PrimeXBT Reviews

Name: PrimeXBT
Address: Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands, Island Majuro, Ratak Chain
Rating: 4.72

4.7 Rating 356 Reviews

98 %

of reviewers recommend PrimeXBT

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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,
Island Majuro
Ratak Chain
MH96960

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PrimeXBT 5 star review on 14th October 2023

Maria

PrimeXBT 5 star review on 8th December 2022

Willis Roberts

PrimeXBT 4 star review on 4th December 2022

Angelica Blair

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do want this PrimeXBT review to encourage you to open a trading account with this broker. Don’t take this wrong, I just consider that this is a really good option for beginners, who are probably reading all these testimonials right now. Be sure, with the Prime XBT Academy you will learn a lot of useful things explaining how to benefit from different market conditions.”

Helpful Report

Posted 1 year ago

Hello Sharon Nelson! Thank you for promoting our services! If you want to be rewarded for this, you should consider participating in our affiliate program. We hope that you will enjoy it. Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“The web platform of PrimeXBT is very good and intuitive. The mobile application allows you to carry out simple operations (currency exchange, purchase/sale of shares/ETFs/mutual funds etc), portfolio views, etc. Although it is less complete than the web version.”

Helpful Report

Posted 1 year ago

Dear Scott Lowe, we are glad that you enjoy using both the web version of the trading platform and the mobile application. We will take your opinion into account and will find a way to enrich the functionality of our mobile app. Best wishes, PrimeXBT Customer Support Service.

Posted 1 year ago

“PrimeXBT is a very good trading platform. I would definitely recommend it. The broker offers very low commissions when operating and has no custody or dividend collection commission. Neither does it have maintenance fees nor does it force you to carry out a certain number of annual or monthly operations.”

Helpful Report

Posted 1 year ago

Hi Hubert Burns, all these types of fees you listed in your review aren’t necessary for an efficient trading process, that’s why we don’t charge them. You need to pay only spreads and a minimum required deposit. Thank you for noticing this and sharing your positive experience. Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“What I really like this broker for is its professional Help Center. I mean that I can actually ask them any question on the live chat or send it by email and receive a fast answer. Moreover, the response is always relevant to my requests, which was essential for me when I was just getting familiar with the broker’s peculiarities.”

Helpful Report

Posted 1 year ago

Hello James Flores! We understand how important qualified support might be for traders who just start working with our crypto trading platform. Feel free to contact us whenever you need professional assistance on any matter. Best wishes, PrimeXBT Customer Support Service.

Posted 1 year ago

“PrimeXBT is definitely the best and most complete of all the trading platforms that we have available to operate in my country. I have no doubts that it deserves all the maximum scores here!”

Helpful Report

Posted 1 year ago

Dear Peter Young, we cannot find the words to express our gratitude for you being so kind and ranking us with the highest score here! Thank you for your positive testimonial, and keep enjoying our trading platform. Sincerely, PrimeXBT Customer Support Service.

Posted 1 year ago

“It is a good trading platform to speculate on crypto prices. I have tried others and this one has one of the best commission prices.”

Helpful Report

Posted 1 year ago

Hi Shelia Arnold! It’s nice to learn that you enjoyed our trading platform more than other cryptocurrency exchanges. This review is very motivating for us!

Posted 1 year ago

“Quiero que esta reseña de PrimeXBT te anime a abrir una cuenta de trading con este broker. No te lo tomes a mal, simplemente considero que es una muy buena opción para los principiantes, que probablemente estén leyendo todos estos testimonios ahora mismo. Esté seguro, con la Academia Prime XBT usted aprenderá un montón de cosas útiles que explican cómo beneficiarse de las diferentes condiciones del mercado. Recomendamos.”

Helpful Report

Posted 1 year ago

Muchas gracias por sus comentarios. Nos complace que le guste nuestra plataforma. Cada día intentamos hacerlo mejor para que a los clientes les resulte más cómodo y rentable trabajar con nosotros.

Posted 1 year ago

“Everything is fine but they need the customer service phone number in Spanish, the rest is very easy. Thank you!”

Helpful Report

Posted 1 year ago

Hello Maggie Ellis! We are currently working to increase the technical support staff in order to be able to provide assistance in different languages. Thank you for your feedback and recommendation! Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“All in all, I like the conditions. To be more specific, I made $500 of income in the last month. I know that some traders might consider it small with such tools, but for me this is a good start. It’s just my second month of trading with Prime XBT so wish me all the best”

Helpful Report

Posted 1 year ago

Dear Mary, your start is indeed good! We are very glad that you enjoy our conditions and understand how to use our tools to make profits even though you are a beginner. We wish you all the best and remember that you can get in touch with us anytime! Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“It is now 2 years since I opened an account and started using PrimeXBT services. And PrimeXBT was the third or fourth broker that I used, so I have references to be able to say that it is a good broker. I have never had surprises and they have always adjusted to what was contracted. I am a long-term investor, and what I would highlight about PrimeXBT is that they do not charge me for maintenance. Trading fees are quite acceptable.”

Helpful Report

Posted 1 year ago

Dear Jonathon Munoz, Thank you for being part of our community. We are glad to read that you are satisfied with your experience on our trading platform. We hope you will come back one day to experience our upgraded services! Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“I have been a PrimeXBT client for a short time, I can say that I am satisfied with the service they provide, opening the account was simple although on several occasions they did not approve my documents, however, I take it as part of the verification process. Only once have I used the chat help and the response time was fast, my request was treated favorably and they resolved me in a short time.”

