PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.71

4.7 Rating 365 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PrimeXBT me atrajo desde el primer día porque no me obligó a completar un largo procedimiento de verificación, que exigen la mayoría de los corredores y bolsas de primer nivel. Al mismo tiempo, no me preocupa la seguridad de mis activos porque puedo almacenarlos en un monedero frío. Entre las desventajas, me gustaría mencionar la falta de servicios de pago.”

Helpful Report

Posted 1 year ago

Hola Henrey Corona El equipo de PrimeXBT le agradece sus amables palabras sobre nuestro trabajo. ¡Seguiremos esforzándonos al máximo para satisfacer sus necesidades y garantizar que comerciar con nosotros sea rentable! Los mejores deseos, ¡Servicio de atención al cliente de PrimeXBT!

Posted 1 year ago

“PrimeXBT appealed to me from the very first day because it didn’t make me to complete a long verification procedure, which is required by the majority of top-tier brokers and exchanges. At the same time, I don’t worry about the safety of my assets because I can store them in a cold wallet. Among the disadvantages, I would like to mention the lack of payment services.”

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Posted 1 year ago

Hello Eric, We're glad to hear that you value the streamlined verification process and the option to store your assets in a cold wallet for enhanced security. We appreciate your feedback regarding the lack of payment services and will take it into consideration for future improvements.

Posted 1 year ago

“PrimeXBT has really good prices and speed of execution. The mobile application could be more intuitive and easier to use. It has too many options as for a mobile app that is supposed to be used on the go.”

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Posted 1 year ago

Hi Sandra Campbell, Thank you for your positive feedback on PrimeXBT's competitive prices and execution speed. We understand your suggestion regarding the mobile application's intuitiveness and ease of use, and we'll work on making it even more user-friendly for on-the-go trading. Best regards, PrimeXBT customer support.

Posted 1 year ago

“Meiner Meinung nach ist PrimeXBT ein ziemlich anständiger Broker, es gibt natürlich Vor- und Nachteile. Jeder Broker hat Vor- und Nachteile, manche mehr als andere. Ich denke, dass bei PrimeXBT die Vorteile die Nachteile überwiegen. Ich bin mit allen Bedingungen zufrieden, Ausführung und Rücknahme sind auf einem hohen Niveau. Die Spreads sind nahezu null.”

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Posted 1 year ago

Hallo Dirk Aachen Es ist absolut richtig, unseren YouTube-Kanal anderen Nutzern zu empfehlen, und wir sind sehr dankbar, dass Sie sich die Zeit genommen haben, nicht nur unsere Plattform, sondern auch unsere zusätzlichen Ressourcen zu prüfen! Besten Wünsche, PrimeXBT-Kundendienst!

Posted 1 year ago

“I feel very comfortable with PrimeXBT but they should improve in passing the calls to the language that a client requests. In my case I have made calls and it has taken too long to contact someone who speaks Spanish, up to 45 minutes”

Helpful Report

Posted 1 year ago

Hello Wilbert Ortiz, We apologize for the inconvenience you experienced in reaching a Spanish-speaking representative. We value your feedback and will take steps to improve our call routing system to ensure faster connections with the requested language support. Thank you for bringing this to our attention. Best wishes, PrimeXBT customer support.

Posted 1 year ago

“I’m not a professional trader or trading expert who can write a long PrimeXBT review. What I can say is that I just like the interface of the platform. It’s very user-friendly and thanks to this feature I can trade cryptocurrencies very conveniently.”

Helpful Report

Posted 1 year ago

Hi Betty, We're delighted to hear that you find the interface of PrimeXBT user-friendly and convenient for trading cryptocurrencies. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any further suggestions or need assistance, please don't hesitate to reach out. Yours sincerely, PrimeXBT Customer Support.

Posted 1 year ago

“The speed of execution is the best thing I found in this trading platform. PrimeXBT can open and close my order literally in fractions of seconds. This is very beneficial for me as it makes more positions of mine profitable. To that extent, PrimeXBT is a top-rated platform.”

Helpful Report

Posted 1 year ago

Hello Oderico Quesada Gil! Thank you for sharing your positive experience! Indeed, we aim to guarantee the best execution to ensure that all our clients can use their tools and their own advantage in the financial markets. Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“I could say that PrimeXBT is an excellent platform that gives me a lot of confidence to operate with them. The little "but" that I have is the inability to trade binary options, which was possible with my previous broker. Nevertheless, I think I will benefit from the current instruments.”

Helpful Report

Posted 1 year ago

Dear James Mills, unfortunately, we cannot provide you with such a service due to poor regulation and security concerns about binary options. Thank you for understanding! Yours, PrimeXBT Customer Support Service.

Posted 1 year ago

“Ich möchte, dass diese PrimeXBT Bewertung Sie ermutigt, ein Handelskonto bei diesem Broker zu eröffnen. Verstehen Sie das bitte nicht falsch, ich halte es einfach für eine sehr gute Option für Anfänger, die wahrscheinlich gerade all diese Erfahrungsberichte lesen. Seien Sie versichert, dass Sie mit der XBT Prime Academy eine Menge nützlicher Dinge lernen werden, die Ihnen erklären, wie Sie von verschiedenen Marktbedingungen profitieren können. Wir empfehlen.”

