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PrimeXBT Reviews

4.7 Rating 356 Reviews
A
Happiness Grade
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Location:

Trust Company Complex, Ajeltake Road, Ajeltake Island Majuro, MH96960, Marshall Islands,\nIsland Majuro

A

Customer Service - Good

96.30%
Industry Average
I would like to express my appreciation to the PrimeXBT team for their exceptional customer service. In my experience, their level of professionalism surpasses that of any other trading platform I have used before!!!
posted 9 months ago - Saint Koko
Le service client de PrimeXBT est généralement réactif et utile, mais il peut y avoir des délais de traitement plus longs pendant les périodes de forte activité du marché. Il est préférable d'être prêt à faire preuve de patience dans de telles situations.
posted 11 months ago - Russell Gray
PrimeXBT is simply outstanding! The intuitive trading interface, combined with their competitive fees and excellent customer service, has made trading effortless and enjoyable. Thank you, PrimeXBT!
posted 1 year ago - Elizabeth Miller
The service was excellent and very fast and I am very happy with my new pool. They back their work and serviceman was a gentleman and knew his business. Thank you, Fountain Pool.
posted 1 year ago - Maria Edwards
PrimeXBT ist eine sehr gute Plattform. Es erhebt niedrige Provisionen. Ich mag optimalen Kundenservice. Ich bin mit dem angebotenen Service zufrieden. Sie sollten mehr Zahlungsmethoden hinzufügen, die Abwicklung von Transaktionen würde komfortabler werden.
posted 1 year ago - Gertrude Page
Customer service answered questions swifly.
posted 1 year ago - Anonymous
Notifications are a weak point of PrimeXBT, since many times they force you to access the web platform to manage corporate actions or view certain messages, making this type of task somewhat tedious. As for customer service, they have always solved my problems.
posted 1 year ago - Melissa Simmons
Everything is fine but they need the customer service phone number in Spanish, the rest is very easy. Thank you!
posted 1 year ago - Maggie Ellis
I have been a PrimeXBT client for a short time, I can say that I am satisfied with the service they provide, opening the account was simple although on several occasions they did not approve my documents, however, I take it as part of the verification process. Only once have I used the chat help and the response time was fast, my request was treated favorably and they resolved me in a short time.
posted 1 year ago - Greg Warren
They have very good customer service. Access to products is practically infinite. Yet, I see no serious reasons to complain about PrimeXBT services.
posted 1 year ago - Arlene Bradley