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Profile Pensions Reviews

4.6 Rating 309 Reviews
94 %
of reviewers recommend Profile Pensions
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Phone:

01772 977426

Email:

contact@profilepensions.co.uk

Location:

Norwest CourtGuildhall StreetPreston
Preston
PR1 3NU

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Anonymous
Anonymous  // 01/01/2019
How do I feel now I've been reamed? Mmmm. Maybe I won't be going down this road with these guys again any time soon.
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Posted 9 years ago
Dear Mr Phillips We take all feedback on our service very seriously and I really appreciate you returning my call and explaining your concerns. I apologise for any misunderstanding during your call with one of our IFAs over the way our fees are charged. I hope I have now clarified this issue and I am pleased that you have decided to stay with the provider we recommended and we look forward to reviewing your circumstances annually with you to ensure your pension savings remain in the best possible place. Yours sincerely Ian Floyed Managing Director Profile Financial Solutions
Posted 9 years ago
Didn't feel pressurised, time was taken to go through all options relevant to me.
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Posted 9 years ago
I would recommend Profile Financial Solutions to anybody. They have helped me move my pension to a more suitable fund. They was very professional and gave me confidence and trust every step of the way.
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Posted 9 years ago
Excellent service, so smooth and hassle free, i would recommend profile to anyone.
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Posted 9 years ago
Profile Financial Solutions were very helpful and friendly service. Everything was explained and no pressure was given for me to change the services I was already receiving. Thank you for your help.
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Posted 9 years ago
Very good service. Everything easily sorted to my complete satisfaction.
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Posted 9 years ago
Steve my advisor is excellent. Very professional, patient, understanding and friendly. I know nothing about pensions and Steve took the time to explain everything clearly. He happily answered all my queries and reassured me. His knowledge and experience is excellent, I felt confident in leaving every thing in his capable hands. It was a relief to do so. Steve sourced the best pension option[s] for me and I have proceeded with his recommendation. I am very happy as a result. Steve's follow up is very good and I know I can call him anytime. He is a huge asset to your company.
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Posted 9 years ago
Excellent service. All aspects thoroughly explained in an understandable language.
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Posted 9 years ago
My pension was in need of a review and Profile was able to do this for me. I was unsure right through the procedure but it all came right in the end.
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Posted 9 years ago
Thank you for sorting out what had become to me a very messy unintelligible situation regarding my current pension state, we just did as we were recommended to when opting out of SERPS the first time round with little or no guidance, but now thanks to your help I have a greater understanding of what my pension means to me and my future.
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Posted 9 years ago
Everything explained clearly and simply. All questions answered well. Familiar company recommended.
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Posted 9 years ago
I was quite happy with the service I got from Profile Financial Services. They talked me through each and every step through the review and eventual transfer to a different pension scheme. I got my own financial advisor who was extremely patient and always happy to answer any questions I had, no matter how petty or pedantic they were, calmly and politely. My only criticism was the length of time taken between; first contact and the final receipt of my new pension portfolio. All in all though, they were very professional with their advice and information. I would, if the need ever arose, utilize their skills again.
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Posted 9 years ago
My overall experience was a good one. Profile saw to my needs in a professional manner throughout the whole process. The only negative I would say is it was not made clear in the first instance that the interview with my chosen advisor was on the telephone.
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Posted 9 years ago
Very good service, easy to understand and complete.
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Posted 9 years ago
Very pleased.At no stage did I feel pressurised to enter into an agreement, and when I had questions [of which there were many!], they were answered in a straight and easy to understand manner.Appointments were conducted by phone ,at a time convenient to me, and this seemed to be a much better way of doing things. No pressure !!
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Posted 9 years ago
very help full with all i asked about . many thanks to all.
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Posted 9 years ago
Very friendly on the phone explained everything and I could ask questions if needed.
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Posted 9 years ago
Very pleased with the service i recieved. They handled everything for me which was very quick.Excellent service. Very helpful on the telephone.
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Posted 9 years ago
Very helpful. Totally professional. Helped me all the way. Gave me very good advice. Took control of everything I needed doing. let me see the right things to do and warned me of the wrong things to do. I have told other people about Profile
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Posted 9 years ago
Very professional and kept me updated at all times.
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Posted 9 years ago
Profile Pensions is rated 4.6 based on 309 reviews