PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 652 Reviews

92 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 1st January 2025

216

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't tried it yet”

Helpful Report

Oh you are in for a treat! xxx

“The best smelling dog products I've ever used! It smells clean, fresh, and luxe without being overpowering or overly artificial like every other brand we've tried!”

Helpful Report

Woot Woot! we love this review. We spent such a long time creating our signature scent. Thank you Elizabeth. Welcome to the fam. Stay tuned for more amazing things to come. xxx

“We gave our German Shepard a bath three days ago using 'The Shedder' mini kit. Since then, he has been outside countless times, rolled around in the wet grass and leaves. His hair is still so soft and shiny and he smells great. The nozels made applying the shampoo and conditioner a breeze which is a must because Klaus is not exactly a fan of bath time. We will purchasing more in the future.”

Helpful Report

Hi Kritin, Thank for the great review and adorable picture of Klaus (amazing name!). We love that Klaus is maintaining his soft and shiny coat!!! That applicator is a game changer for all of us! Welcome to the fam. Stay tuned for more fun stuff coming. xx

“love this stuff, works great especially on my shedder. kind of expensive but im willing to spend. I just love the smell and how their coats look after. good stuff!!”

Helpful Report

Hi Delynn, Thanks for the review. We are so happy you like the product! Welcome to the PG family. We appreciate the honest feedback. The silver lining about the price is the our product is thinner than most out there and our unique applicator means you do not waste one drop of shampoo!!! That said, please follow us social media and sign up for our newsletters as we are often offering promotions. xxx Jane ps. please tag us on photos of your 4 legged pal so we can post them

“Hey, so I took my Daisy here 2 years ago, and loved what they did! Since then Daisy has gone back twice, not so happy! 6 months ago, they did a horrible job, charged me 135.00 and she barely looked lije she was groomed at all, called and complained and was not at all satisfied with their response, don't have so many large dogs at once if you can't give them all the attention they deserve, again charged 135.00. Just had her there on Saturday, she looks groomed this time but crooked, looks like they got way to close on one hind leg, her rear end is crooked her elbows are different one longer Tham the other and her chest, looks like they forgot, and charged me 235.00. 100 dollars more than 6 months ago. I will NEVER tale my doh back there again”

Helpful Report

Hi WE love feedback but I am confused - We are NOT groomers. We have NO retail presence. We sell dog and cat grooming products. https://prideandgroom.com. Please try our products. we think you will love them!

“I decided to try this product. I was searching to buy another, but I read the ad and I decided to give it a try…., I LOVE IT!!! Super moisturizing!! I love the soft sweet scent. It ever made the skin on my hands soft and supple. I used it on my blue AmStaff that have coat issues…, resolved!!!!”

Helpful Report

Judy Thank you for this glowing review!! We are so happy you love our product as much as we do. Please sign up for our newsletter, follow us on social media so you see all our promotions. Oh and please tag us on photos of your pooch so we can repost them! Welcome to the PG fam. xx

“Rock House Frenchies is a HUGE fan of the Pride and Groom Shampoo (the waterless one too) and the new "Balm" - totally amazing! In our opinion the "Balm" beats any other produce (and there are LOTS) on the market for dry noses and paws and our "little beasts" aren't annoyed at all with the smell as they are many other products - definitely something to try!”

Helpful Report

Thanks Rock House Frenchies!!! We are so happy you like the Balm. We spent a long time researching and creating it and we agree - it beats everything else out there!! Thank you for the glowing review. xxxx

“I love using Pride and Groom, sensitive. I introduced my daughter to the brand and she loves it for her two dogs and 4 cats.”

Helpful Report

Thanks for sharing the love Mary Jo! Send us pictures!! xx

“No Product No Review. Still have not received my order. I would rather try your product first to give a helpful review. I would prefer an email stating where my order is. Thank you in advance”

Helpful Report

“Love the Pride and Groom products! They are awesome!”

Helpful Report

Thanks Megan! Welcome to the PG family. So happy to love our products as much as we do. Follow us and tag us so we can post your cute pooch! xx

“The Final Coat—more like the final conditioner you will ever need. This stuff is magic in a bottle. The scent is absolutely heavenly and it lasts forever! Forever meaning a few weeks minimum, which is much longer and better than any shampoo or conditioner we have tried before. Plus as packmembers we were sent a an awesome bonus gift that Tofu & Her Mutts all enjoy! Thank you again, P+G, you definitely have lifetime customers in us! 🖤”

Helpful Report

Wow thank you for the amazing review and the awesome picture of Tofu (or one of her mutts?) . She's so cute its crazy and that picture is perfection. Welcome to the Pride+Groom family. We love hearing from our customers whether it's good or bad but so much more fun when it's good! xxx Jane

“My sweet Sophie absolutely loves her Shedder shampoo, as well as the Proud fragrance spray. The fragrance of the shampoo lingers for days after her bath and elicits complements from everyone who greets her. We’re ordering more products: balm, wipes, dry shampoo and towel. Btw, stellar customer service from Pride and Groom. A glitch prevented my discount code from being applied to my order, but they, practically instantly(!), refunded my card with the discount! Fantastic!”

Helpful Report

Hi Sandra! Thanks for the amazing review. We are so happy you like our products. Sophie is gorgeous! Welcome to the PG family. Follow us for events, promos etc. And feel free to send any pictures. We love to post our PG fam. xxx

“I am a dog groomer and I won’t use any other line for shedding! It smells great! It cuts down the time! It is the BEST! And without dyes, etc.. the dogs don’t have any reactions. I can’t say enough!”

Helpful Report

This is the best review ever!!!! Thank you so much. We love our groomers and so happy you like our product. I hope you have seen our special groomers programs. Please follow us on social @pridegroomnyc and send us pictures so we can post your pooches. xx Jane

“It is the best shampoo! My Boston had dry itchy skin until I started using pride+groom. His coat is shiny and soft now, no more dry flakes. I wish I would have found this product sooner.”

Helpful Report

Hi Mary, Better late than never! Thanks for the amazing review. Welcome to the PG family. Send us a picture (tag us on insta or email) so we can post your babe. Oh and be sure to follow us so you don't miss out on new products, promos and fun give-aways. xx PG team

“Still waiting for my product to arrive. I have been following it on my tracker and it appears to be moving very slowly. Not real happy with such slow shipment.”

Helpful Report

“Disappointed. Used both the shampoo and conditioner and dogs fur not soft at all.”

Helpful Report

“I absolutely love the product. My dogs coat was so soft and clean. I love the ingredients used and trust them to be safe . Chloe smelt beautiful for days after her lovely bath. Very pleased to have found this product.”

Helpful Report

Thanks so much for the wonderful review! Welcome to the PG family. Follow us and send pictures so we can post Chloe!

“It’s the best! Less washes due to longer lasting smell. It doesn’t make her itch or mess with her eyes! I definitely recommend this product.”

Helpful Report

Thank Jenna! We are so happy you like it. Thanks for the adorable video!! Welcome to the P+G family.

“I love the smell. The conditioner is thick and creamy. Daisy loves it!”

Helpful Report

Hi Harold, Thank you for your review! Give Daisy lots of hugs and love from us !!!

PRIDE+GROOM is rated 4.7 based on 652 reviews