PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.72

4.7 Rating 356 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

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“The diversity of trading instruments is really impressive, especially if you consider that PrimeXBT is a crypto platform but not a forex broker. But I would like them to improve the platform so that it would respond faster to changes in bid and ask prices in crypto and prevent slippage.”

Helpful Report

Posted 1 year ago

Dear Wade Rogers, We're thrilled to hear that you are impressed with the diversity of trading instruments on PrimeXBT. We understand your concern regarding bid and ask price changes and slippage. Our development team is continuously working on platform improvements to enhance responsiveness and mitigate slippage but you should also realize that it may happen due to the market volatility. Thank you for your feedback.

Posted 1 year ago

“PrimeXBT really stands out from the crowd in terms of community engagement. Although there are not many actions that claim to give “everything for nothing”, there is quite a decent affiliate program with clear and transparent conditions and nice rewards.”

Helpful Report

Posted 1 year ago

Hello Nathan, We appreciate your positive feedback on our community engagement and our transparent affiliate program. We strive to provide a valuable experience for our users and ensure clear and fair conditions for our affiliate program. We're glad you are enjoying the rewards and engagement opportunities available. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“Lamentablemente, no puedo dar sólo comentarios positivos en esta reseña de Prime XBT. Aunque creo que el broker es una buena opción para operar, va en contra de mis principios dejar de lado los contras. No me gusta el hecho de que PrimeXBT no tenga staking. Esta es una necesidad básica para muchos cripto traders. Eso es todo, no hay otros contras hasta ahora.”

Helpful Report

Posted 1 year ago

Estimado Thomas Arthur ¡Después de leer esta revisión, prometemos que nuestros especialistas harán el máximo esfuerzo para mejorar la eficiencia de las herramientas de análisis actualmente disponibles en nuestra plataforma de intercambio! ¡Gracias por compartir! Atentamente, ¡Servicio de atención al cliente de PrimeXBT!

Posted 1 year ago

“The security system of PrimeXBT is really impressive. Although I had an issue with my account password, I was pleased with how efficient the support team was in helping me restore it. They immediately verified my email and took care of the necessary procedures. Now, I feel more secure trading on this platform knowing that my funds are safe and protected.”

Helpful Report

Posted 1 year ago

Hi Irvin Bowen! Thank you for your kind words regarding the security system on PrimeXBT. We prioritize the safety of our users' funds and personal information. We're pleased to hear that our support team efficiently assisted you in restoring your account password and provided you with a secure trading environment. If you have any further questions or concerns, please don't hesitate to reach out to us.

Posted 1 year ago

“Although I had a positive experience with PrimeXBT trading platform, I wish they had more options for blockchains to process transactions. Adding more options will make it even more convenient for users like me.”

Helpful Report

Posted 1 year ago

Dear Rodney Norman, Thank you for your feedback regarding transaction processing options. We're continuously working on expanding our supported blockchains to provide more convenience for our users. We appreciate your suggestion and will take it into consideration as we strive to enhance our platform. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“PrimeXBT's copy trading module is highly recommended for novice traders who are just starting out in the trading world. Despite some initial losses, I received excellent support from the platform's managers who guided me towards more profitable and reliable signal providers. They made sure to address all of my concerns and provide me with helpful tips to optimize my trading experience. I highly recommend the copy trading feature on PrimeXBT to any beginner traders out there.”

Helpful Report

Posted 1 year ago

Hello Troy Maxwell, We appreciate your recommendation of our copy trading module for novice traders. It's great to hear that you received excellent support from our platform managers and found reliable signal providers. We're dedicated to assisting our users in optimizing their trading experience and helping them succeed. Thank you for your feedback. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“While PrimeXBT's interface is user-friendly, I find it too simplistic for my liking. As an experienced trader, I prefer platforms that offer more advanced tools and features. However, I believe it is an excellent option for beginners who are just starting to learn the ropes of trading.”

Helpful Report

Posted 1 year ago

Hi Jacqueline Moore! Thank you for your feedback on our user-friendly interface. We understand that as an experienced trader, you prefer platforms with more advanced tools and features. We continuously gather feedback to improve our platform and provide a better experience for all our users. We appreciate your perspective and will consider it in our future updates. Yours sincerely, PrimeXBT Customer Support.

Posted 1 year ago

“I must express my appreciation for the exceptional assistance provided by the PrimeXBT support team. When I encountered some issues with the trading terminal upon registering, they patiently guided me through basic troubleshooting steps, which I had overlooked. Their expertise helped me to identify the root cause of the problem, and I am grateful for their help in resolving it.”

Helpful Report

Posted 1 year ago

Dear Wilbert James, We're glad our support team was able to provide exceptional assistance in resolving the issues you encountered with the trading terminal. We understand the importance of addressing concerns promptly and effectively. If you have any further questions or need any additional support, please feel free to reach out to us. Thank you for choosing PrimeXBT. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“Initially, I was disappointed with the fixed leverage option on PrimeXBT, but the platform's extensive asset selection and favorable trading terms convinced me to give it a shot. Fortunately, my experience turned out to be fantastic, but I still wish that margin trading on the platform was more flexible and convenient.”

Helpful Report

Posted 1 year ago

Hello Patrick Alvarez, We appreciate your initial trust in PrimeXBT despite your disappointment with the fixed leverage option. We're glad to hear that your experience turned out to be fantastic overall. We understand your preference for more flexibility in margin trading, and we'll consider your feedback as we continue to enhance our platform. Thank you for your valuable input. Best regards, PrimeXBT customer support.

