“This company is awesome. I had an issue, and they didn't pause a moment and totally cleared up the problem. They really stand behind their products. I've sent two coupons to others because they saw how good our blanket turned out. They were able to make the delivery happen in time for a wedding present. The couple were REALLY thrilled with it. Great product, great customer service. Personally I thank Kayla Sr. Customer Service Rep. 5 stars for her too.”
“Had a Groupon code for 2 x photobooks, usually this means you have the same book x 2, which is what I wanted. went to the Printerpix site, made my books, they have plenty of choice of covers, backgrounds ect.. couldn't see how to buy my books as it hadn't gone into my 'Basket' went on live chat and spoke to Angelina, who was very helpful and put my 'Project book' in to the basket, I put my Groupon code in & it deducted for x 1 book, I queried this with Angelina who said the voucher was for x 1 book, I had two voucher codes and had to put each code in, this was fine but it meant I had to pay £5.99 carriage for each book instead of a combined postage charge of £7.99 as per the Groupon code - possibly the issue with Groupon.. but even so still good value.”
“I dealt with Kayla today who answered all my questions and provided solutions so that I can order a current copy of my project but amend it at a later date with additional photographs. She was very reassuring as I was afraid I would lose everything after putting in hours of time creating my photobook.”
“Great products and always look great. Received some excellent service that addressed a minor issue with a delivery and would never have doubted it would be resolved quickly.”
