Pro Shrimp Reviews

Name: Pro Shrimp
Rating: 3.13

3.1 Rating 16 Reviews

50 %

of reviewers recommend Pro Shrimp

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3.1

Based on 16 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor service. Originally delivery of the tank was fast and good but tank led lights went within a couple of weeks of set up. Emailed and got a reply back straight away saying it will be a few days for a replacement. Still waiting from the 2nd November. I have sent three follow up emails with no reply and tried to call but just straight to answerphone. Very poor customer service and I feel like I have been conned. I will be reporting to trading standards as the product was not fit for purpose.”

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Posted 1 year ago

“I bought a fish tank which broke a few months later. Pro shrimp have ignored three emails I have sent to ask for a refund.”

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Posted 4 years ago

“Yes i bought filter media with next day delivery. I didnt receive it , i got refund for delivery but got information will receive my parcel on monday. I wouldnt order it at all if they wouldnt have next day delivery but they had but it didnt work plus i jad my plans to set uP new fish tank and all my plants died cause i didnt received what i needed as a substarate so couldnt set uP fish tank. One week ago i ordered fish tank and i received all smashed so they sent new one . Everything is not working properly there. I am just unhappy and wont buy there anything anymore and will also let ot know to all ny friends! That is not profesional !”

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Posted 5 years ago

“Placed an oder not received any confirmation of order or a delivery date,yet they hqve taken my money.Tried ringing them several times never seem to answer... shocking service absolute rip off”

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Posted 5 years ago

“Ordered from them and received a damaged item.they were not apologetic or never offered any replacement.i had to file a case to get my refund.also they didn’t refund my whole postage as they promised,communication was not the best..ive had a worse experience with them.i would never order from them again.”

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Posted 6 years ago

“Poor quality plants, had to be returned”

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Posted 7 years ago

Pro Shrimp is rated 3.1 based on 16 reviews