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Pro:Direct Soccer Reviews

2.1 Rating 81 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
Again, I'm incredibly sorry for the inconvenience that this has caused and the time that this has taken, and have arranged for the item to be cancelled from your order and for the funds captured for the item to be refunded back to you - as you have used an international card this can take 10-15 working days to clear however it is usually quicker.
posted 6 years ago - Santiago
I was told a replacement would be dispatched then when I waited over a week and it was too late, I called to cancel my order for a refund and I was told it was too late and the order was dispatched.
posted 6 years ago - Kayleigh
Having had to return a pair of defective football boots the hassle to get a refund was farcical . Having phoned several times and exchanged emails it took the intervention of my bank to resolve the problem , this only took 4 days. Would advise to stay well clear !
posted 6 years ago - Chris Walters
Sent faulty incorrect size and wrong model kids shoes.pro direct sport refunded part of money paid.I sent item same day and I paid postage and they promised to pay back but never did..disgusting how those greedy companies can get away with it Jaafar Musa
posted 6 years ago - Jaafar Musa
Ordered & paid for some boots in August. They cancelled my order without informing me & have STILL GOT MY MONEY! I've called 4 times & each time am told the refund will be "transferred today". 3 weeks later: STILL NO REFUND. I suspect they are in financial difficulty.
posted 6 years ago - Nina G