Projuice Reviews

Name: Projuice
Address: Unit 2, Clyst Court, Exeter
Rating: 4.32

4.3 Rating 404 Reviews

81 %

of reviewers recommend Projuice

Company Reviews

Questions

Metrics

4.3

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01395239500

Location:

Unit 2, Clyst Court
Exeter
Ex5 1SA

Write Your review

Tell us how Projuice made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Projuice 5 star review on 13th August 2021

Verónica Ganan-Burgoa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic”

Helpful Report

Posted 8 years ago

“It didn't. I've had to pay 30 pounds delivery because I'm not a big company and can't order a lot of stock. Not impressed, then I get a reply saying I could of ordered 6 boxes and paid a bit more but got free delivery.”

Helpful Report

Posted 8 years ago

Hi Simon, thanks for your review. Our delivery charges are in place due to the high costs of refrigerated delivery. We like to make our delivery costs transparent rather than incorporate them in the price of our products. We do have the option of a 6 box pricelist with free delivery for 6 or more boxes - however the cost of our products is higher. If you would like more information on this just give the office a call on 01395 239 500

Posted 8 years ago

“Good products but delivery charges are far too high for small businesses who are generally not able to order large quantities, companies should not profit out of delivery charges.”

Helpful Report

Posted 8 years ago

Hi there, Thanks for your review - we do not in any way profit from delivery charges, in fact we lose money as the costs of refrigerated delivery are very high. The cost of our products are very competitive and thus if you do see a delivery charge on your order you can rest assured you're still getting great value for money. If you really do not want to see a delivery charge then we offer a phone only 6 box pricelist but the product price is higher. Alternatively you are welcome to arrange collection from our warehouse. If you need further information don't hesitate to contact the office on 01395 239 500

Posted 8 years ago

“Great prices and product, super fast delivery. Had to contact customer services and had my query resolved very quickly and to my satisfaction. Recommended!”

Helpful Report

Posted 8 years ago

“Very quick sevice”

Helpful Report

Posted 8 years ago

“bought a blender 3 months ago stopped work after little use called and told I needed to order part which wasn't covered under warranty it was £8.50 which was not to bad but the delivery £6 delivery and was advised I will need to replace this part every 3 months this should be on the advert of the blender”

Helpful Report

Posted 8 years ago

Hello there, thanks for your review. There is no steadfast rule in when you should replace parts, the frequency you need to replace the blades and/or drive socket completely depend on how often the blender is used and the manner in which it is used. 3 to 6 months is advisable for high volume establishments. I'm not saying this is the case here but one very common cause of parts wearing out quickly is removing the jug from the blender before the motor has come to a complete stop. The huge benefit of our blenders is that if the drive socket or blades wear out they can be replaced easily and relatively cheaply. Most other blenders do not allow this and you are required to purchase a brand new jug or blender at considerable cost. I would be more than happy to discuss this further and answer any questions you may have. Seth 01395 239 500

Posted 8 years ago

“We are looking for a new smoothie provider for our small business and I was on the verge of placing the order when I noticed that I was being charged £30 for £76 of goods. On calling Projuice to check this as it seemed wrong the operator said I would need to order 15 boxes to qualify for free delivery and £30 was correct for all smaller orders. A real shame as the juice flavours offered are good, but I do not have storage for 15 boxes of fruit and cannot justify a delivery charge that is nearly half the price of the order! Small businesses are priced out of this one.”

Helpful Report

Posted 8 years ago

Hi Sarah, Many thanks for your review. We do offer free delivery on 15 boxes but this is part of a sliding scale of delivery charges. so the more you order the less you pay. This is due to the high cost of refrigerated delivery I'm afraid. You can increase your number of boxes by adding cups, lids, straws, sauces etc. However if you are looking to place smaller orders then we do partner with a number of local food service companies throughout the country such as Delice De France and Hunts who can deliver 1, 2 or 3 boxes no problem. Please get in touch and we'll be happy to provide details for you.

Posted 8 years ago

“Quality product..great taste...fantastic next day delivery service and helpful staff on hand... perfect”

Helpful Report

Posted 8 years ago

“Doesn't work”

Helpful Report

Posted 8 years ago

“The only issue I have is that your delivery charge is incredibly high.”

Helpful Report

Posted 8 years ago

“Recent holiday to Belgium and bought a few choc sticks to bring home...was devastated when they ran out so googled and found you!! Happy hot chocolate days ahead forever now! Arrive next day, well packaged...delighted! Jennifer”

Helpful Report

Posted 8 years ago

“Seth was very kind and helpful.”

Helpful Report

Posted 8 years ago

“delivery was on time and got a call from the company after taking order. few cup was missing 10oz cup box and box was damage. if you can make quality of the product it is great. quality of the cup and lid need to be improved.”

Helpful Report

Posted 8 years ago

Hi there, thanks for the feedback and please accept our apologies - all our cups are dispatched by UPS in good condition boxes and in quantities of 1000. If you were missing some cups we need to investigate how this has occurred - please let me know how many were missing so we can rectify the situation for you as soon as possible. Kind regards

Posted 8 years ago

“As a new customer had a few start up Issues. Must say All have been resolved and sorted. Would be better for me to recive confirmation by phone as I don't allways see the junk mail and that's how it gets missed products are good”

Helpful Report

Posted 8 years ago

Hi Julie, Thanks for posting this review. I'm glad this issue is now sorted and you have located the email in your junk folder. Kind regards

Posted 8 years ago

“Great service”

Helpful Report

Posted 8 years ago

“They are very helpful and always there at the end of a phone. Really happy with there service Thank you”

Helpful Report

Posted 8 years ago

“good product fast delivery”

Helpful Report

Posted 8 years ago

“fast efficient service”

Helpful Report

Posted 8 years ago

“everything is so easy with projuice paul is extremely helpful and professional”

Helpful Report

Posted 8 years ago

“Service is good and we love your products but please please get a proper distribution sorted in Scotland! At the moment we're between Arytza who stock some items we sell but not all. We want to continue with your smoothie, milkshake and waffle products but the current delivery charges/order process is not making it easy for us and we may have to seek alternatives.”

Helpful Report

Posted 8 years ago

Projuice is rated 4.3 based on 404 reviews