PRIDE+GROOM Reviews

Name: PRIDE+GROOM
Address: 247 W. 12TH ST., 2D, New York, New York
Rating: 4.68

4.7 Rating 651 Reviews

92 %

of reviewers recommend PRIDE+GROOM

4.7

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

646-849-2908

Location:

247 W. 12TH ST.,
2D,
New York
New York
10014

Write Your review

Tell us how PRIDE+GROOM made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PRIDE+GROOM 5 star review on 1st January 2025

216

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Pride+Groom products for years. It is good on our pups skin, helps with shedding and has a great scent.”

Helpful Report

“This did help with Rosie’s tangles and also left her fur soft and smelling great!”

Helpful Report

“I purchased the Leave-In and the brush. Very happy with how the Leave-in and brush make removing little knots on my pups fur easier ! Only con is that there was quite a lot of spilling out of product when trying to spray it. I checked the bottle closure/nozzle and it was tight. Not sure why the Leave In product is spilling out when spray g?”

Helpful Report

Hi Susan I am so sorry your bottle is leaking. Please email bark@pridegroomnyc.com if you would like us to send you a new cap. thanks! Jane

“The shampoo and conditioners are both great! The ease of coming out of the bottles is challenging as the shampoo comes out too quickly and the conditioner too slow, but we do love the products.”

Helpful Report

“Stella is a Tibetan Spaniel who has a double coat. No matter what the groomer uses, Stella still smells like wet dog. I purchased a PRIDE+GROOM sample package and loved it! This is the only product line I use on my lil girl. She smells great all the time.”

Helpful Report

“Yesterday was a spa day for Miss Olivia. I used all of the Pride. + Groom products: the non shedding shampoo, to the final coat. The brush is amazing as well. Miss Olivia Pup is a full coated Yorkshire Terrier Terrier. So needless to say grooming day is long and can be tedious. Your products make it a joy I can’t say enough. Thank you. Five years of trying and I think I’ve finally found the perfect products to keep her looking and smelling her best.”

Helpful Report

“I use this product on my dogs and purchased 2 bottles for my fur parent friends.”

Helpful Report

“I LOVE the smell of this product and the way it makes my dogs coat feel. It’s great if you get a little knot you need to work out. I’m not going to lie I use it on my own hair”

Helpful Report

“Bought this for "Office Dog." She loves a roll-down with an empty lint roller for a massage. Got this for dry skin stimulation and hair removal. She loves it. Cracks me up when she does full Downward Dog for full-body massage.”

Helpful Report

“Love the all natural ingredients in this shampoo! My pup's coat is super shiny! We're glad we found a shampoo that is great for sensitive dogs.”

Helpful Report

“I really like the products I purchased for my three dogs!!! Their hair is easy to detangle, and their hair looks fabulous!! I have a Chinese Crested, a Pomeranian, and a Morkie. I will be purchasing these products again. Highly recommended!!”

Helpful Report

“I love this product, my Shizuoka/Maltese mix is always a constant battle against mats and snarls. This product made it so easy and her tail has never looked this good before. Will absolutely need more when this runs out”

Helpful Report

“I love your products but wish they were available in larger sizes with a easier delivery method. I have a large doodle (85 lbs.) that is constantly moving around which makes it difficult to get the products on him. Products are the best!”

Helpful Report

“We tried The Sensitive One shampoo and absolutely love it! It's easy to apply - and my dog feels so soft and smells amazing (and lasts much longer than our prior shampoo). Very happy with it and look forward to using it during bath time.”

Helpful Report

“I'd give 5 stars but there's one small thing not so good. It makes my tile floors VERY slippery where my dog lays after I've used Pride+ Groom. We have lots of hair. Other than that amazing product.”

Helpful Report

Hi Lori, this is super helpful. Can you tell me what product you are referring to? We are always looking to improve and like to hear the good and the bad!

“With the change of seasons, our golden retriever Mercy has been struggling with sensitive skin & has been more prone to hotspots. Pride+Groom’s “The Sensitive One” shampoo exceeded our expectations. It wasn’t overly stripping of her natural oils like most shampoos have been, and her coat was still left soft!”

Helpful Report

“We love all of the products from Pride & Groom but the Customer Service is even better! Thank you all”

PRIDE+GROOM 5 star review on 18th November 2023

Helpful Report

“I’ve never received my order even though I received an email saying it was delivered”

Helpful Report

This was reshipped as soon as we were made aware of the issue. Sadly we do not control UPS! We wish we did. Hope you liked it when you received it. Thanks for being a loyal customer and supporting small businesses.

“Really like the leave in spray. Use it to detangle cats long fur and refreshed coats between baths. Very good quality products.”

Helpful Report

“Unfortunately, I don't think this is working for my doodle. His fur is really curly and needs to be brushed everyday. This brush does not go deep enough. Maybe I am doing it wrong?”

Helpful Report

PRIDE+GROOM is rated 4.7 based on 651 reviews