Helpful Report

Posted 1 year ago

Hello Greg Warren! We always do our best to make sure our clients are treated in the best possible way. If any questions arise, feel free to contact us anytime you need. Best wishes, PrimeXBT Customer Support Service.

Posted 1 year ago

“Leider kann ich in dieser Prime XBT Bewertung nicht nur positives Feedback geben. Obwohl ich den Broker für eine gute Option für den Handel halte, ist es gegen meine Prinzipien, die Nachteile auszulassen. Ich mag es nicht, dass PrimeXBT kein Staking hat. Das ist ein Grundbedürfnis für viele Krypto-Händler. Das war's, keine weiteren Nachteile bis jetzt.”

Helpful Report

Posted 1 year ago

Guten Tag, Marko Sanger! Herzlichen Dank für Ihr ehrliches Feedback. Unser Team arbeitet jeden Tag daran, unsere Plattform immer besser, bequemer und profitabler für unsere Nutzer zu machen. Wir werden Ihr Feedback auf jeden Fall in Betracht ziehen. Wir freuen uns, dass Sie unser Kunde sind. Hochachtungsvoll, PrimeXBT-Kundendienst.

Posted 1 year ago

“They have very good customer service. Access to products is practically infinite. Yet, I see no serious reasons to complain about PrimeXBT services.”

Helpful Report

Posted 1 year ago

Dear Arlene Bradley, it’s a special pleasure to read kind words about the professional world of our specific department. Thank you for highlighting this! Yours, PrimeXBT Customer Support Service.

Posted 1 year ago

“At first, it is difficult to use it because it gives an immense range of possibilities. I would like there to be video tutorials explaining the whole operation. I'm sure I don't get even 15% of the game that I can get out of it, and even so I'm very happy.”

Helpful Report

Posted 1 year ago

Hi Billy Rodriguez! We are glad that you are happy with our trading platform. However, if you want to learn more, you can go to our Help Center or discover our official YouTube channel. There, we explain plenty about how our services work. We hope you will enjoy this. Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“PrimeXBT is a very good platform. It charges low commissions. I like optimum customer service. I’m satisfied with the service provided. They should add more payment methods, it would become more convenient to process transactions.”

Helpful Report

Posted 1 year ago

Hello Clark Vega! We accept Bitcoin payments because we consider that this is the fastest, cheapest, and most convenient way to process transactions. Besides, we store all digital funds on cold storage. If you need to deposit from a credit card, you can use third-party services to convert USD into digital coins. Thanks for understanding. Yours, PrimeXBT Customer Support Service.

Posted 1 year ago

“Hi, I want to make a transfer from my account and I can't do it because it asks me to complete verification one more time. How can I solve the problem? any contact phone? something? Thanks.”

Helpful Report

Posted 1 year ago

Dear Willis Roberts, you should have passed email verification during the registration process. But if you still have any problems with the transactions, feel free to contact us by phone or email available on the official website. Kind regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“I am very thankful for the technical support I received recently! The assistance given by the specialist was excellent. It solved my doubts about withholding dividends. There are aspects of the tax information provided by Primexbt that could be improved, but they are not related to the help received, which I repeat was excellent.”

Helpful Report

Posted 1 year ago

Hi Joe Peterson! Thank you for your admiration of the quality of our support service — we appreciate your kind words. As for taxes, you should contact us one more time to find the answer to this question because this topic requires your involvement. Thank you for understanding. Best regards, PrimeXBT Customer Support Service.

Posted 1 year ago

“What I appreciate is that, unlike other brokers, PrimeXBT charges different types of fees depending on your investment vehicles but they are lower. This way, I can work on different markets with different conditions and enjoy low commissions. at the same time.”

Helpful Report

Posted 1 year ago

Hello Angelica Blair! You are absolutely right — the sizes of our fees depend on the type of assets and markets. We are glad to read that you enjoy them and that they don’t disturb you. Best wishes, PrimeXBT Customer Support Service.

Posted 1 year ago

“The good thing is that the web platform is very friendly and it is certainly very comfortable and practical. I also like that the PrimeXBT trading platform maintains high-security standards.”

Helpful Report

Posted 1 year ago

Dear Philip Franklin, our developers have worked a lot to make our web trading platform customizable and user-friendly. Security is our top priority because we realize its importance to our clients. Thank you for your feedback! Yours, PrimeXBT Customer Support Service.

Posted 1 year ago

“Im Großen und Ganzen finde ich die Bedingungen bei diesem Anbieter gut. Um genauer zu sein, habe ich im letzten Monat 500 Dollar an Einkommen erzielt. Ich weiß, dass einige Händler könnte es als klein mit solchen Tools, aber für mich ist dies ein guter Start. Es ist erst mein zweiter Monat, in dem ich mit Prime XBT handle, also wünsche ich mir alles Gute.”

Helpful Report

Posted 2 years ago

Lieber Peter Gerste, Unsere Entwickler haben hart daran gearbeitet, unsere Web-Handelsplattform anpassbar und benutzerfreundlich zu gestalten. Wir freuen uns, dass Sie auf unserer Plattform mitverdienen können. Vielen Dank für Ihr Feedback! Ihr, PrimeXBT-Kundendienst.

Posted 1 year ago

PrimeXBT is rated 4.7 based on 356 reviews