Pro:Direct Soccer Reviews

Name: Pro:Direct Soccer
Rating: 2.14

2.1 Rating 80 Reviews

26 %

of reviewers recommend Pro:Direct Soccer

Company Reviews

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2.1

Based on 80 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Pro:Direct Soccer 1 star review on 24th April 2024

Stefano

Pro:Direct Soccer 1 star review on 8th August 2021

Dave

Pro:Direct Soccer 2 star review on 7th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I love this company. But recently after World Cup 2018, service quite slow. Hope you can improve.”

Helpful Report

Posted 6 years ago

“While I get I am in the States, they have gear I can’t get here.... I ordered a pair of Mizuno boots on 7/21. Today is 8/10. I’ve sent 4 e-mail requests and have had NO response. I have now been in queue via phone for 14 minutes. The apologetic message that comes on every 6 seconds tells you to check on line. I’ve been doing that and the status of ‘carriage to be confirmed’ has not changed in 3 WEEKS! Horrible customer service. I will NEVER order from them again”

Helpful Report

Posted 6 years ago

“Order placed 1st July, 3 weeks later still no order, sent 2 emails - no reply, phoned 3 times - a half hour wait to get through each time, promised on the first call that I would have them by the weekend, promised the second call I'd have them the following day. I'm currently on my third call - no managers available, very rude advisor who has just hung up on me, so I'm now on my fourth call, don't order anything from them!!”

Helpful Report

Posted 6 years ago

“The speed of delivery!”

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Posted 6 years ago

“Quick turnaround and comms relating to an exchange - good packaging”

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Posted 6 years ago

“Pro:Direct Soccer is best shop for Soccer players”

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Posted 6 years ago

“Speedy delivery nice and polite customer services .and very happy with my football boots.”

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Posted 6 years ago

“Top quality and very fast deliverry many thanks”

Helpful Report

Posted 6 years ago

“Ordered boots through the MENS section only to find out they were womens sizing. Prodirect has refused to acknowledge this is misleading and refuse to pay for the shipping/return. If this was amazon or paid via paypal, this would have instantly been resolved, no questions asked. Possibly the most disappointing service considering the size of the company.”

Helpful Report

Posted 6 years ago

“Optional size, express delivery and comunication with customer on very good level”

Helpful Report

Posted 6 years ago

“I ordered the item for a quick delivery and it never arrived. Even though it had been processed on their website. They stated that it doesn't always complete even though it shows as complete! I "re-ordered" and the very next day the same item was reduced in a sale! So much for treating loyal regular customers with appreciation. I have not ordered anything since.”

Helpful Report

Posted 6 years ago

“Very good things you can buy on this website”

Helpful Report

Posted 6 years ago

“Reduced price on adidas running shoes for my wife. Fast delivery and free returns.”

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Posted 6 years ago

“Fast delivery and excellent quality of products.”

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Posted 7 years ago

“They delivery was fast and the product was great.”

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Posted 7 years ago

“I bought 96 Wilson Team tennis balls from Pro Direct and they arrived next day as promised. I was informed at all times of the status of the courier and I was pleased to see such a great service.”

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Posted 7 years ago

“They delivered on time”

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Posted 7 years ago

“Good choice of equipment with excellent delivery service”

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Posted 7 years ago

“Pro soccer direct were perfect, no trouble with order easy to pay and arrived within a few days with out extra cost. Perfect service.”

Helpful Report

Posted 7 years ago

“Great product”

Helpful Report

Posted 7 years ago

Pro:Direct Soccer is rated 2.1 based on 80 reviews