Posted 1 year ago

“I have to praise PrimeXBT for its advanced security measures. I contacted the support only once, when I needed to restore the password for my account. Everything was done professionally – they verified my email and helped to retain access to my account and all the funds I had there.”

Helpful Report

Posted 1 year ago

Dear Barbara Brown, We're glad to hear that you had a positive experience with our advanced security measures and professional support team. Restoring access to your account and ensuring the safety of your funds is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out to us. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“My trading experience with the PrimeXBT trading platform is positive in general but I would appreciate it even more if it offered a bigger number of blockchains to make transactions. It would be more convenient.”

Helpful Report

Posted 1 year ago

Hello Todd Alexander, Thank you for your feedback regarding the number of blockchains available for transactions. We understand the importance of convenience and are continuously working on expanding our supported blockchains. We appreciate your input and will take it into consideration as we strive to improve our platform. Best regards, PrimeXBT customer support.

Posted 1 year ago

“Copy trading module of the PrimeXBT trading platform is really what beginning traders should try when they enter this game. Even though I had some losses, I was explained that this was due to the poor choice of signal providers. Managers helped me find more profitable and reliable strategies.”

Helpful Report

Posted 1 year ago

Hi Brian Bell, We're thrilled to hear that you found value in our copy trading module and received assistance in finding more profitable signal providers. Helping beginner traders succeed is one of our main goals, and we're glad that our managers were able to guide you in the right direction. If you have any further questions or need further support, please feel free to contact us. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“I agree with all the reviews saying that PrimeXBT has an intuitive interface. However, as for a professional trader, it’s way too simple for me. I would like to have the possibility to use more advanced technologies. But still, it’s great for new traders.”

Helpful Report

Posted 1 year ago

Dear Terry Kelly, We appreciate your feedback on the intuitive interface of our platform. We understand that as a professional trader, you may prefer more advanced technologies. We continuously gather feedback to enhance our platform and provide a better experience for all our users. Your input is valuable, and we'll consider it as we work on future updates. Yours sincerely, PrimeXBT customer support.

Posted 1 year ago

“I have to admire the professional performance of the PrimeXBT customer support team. After the registration, I had some glitches of the trading terminal. I didn’t try the basic thing, such as clear the cache, and so on, but they explained to me how this can impact functioning of their online trading engine. Thank you!”

Helpful Report

Posted 1 year ago

Hello Mary Jackson, Thank you for your kind words regarding the professional performance of our customer support team. We understand that technical glitches can occur, and we're glad that our team was able to assist you in resolving the issues with the trading terminal. If you have any further questions or need any additional support, please don't hesitate to reach out to us. Best wishes!

Posted 1 year ago

“The fact that leverage is fixed and cannot be changed disappointed me at first but I still decided to try trading on PrimeXBT because of a great selection of assets and nice trading conditions. Well, I wasn’t disappointed at the end. But still, it would be great if margin trading here was more convenient.”

Helpful Report

Posted 1 year ago

Hi Peter Young! We appreciate your understanding regarding the fixed leverage option on PrimeXBT. We're glad to hear that you had a positive experience overall, and we understand your desire for more convenient margin trading. We'll take your feedback into consideration as we continue to improve our platform. Thank you for choosing PrimeXBT.

Posted 1 year ago

“Despite the slow responses of the trading terminal on PrimeXBT, the platform's advanced technologies and conditions make it a top choice for traders who are looking to maximize their profits.”

Helpful Report

Posted 1 year ago

Dear Theresa Sanders, We understand that the slow responses of the trading terminal may pose challenges, and we appreciate your recognition of our advanced technologies and favorable trading conditions. We're continuously working on optimizing the platform's performance to provide a seamless trading experience. Thank you for your feedback. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“The volatile spread on PrimeXBT may pose a challenge, but the platform's user-friendly interface and professional support team make trading a hassle-free experience.”

Helpful Report

Posted 1 year ago

Hello Gerald Peterson, We appreciate your understanding of the volatile spread on PrimeXBT and your recognition of our user-friendly interface and professional support team. We're committed to ensuring a hassle-free trading experience for our users and appreciate your feedback. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“The lack of fiat deposit methods on PrimeXBT can be inconvenient, but the platform's intuitive interface and advanced technologies make it an excellent choice for traders who are looking to diversify their portfolios.”

Helpful Report

Posted 1 year ago

Hi Jose Hughes, We understand that the lack of fiat deposit methods may be inconvenient for some users. However, we're pleased to hear that you find our platform's intuitive interface and advanced technologies excellent for diversifying your portfolio. We continuously evaluate and improve our services based on user feedback, and we appreciate your input. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“Although PrimeXBT doesn't support many blockchains, the platform still offers a wide range of trading instruments and assets from various financial markets. The trading experience is enjoyable and rewarding.”

Helpful Report

Posted 1 year ago

Dear Charles Lewis, Thank you for your feedback on the trading experience on PrimeXBT. We understand that while we may not support many blockchains, our wide range of trading instruments and assets from various financial markets provide ample opportunities for our users. We're glad to hear that you find the experience enjoyable and rewarding. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“The withdrawal fees on PrimeXBT may seem high, but the platform's dedication to providing traders with top-notch trading conditions and risk management tools make it worth it.”

Helpful Report

Posted 1 year ago

Dear Paula Russell, We appreciate your understanding of the withdrawal fees on PrimeXBT. Our commitment to providing top-notch trading conditions and risk management tools ensures a secure and rewarding trading experience. Best wishes, PrimeXBT customer support service.

Posted 1 year ago

PrimeXBT is rated 4.7 based on 356 reviews