“Ordered and paid for a photo book on 29th November 2021
The offer included free postage. However when I redeemed
it on 24th January 2022 at checkout I was charged £3 for
postage. As soon as Kayla understood the problem she rectified the situation and activated free postage so that I could then proceed to checkout. She was very helpful and efficient. I have placed a number of orders with the company over recent weeks and this is the first time I have encountered a problem.”
“2 voucher codes had been swapped by Printerpix by mistake and Kayla resolved this for me most satisfactorily. Have now been able to order products. Having used Printerpix for many years they have always dealt with any queries politely, efficiently and been most helpful. Kayla was brilliant today. Thank you Kayla”
“Angelina a répondu à mon problème, en prenant le temps et en m’aidant aux différentes étapes. Elle a attendu que j’ai fini ma commande. Je l’en remercie.”
“Thank you Kayla, for such a great experience after deal with some others not so good. Kayla solve my issue and was kind all the way. I would like to have her on the other side every time I have a problem, she solved it fast and easy”
“I struggled using a voucher code when ordering products. The online chat facility was fabulous, an instant response, well worded clear advice and guidance and a very patient lady!”