

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

450 227 2082

Location:

333, Rue Principale,
333, Rue Principale
Saint-Sauveur
J0R 1R0

PRFO Sports 5 star review on 5th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got an email to write on a review on my order. Well, to date, I still haven’t received my order. I ordered it a pair of boots over a month ago. It was shipped right before the Canada post strike so my order was in limbo. I called PRFO to see what could be done and they said they couldn’t do anything because it was already shipped with Canada post. Fast forward 3 weeks later I received a call/VM from someone at PRFO that my order will now be shipped via Purolator. A week after that, still no order so I emailed them a few days ago and still haven’t heard back, only an automated email that my order is now being shipped by another courier. I ordered my boots (and paid for them) 5 weeks ago and still have yet to receive them. Terrible service, won’t be ordering from here again.”

Helpful Report

Posted 1 month ago

“I'm optimistic, but unfortunately, I have not received my order. I will post another review if I receive my order. Customer service has been very helpful. 5 stars for them.”

Helpful Report

Posted 1 month ago

“Great service all around!”

Helpful Report

Posted 1 month ago

“Great customer service and price. They managed to get the package to me even though the Canada Post strike effected them directly. I really appreciate it and love the new boots!”

Helpful Report

Posted 1 month ago

“Good description low price happi”

Helpful Report

Posted 1 month ago

“Great store with great prices and excellent customer service”

Helpful Report

Posted 1 month ago

“I am very happy with my order. Your customer service is top notch. It is very easy to get though on the phone. And you actually get to talk with a person. It isn’t frustrating. It was a relief and I was put at ease about my order being delayed from your staff about the mail strike. They cared and were doing their best and I appreciated it too. 10 out of 10 for your awesome customer service mainly”

Helpful Report

Posted 1 month ago

“I bought the evo backpack stage 6 from them and it’s exactly what I wanted. Ordering from PRFO sports was super easy, and unfortunately I ordered around the time of the Canada post strike but the customer service reached out to me indicating me that they will get it to me with a different shipper. Overall very happy with ordering from them will definitely buy from them again.”

Helpful Report

Posted 1 month ago

“I never received my order. Order made november 15 2024, se are now decemder 15 2024. Very disappointing for 12$ shipping”

Helpful Report

Posted 1 month ago

“Hi there! I’d love to leave a 5 star review but I tried to email you regarding my order and shipping and I never heard back. My order has been stuck at Canada post for a month now. The shoes I ordered is the only item on my daughter’s Xmas list and now we won’t even receive them on time. I really had hope you used a different courier at the time. What upsets me more is you avoiding my email and phone calls won’t go through to you. I really hope we see our order soon. Eva Forrest”

Helpful Report

Posted 1 month ago

“Still haven’t gotten order and company doing nothing to correct”

Helpful Report

Posted 1 month ago

“Been over 1 month now and still have not received my order. What terrible experience.”

Helpful Report

Posted 1 month ago

“I ordered some boots for a long trip I'm going on in the next few days. I placed my order two days before Canada Post’s strike, so my parcel is stuck somewhere. I contacted PRFO to check if they could have any other solution like sending me another pair with shipping cost to me to then return the ones that didn't make it on time, but their only answer was: “It’s not our fault, you need to wait”. Not a single alternative option, plan B or willingness to help. I know Canada Post’s strike is completely out of their control, but the way you react, and solve problems is what makes you different and you failed.”

Helpful Report

Posted 1 month ago

“Did not receive due to Postal strike.”

Helpful Report

Posted 1 month ago

“My item has been sitting in Quebec since I ordered it November 11th. It is now December 13th and I have nothing to show for it. And a refusal of refund to be given.”

Helpful Report

Posted 1 month ago

“I have not received my order”

Helpful Report

Posted 1 month ago

“Perfect service. Very fast, best prices”

Helpful Report

Posted 1 month ago

“I have not received my order.”

Helpful Report

Posted 1 month ago

“I asked for a refund due to postal strike My daughter still has not got these skis and missed her races Very poor”

Helpful Report

Posted 1 month ago

“I'm so happy with my new black Thermoball Traction Mule II purchase. I love the puffer jacket look and feel, they're extremely comfortable, and so warm and cozy.”

Helpful Report

Posted 1 month ago

PRFO Sports is rated 4.8 based on 2,863 reviews