PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 651 Reviews

92 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 1st January 2025

216

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great, no issues there but how you package it for shipping needs improving. The spray bottle wasn't taped at all nor was it secured tightly, so it leaked a third of the contents, I'm sure the usps wasn't to thrilled.”

Helpful Report

“Love this product. My two dogs smell wonderful! Hair is soft and shiny! I have even used it in my bunnyBella!( I actually purchased it for her) She has long hair, similar to angora and it tends to tangle easily…. This product has made a big difference and I am so grateful!”

Helpful Report

Wow thank you so much Amy! We are so happy to hear that you and your pups (and even bunny!) love the LEAVE IN Conditioner.

“Great shine”

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Thank you so much Tracy!

“This stuff is great! It easily removes tangles from my cavapoo and cotonpoo and it smells fantastic!! Will be purchasing more.”

Helpful Report

Wow thank you so much for your kind review Kara! We are absolutely thrilled that you and your cavapoo and contopoo love the LEAVE IN Conditioner

“Great price. Love the scent. Very fast turn around on orders. Have referred a bunch of people”

Helpful Report

Wow thank you so much! We are so happy that you love PRIDE+GROOM and very grateful that you are spreading the word

“I asked our Groomer to use Pride and Groom non shedding shampoo and conditioner on our Bernedoodle Finn. He brought our boy to our front door and told us he loved Pride and Groom. We love Pride and Groom! So does Finn!”

PRIDE+GROOM 5 star review on 20th June 2023

Helpful Report

Hi Maggie, thank you so much for your incredibly kind words! We are thrilled that you and your adorable pup love PRIDE+GROOM. Finn looks radiant!! Please let your groomer know that we also sell directly to groomers (with wholesale pricing)! They can contact the wholesale team at orders@pridegroomnyc.com

“The brush works amazing on our bernedoodle’s long wavy coat and the smell of Proud is intoxicating. The leave in definitively helps with tangles!”

PRIDE+GROOM 5 star review on 19th June 2023

Helpful Report

Wow thank you so much Lori! And a very special thank you for sharing the adorable pictures of your pup who sure looks very clean and radiant

“Love love love. Super soft coats and great smell. Doesn’t lather much but does the job!”

Helpful Report

Thank you so much Lisa! We are so happy that you love PRIDE+GROOM. Our products actually don't lather much since they are sulfate-free, but more lather does not equal more cleaning, so no need to worry about the product's effectiveness

“You guys went above and beyond to get me the product! Communication was awesome! Thank you!”

Helpful Report

Wow thank you so much for your kind words Lindsay! We are just happy that you and your pup get to use our products

“This product really makes my pups' coats shiny and soft without being greasy. Really helps to prevent matting. Also, I have never purchased from a company with such amazing customer service!”

Helpful Report

Oh no! I have sent you an email about your order

“We love the shampoo and the leave in conditioner. My dogs are so soft and they smell great!”

Helpful Report

Thank you so much Pam! We are thrilled you the both the shampoo and LEAVE IN conditioner

“We tried the Final Coat bundle, and seriously loved it. The conditioner smells so very good, and the brush is a god end for shed season. This is the first brush I found which can be used on wet hair, and it really helped get all the loose fur out. Plus my pup loved it!”

Helpful Report

Thank you so much Ankita! We are honored that you and your pup love PRIDE+GROOM

“We were lucky to be able to try another set of products from Pride+Groom - The Final Coat conditioner & the Bath Brush. The conditioner was great for our pup after a long week of various play and obedience training sessions. The conditioner product was easy to apply with the applicator nozzle that is attached to the bottle. The formula was very creamy and when paired with the bath brush it was very effective at detangling our pups double coat. What we liked most was that the conditioner left our pups fur looking healthy/shiny, and feeling soft and plush with no sticky or oily residue! We’re looking forward to keeping this in our bath time routine.”

Helpful Report

Wow thank you so much for your kind words Carly & Sierra! We are thrilled you love the FINAL COAT + BATH BRUSH combo and we look forward to you trying out more products in our line

“Detangling spray works well. Very highly perfumed. I was directed to spray on the brush or use less product. Still very scented. I love my dog but she doesn’t need to smell like grandma”

Helpful Report

“Detangling spray works well. Very highly perfumed. I was directed to spray on the brush or use less product. Still very scented. I love my dog but she doesn’t need to smell like grandma”

Helpful Report

Hi Marthe, thank you for your feedback. We will definitely take it in deep consideration and could be looking to create unscented products.

“I recently purchased a bottle of PRIDE & GROOM leave in conditioner and was amazed at the shine my little mixed Shite-tzu/Yorkie mix had to her fur, and the smell is wonderful. I now use it every time I brush her. Her fur does not feel oily and to be honest, she doesn't have the nicest fur but this helps her look even cuter than she already is.”

Helpful Report

Wow thank you Deborah! We are thrilled you and your Shitzu/Yorkie mix love the LEAVE IN Conditioner

“The twist open lid is difficult to open when wet. The product itself is great!”

Helpful Report

Hi Michelle, thank you for letting us know about this, we will definitely take this in deep consideration. We are happy to hear you love the product though

“What a great product! Works wonders on tangles and mats!”

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Wow thank you Johanna! We are so happy you love the LEAVE IN Conditioner and SHEDDER Shampoo

“I lost my dog's favorite towel and had to buy a new one. He loves it so much, and I love how easy it is to dry him off so quickly.”

Helpful Report

Yay, we are so thrilled to hear you love our towel!!

“Wry opinionated people and not customer friendly. Do not like grooming puppies. Wasn’t good enough to upset my mother on phone but upset her again after the puppy groom telling her she would be better taking her puppy to an independent groomer and she should have brought him in sooner! Also you can’t pay via debit card over phone which is ridiculous. They expect you to pay via a link on an app or email. Won’t be returning ever!!!”

Helpful Report

Hi, I sincerely apologize you have had a negative experience with a grooming business. However, you might have confused us with someone else. PRIDE+GROOM is not a groomer; we are a company that manufactures dog shampoo

PRIDE+GROOM is rated 4.7 based on 651 reviews