Helpful Report

Posted 1 year ago

Leber Bernd, vielen Dank für dein Feedback. Wir freuen uns, dass Sie Kunde unserer Plattform sind und gerne mit uns arbeiten. Vielen Dank, dass Sie unsere Plattform empfohlen haben. Wir wollen, dass immer mehr Menschen von uns erfahren, das ist es, was wir anstreben. Hochachtungsvoll, PrimeXBT-Kundendienst.

Posted 1 year ago

“Notifications are a weak point of PrimeXBT, since many times they force you to access the web platform to manage corporate actions or view certain messages, making this type of task somewhat tedious. As for customer service, they have always solved my problems.”

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Posted 1 year ago

Hi Melissa Simmons! We are aware of this problem and currently, our specialists are working on the development of an efficient notification system. As you mentioned, we always solve your problems, and this one will be no exception! Thank you for sharing, PrimeXBT Customer Support Service.

Posted 1 year ago

“I do want this PrimeXBT review to encourage you to open a trading account with this broker. Don’t take this wrong, I just consider that this is a really good option for beginners, who are probably reading all these testimonials right now. Be sure, with the Prime XBT Academy you will learn a lot of useful things explaining how to benefit from different market conditions.”

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Posted 1 year ago

Hello Sharon Nelson! Thank you for promoting our services! If you want to be rewarded for this, you should consider participating in our affiliate program. We hope that you will enjoy it. Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“The web platform of PrimeXBT is very good and intuitive. The mobile application allows you to carry out simple operations (currency exchange, purchase/sale of shares/ETFs/mutual funds etc), portfolio views, etc. Although it is less complete than the web version.”

Helpful Report

Posted 1 year ago

Dear Scott Lowe, we are glad that you enjoy using both the web version of the trading platform and the mobile application. We will take your opinion into account and will find a way to enrich the functionality of our mobile app. Best wishes, PrimeXBT Customer Support Service.

Posted 1 year ago

“PrimeXBT is a very good trading platform. I would definitely recommend it. The broker offers very low commissions when operating and has no custody or dividend collection commission. Neither does it have maintenance fees nor does it force you to carry out a certain number of annual or monthly operations.”

Helpful Report

Posted 1 year ago

Hi Hubert Burns, all these types of fees you listed in your review aren’t necessary for an efficient trading process, that’s why we don’t charge them. You need to pay only spreads and a minimum required deposit. Thank you for noticing this and sharing your positive experience. Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“What I really like this broker for is its professional Help Center. I mean that I can actually ask them any question on the live chat or send it by email and receive a fast answer. Moreover, the response is always relevant to my requests, which was essential for me when I was just getting familiar with the broker’s peculiarities.”

Helpful Report

Posted 1 year ago

Hello James Flores! We understand how important qualified support might be for traders who just start working with our crypto trading platform. Feel free to contact us whenever you need professional assistance on any matter. Best wishes, PrimeXBT Customer Support Service.

Posted 1 year ago

“PrimeXBT is definitely the best and most complete of all the trading platforms that we have available to operate in my country. I have no doubts that it deserves all the maximum scores here!”

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Posted 1 year ago

Dear Peter Young, we cannot find the words to express our gratitude for you being so kind and ranking us with the highest score here! Thank you for your positive testimonial, and keep enjoying our trading platform. Sincerely, PrimeXBT Customer Support Service.

Posted 1 year ago

“It is a good trading platform to speculate on crypto prices. I have tried others and this one has one of the best commission prices.”

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Posted 1 year ago

Hi Shelia Arnold! It’s nice to learn that you enjoyed our trading platform more than other cryptocurrency exchanges. This review is very motivating for us!

Posted 1 year ago

“Quiero que esta reseña de PrimeXBT te anime a abrir una cuenta de trading con este broker. No te lo tomes a mal, simplemente considero que es una muy buena opción para los principiantes, que probablemente estén leyendo todos estos testimonios ahora mismo. Esté seguro, con la Academia Prime XBT usted aprenderá un montón de cosas útiles que explican cómo beneficiarse de las diferentes condiciones del mercado. Recomendamos.”

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Posted 1 year ago

Muchas gracias por sus comentarios. Nos complace que le guste nuestra plataforma. Cada día intentamos hacerlo mejor para que a los clientes les resulte más cómodo y rentable trabajar con nosotros.

Posted 1 year ago

“Everything is fine but they need the customer service phone number in Spanish, the rest is very easy. Thank you!”

Helpful Report

Posted 1 year ago

Hello Maggie Ellis! We are currently working to increase the technical support staff in order to be able to provide assistance in different languages. Thank you for your feedback and recommendation! Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“All in all, I like the conditions. To be more specific, I made $500 of income in the last month. I know that some traders might consider it small with such tools, but for me this is a good start. It’s just my second month of trading with Prime XBT so wish me all the best”

Helpful Report

Posted 1 year ago

Dear Mary, your start is indeed good! We are very glad that you enjoy our conditions and understand how to use our tools to make profits even though you are a beginner. We wish you all the best and remember that you can get in touch with us anytime! Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“It is now 2 years since I opened an account and started using PrimeXBT services. And PrimeXBT was the third or fourth broker that I used, so I have references to be able to say that it is a good broker. I have never had surprises and they have always adjusted to what was contracted. I am a long-term investor, and what I would highlight about PrimeXBT is that they do not charge me for maintenance. Trading fees are quite acceptable.”

Helpful Report

Posted 1 year ago

Dear Jonathon Munoz, Thank you for being part of our community. We are glad to read that you are satisfied with your experience on our trading platform. We hope you will come back one day to experience our upgraded services! Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

PrimeXBT is rated 4.7 based on 365 reviews