PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 652 Reviews

92 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

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PRIDE+GROOM 5 star review on 1st January 2025

216

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the smell of the shampoo but I got the shampoo and the seal was broken and shampoo was all over. A total mess I called right away and the lady said she will get back to me which she never did. I would love a refund or a replacement please”

Helpful Report

Hi Michelle We are so sorry this happened. A replacement has already been shipped. Apologies again.

“I have a poodle mix and the conditioner was fantastic at making his coat look as if I had sent him to the professionals for the day! Love love this product!”

Helpful Report

Hi Lorraine Thanks for the great review. So happy you like the products! Stay tuned for lots of holiday promos

“Very frustrated as we have not received our product yet and we ordered it a month ago….according to tracking the shampoo has been in New York since Nov 2”

Helpful Report

Len Thank you for taking the time to let us know. We are so sorry this happened. We had an issue with USPS but we have resent your order and included a little present. Hope you like it. Apologies again.

“I found shampoo watery. Needed to use a lot more. On other hand conditioner was so thick I could not squeeze out small nozzle. I had to take top off and pound it out. Results were nice. Dogs smelled good and felt soft.”

Helpful Report

Thank you so much for taking the time to review. We take our customer opinions very seriously and are always working on quality control. We have modified the formula and will to be as watery in the future. We hope you will try it again when you run out. We are always running promotions so please stay tuned!

“Leaves my babies hair soft n smelling so good for days”

Helpful Report

“My Nicholas, my groomer and me all love Pride and Groom. It is so nice, cleans so gently and the conditioner is yummy - and you really don't need much at all. He smells so great and his coat is so soft. Love this so much.”

Helpful Report

Hi Debra! Thanks for the great review. We love our groomers! If we don't sell directly to your groomer please connect us as we have special groomers programs. Thanks!

“brush is great. i have 2 poodles and they are high maintenance and the brush is perfect for them”

Helpful Report

Awesome! We are so happy you like the brush. Thanks for taking the time to tell us.

“Quality product, excellent price with excellent service. Quick delivery!”

Helpful Report

Hi Frank We are so happy you and your beauty love our products. Thank for the review and the picture!

“The absolute best dog shampoo we have ever used. My dog is a small poodle-like dog and he loves to smell bad and get dirty. This is the first shampoo we have found in our five years of having him that actually got rid of his smell and didnt just temporarily cover it up”

Helpful Report

Hi Juli, Thank you for the amazing review!!! We are so happy you like our product. We spent a long time researching beneficial essential oils and trying to create a product that actually WORKS!!! Follow us for promotions and other fun stuff. Oh and send us a picture so we can post your cutie!!!

“Would have given 5 stars but no one is perfect. 😉 Very easy to order and delivery was quick.”

Helpful Report

“Great pop up & bought that mini travel kit. Cant wait to try next week since we are flying out next week. Thank you.”

Helpful Report

“Love, love....this product, I first bought the shedder shampoo on view your deal and I loved it, my dog use to shed alot but after using this shampoo she is not shedding as much anymore, highly recommended”

Helpful Report

Hi Dian, Thanks for the great review and for being a repeat customer!! Stay tuned for more amazing products to come.

“We have a miniature Australian Shepherd named Bentley. He sheds like crazy. Well he did ! I purchased a few small sized shampoo bottles just to try it out. I was hooked on the first one . The smell is awesome and it last a long time. If he dosen't spend a lot of time outside you can still smell the shampoo scent almost two weeks out. I had an issue with a gallon of shampoo I bought off of Amazon. It came with no scent and no pump dispenser. I call Pride and Groom and they sent me another one with scent in it and a pump immediately. We live out in the country with lots of acreage. Last night 10/30/22 we were sitting out side off of our patio listening to music and Bentley shot out into the dark night as I am hollering for him to come back. He came right back but with skunk spray on him. I immediately put him in out patio sink and started washing him with pride and groom. I washed and rinsed him twice and it got out about 97% of the smell ! I was very impressed!”

Helpful Report

Hi Joe Thank you so much for taking the time to review us and for understanding that mistakes sometimes happen. Thrilled to hear you like our product! When that happened to my dog the only thing that got it off was PRIDE+GROOM shampoo and MANE TAME. Oh and thanks for the adorable picture of Bentley. We love seeing our clean happy 4-legged friends.

“Smells so good and makes fur so soft”

Helpful Report

We couldn't agree more! so happy you like the product.

“Our grooming salon is absolutely in love with Pride + Groom products!”

Helpful Report

Hi Nicole, Thank you! What is your salon? we love to feature our groomers on our social media!

“We are absolutely obsessed with Pride and Groom! The shampoo honestly smells better than any human shampoo I’ve ever smelled! We have a goldendoodle, and use the non shedder shampoo, and it’s perfect. Other shampoos we’ve tried are thick and have to be diluted with water. This shampoo is thin enough that it lathers quickly and makes for the perfect wash! We can’t recommend this brand enough!!”

Helpful Report

Liz, Thanks for the great review and the ADORABLE picture. Holy cuteness! We agree with everything you said and love that you get what we are all about. Follow us for promos and fun events. xxx Jane

“I love this shampoo !!! And works great I was really amazed at how well it worked thank you very much”

Helpful Report

Hi Leisha, Love this review and love your chi's!! I have 2 chi's and they are the best. So happy you like the product! stay tuned for more fun stuff to come. xx Jane

“I've been grooming for over 15 years. I've used countless products that promise to take care of just about anything and everything. FINALLY a product that delivered. I have only product line that takes care of it all. From shedders to sensitive skin. Then that FINAL COAT what a game changer. COAT is silky and shiny without any harsh ingredients. Thank you Pride and Groom for getting it right”

Helpful Report

Hi Alex Thank you for this awesome review and for understanding what we are all about! We love meeting our groomer friends and getting reviews as you really know what works and understand the importance of great ingredients. Thanks for the adorable pictures!! xxxx PG team

“Pride + Groom has been wonderful! We love the quality of the products for the price! It’s worth every penny! The performance is amazing! Our groomers and pups are loving Pride + Groom!”

Helpful Report

Thank you so much for taking the time to give us a glowing review and the send us adorable pictures of your pups being washed with Pride+Groom. We love Studio 31 Paw Spa!! xxx P+G

“Does not stink like cheap perfume Great for skin and hair !”

Helpful Report

Thanks Claudette! We are so happy you like Pride+Groom as much as we do. Follow us for offers and fun stuff. xxx

PRIDE+GROOM is rated 4.7 based on 652 reviews